By Lori Enos E-Commerce Times
01/03/01 12:00 AM PT
About 94 percent of consumers in the study said that the online shopping experience was at least as good as in 1999.
In what could be the most optimistic in a flood of e-holiday sales estimates,
a study released Tuesday by Goldman Sachs and PC Data Online shows that
e-tailers managed to rack up almost US$10 billion during the just-concluded season.
The report said that from the first week in November through December 24th, holiday shoppers spent $9.8 billion online, more than double the $4.7 billion spent during the comparable period in 1999.
"Despite disappointing reports from some Internet online retailers, online spending growth was healthy during the holidays," PC Data Online Internet analyst Cameron Meierhoefer said.
Additionally, 94 percent of consumers in the Goldman Sachs/PC Data Online study said that the online shopping experience was at least as good as it was in 1999.
Expected Decline
As expected, holiday shoppers turned away from the Web during the week before Christmas. Online buying dropped to $1.04 billion, 33 percent less than the season's peak of $1.6 billion a week earlier.
"Cautious consumers started shopping earlier to ensure that gifts were delivered on time, while more experienced retailers encouraged early shopping so they could better manage the load," Meierhoefer said.
A decline in e-shopping activity the week before Christmas was also noted by the Nielsen//NetRatings Holiday E-Commerce Index. That index, which measures home and work shopping trips to e-commerce sites, rose 78 percent during its peak this season, but declined 31 percent during the week ended December 24th as shoppers moved their purchases offline.
Turning On Electronics
According to Goldman Sachs and PC Data Online, consumers spent the most
money in the final week of the holiday season on electronics purchases: $118.8
million. Computer hardware was next at $116.8 million, followed by travel at $109.5 million.
By comparison, during the previous week studied by Goldman Sachs and PC Data Online, consumers spent the most on computer hardware at $236.7 million, followed by apparel at $227.2 million and travel at $197.5 million.
Veterans Rule
Leading the e-tailing charge, according to Goldman Sachs and PC Data, were
established e-tailers and veteran brick-and-mortar stores that are embracing e-commerce.
"While it appears that online holiday sales this year will be solid and within our estimated range, veteran e-commerce companies should be the primary beneficiaries, as they continue to garner market share from smaller, less-established companies," Goldman Sachs Internet analyst Anthony Noto said.
Added Meierhoefer: "While many Internet retailers enjoyed a strong holiday season, this may have come at the expense of other pure-play e-tailers who needed to exceed expectations this year."
Study: E-Commerce Nearly Doubled in 2000 January 02, 2001
E-commerce activity "is really starting to pick up steam," ActivMedia Research vice president of information services Chris Anne Wheeler said.
AOL Users Show E-Holiday Clout: $4.6B January 02, 2001
AOL's dominance in the Internet service provider market
gave it a clear e-commerce advantage during the holiday season.
E-tail Trends Saw Shift in 2000 January 02, 2001
The survey found that 45 percent of online Americans used the Net to look for holiday gifts,
but only 24 percent actually made purchases online.
Take a Bow, E-Commerce December 29, 2000
E-tailers won the holiday battle with fewer resources than they had a year ago.
Report: E-Holiday Sales Topped $6B December 29, 2000
Despite tapering at the end, the 2000 e-holiday season has been declared a success.
Study: E-Holiday Out Like a Lamb December 28, 2000
Studies indicate that holiday shoppers started early in order
to avoid the delivery delays and product
shortages seen last year at many e-tailers.
Study: E-Holiday Spending Doubled December 27, 2000
During the most recent week studied, consumers spent the most on computer hardware ($236.7 million), followed by apparel ($227.2 million).
Yahoo! Gains on Strong Holiday Sales December 27, 2000
Yahoo!
said sites on its network that also had physical stores saw order volume
nearly triple.
Reports Show E-Holiday Peaked Early December 22, 2000
Despite the slowdown, online e-tail traffic for the week ended December 17th was 24.6 percent higher than in the same week last year, Media Metrix said.
November E-Commerce Sets New Record December 22, 2000
The latest National Retail Foundation (NRF)/Forrester Research
Retail Index found that total online spending increased to US$6.4 billion
in November, up from $4.4 billion in October.
One Year Ago: E-tail Invades the Real World February 12, 2002
The latest step of the dot-com move toward brick-and-clicks is the Internet kiosk placed
in a real-world store. Surprisingly, in-store Web kiosks have some
advantages over at-home online shopping.