By Michael Mahoney E-Commerce Times
05/18/01 3:23 PM PT
PDQuick had 'a very expensive non-scalable business model,' a Gartner analyst said.
Increase Customer Sales with VerticalResponse Email Marketing! Quickly and easily send email newsletters, coupons & sales announcements to your customers – no technical expertise needed. Sign up for your Free Trial today and send 100 emails on us!
Brick-and-click grocer PDQuick.com has been acquired by
Web delivery venture WhyRunOut.com
in an all-cash transaction, WhyRunOut chief executive officer Dan Frahm said
Friday. The value of the deal was not disclosed.
Gartner Group research director Geri Spieler told the E-Commerce Times that
acquiring PDQuick and its small subset of brick-and-mortar stores is potentially
a smart move for Aliso Viejo, California-based WhyRunOut -- but only a start.
"They still have a long way to go," Spieler said. "This might be the last gasp,
but if they listen to what the analyst community is saying, they need to have
scalability, and they need a larger brick-and-mortar presence to support their
online portion. Just being online is not going to give them the scalability and
renewed investments they need to stay in business."
Last-Ditch Efforts
The acquisition by WhyRunOut comes after an attempt by the
struggling PDQuick to merge
with the now-defunct urban delivery service Kozmo.com, which
shut down shortly
after talks with PDQuick broke off in April. The deal fell
through when PDQuick did not find enough investors willing
to make the deal with Kozmo work.
PDQuick then said it needed to find a
buyer or investors to provide it with a
cash infusion.
"Their model was a very expensive non-scalable
business model," said Spieler. "You have two things
going against it. (Given) people's habits in terms of
grocery buying, they just aren't going to go online to
order $25 worth of groceries. Two, how do you scale
when you don't have volume. If you don't charge
for delivery you can't be competitive."
Deja Vu
PDQuick began in 1987 as a traditional grocery
business called Pink Dot, delivering grocery orders
via Volkswagen Beetles in upscale neighborhoods of the
Los Angeles area. At one time the company had
16 brick-and-mortar stores, a number that was
later cut back to 11.
In September, WhyRunOut appointed the former acting
chief operating officer for Pink Dot, Arthur Zonneveld,
as its vice president of operations.
Pink Dot, which changed its name to PDQuick in 2000,
reportedly had plans for national expansion in June, when
it accumulated $20 million in capital from investors such
as GE Capital Group, but the company only got as far as
branches in Maryland and San Diego, California.
Drive Thru?
Spieler said that because the online grocery companies were
not doing business through a brick-and-mortar wholesaler from whom
they could buy in volume, they had trouble being competitive.
Spieler added that one model she believes could
work for online grocers is a drive-thru model
where customers place and pay for their orders online,
then receive a confirmation number, which is in turn
used to pick up their order via a drive-thru area
at the local grocery chain store.
"A company like WhyRunOut could cover the online presence," Spieler said.
Our family, until last week, used an online grocery delivery service. In some form or another we ...
Next Article in News
Egarden Throws in the Trowel May 18, 2001
Despite partnering with a variety of lawn and garden companies - including
Ace Hardware, Orgill and Proflowers - Egarden proved to be a drain on the U.S.
Home & Garden balance sheet.
Related Stories
Can Word of Mouth Save E-Commerce? May 04, 2001
A recent Forrester Research survey found that more people learned
about e-tailers from friends than from search engines.
E-Grocers: Express Lane To Oblivion February 21, 2001
Even the toughest competitors in the online grocery business have one apparently
insurmountable roadblock: nobody in America is home.
Web Delivery Services in Crisis February 20, 2001
One move that has been controversial for e-tail deliverers is the decision by Kozmo and Webvan to offer cigarettes and
alcohol in some of their markets.
More by Michael Mahoney
How To Pinpoint Stellar Sellers Online March 18, 2002
Even higher-margin items, such as fur coats or Oriental rugs, can be sold online if an
e-tailer can wrap a brand name or additional services around them, Gaw said.
E-Commerce: Back and Bigger Than Ever? March 08, 2002
To get a true read on the health of the e-commerce sector, observers should keep close
tabs on several financial indicators, according to analysts.
Look Who's Making Money Online in 2002 February 14, 2002
It is no secret that travel works as a business on the Internet, mainly because online
travel providers do not need to carry physical inventories.