Welcome | Sign In
ECommerceTimes.com
News

Free Shipping Pays Off: Amazon Sales Rise 33 Percent

Print Version
E-Mail Article
Reprints
Free Shipping Pays Off: Amazon Sales Rise 33 Percent

"We're not yet ready to declare [free shipping] permanent," CEO Jeff Bezos said. "It's very expensive, so we're being very deliberate about our decision-making process. After the holidays, we will re-evaluate."


Run Your Entire Contact Center in the Cloud
Many businesses are increasingly seeking ways to improve the quality, flexibility, and scalability of their traditional call centers. Download this free white paper and learn the top 8 reasons to consider going virtual.

E-tail giant Amazon.com (Nasdaq: AMZN) said sales grew 33 percent year-over-year to US$851 million in the third quarter, fueled by its free shipping offer in the United States and by dramatic expansion in overseas sales Download Free eBook - The Edge of Success: 9 Building Blocks to Double Your Sales.

That result exceeded the company’s own guidance and represented a 5 percent increase over second-quarter sales levels. Amazon said its net loss shrunk to $35 million from $170 million in the same quarter in 2001.

International growth was even more impressive, with sales up 90 percent overall to $264 million. Each of the company’s four overseas sites -- United Kingdom, Germany, Japan and France -- recorded at least 60 percent growth.

Amazon CEO Jeff Bezos said overseas sales are on track to top $1 billion for the full year.

"We have consistently tried to lower prices, and you can see what happens in our results," Bezos said in a conference call. "We've lowered prices five times over the last 15 months, and simply put, it's working. We are committed to lowering prices for customers even though it is expensive for us."

Shipping Stays - for Now

Amazon announced it will extend its Super Saver Shipping deal Increase Customer Sales with Email Marketing -- Free Trial from VerticalResponse, which currently waives shipping charges on all orders over $25, at least through the end of this year. The e-tailer also is testing a TV ad campaign aimed at spreading the word about free shipping.

"We're not yet ready to declare it permanent," Bezos said. "It's very expensive, so we're being very deliberate about our decision-making process. After the holidays, we will re-evaluate."

Bezos hinted that the upcoming holiday season will also feature the launch of a new store that Amazon will support with "heavy on-site promotions." He declined to give details, though he said guaranteed shipping will be available for more days than ever before during the season.

"We expect to be more relevant than ever to more customers this holiday season," Bezos said.

Strong Quarter Seen

Amazon predicted fourth-quarter revenue will rise to between $1.325 billion and $1.425 billion, with a pro forma operating profit of $70 million to $95 million. Executives would not comment on whether the company will post an operating profit for the full year, though they forecast growth in the 10 percent range for 2003.

Shares of Amazon, which surged to a new 52-week high of $23.03 Thursday, slipped more than 5 percent to $18.79 in early trading Friday. Analysts noted that the stock has had a long upward run, which likely already factored in good news for the third and fourth quarters.

Boding Well

Amazon's results are another boost for e-commerce in general heading into the key holiday season, which several forecasters have predicted will be a period of strong growth for the sector.

"Amazon is the best barometer out there for the online commerce industry," GartnerG2 research director David Schehr told the E-Commerce Times. "As Amazon goes, the industry usually follows."

Observers have been waiting eagerly for solid evidence that Amazon's price war with competitor Buy.com, which has wiped out almost all shipping fees, has had a positive effect on results.

But Schehr said it is still too early to predict whether other online merchants will follow the lead of Amazon, which continues to leave open the possibility that it will drop free shipping or at least raise the minimum purchase threshold once the holidays have passed.


Print Version E-Mail Article Reprints More by Keith Regan


More by Keith Regan

Yahoo Slaps Fresh Coat of Gloss on Microsoft Deal Defense
June 30, 2008
With its shareholders meeting set to take place in less than five weeks, Yahoo has put together a 32-page presentation, emphasizing why the investors should vote to keep the current board in place. The company also reiterated why it chose to partner with Google instead of letting Microsoft buy part of it.
French Court Stings eBay With $63M Judgment Over Knockoff Sales
June 30, 2008
eBay is planning to appeal a ruling by a French court that ordered it to pay $63 million to the luxury goods maker Louis Vuitton Moet Hennessey. The court also barred the online auctioneer from selling four brands of perfume on its Web sites accessible in France.
New Auto Loan Leads Marketplace Shifts Into Drive
June 30, 2008
Reply.com's move into the auto finance market is a logical one the company, as automotive advertising spending is moving online in increasingly greater amounts. The company is partnering with the Detroit Trading Company to create a massive repository of auto finance leads online.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network