By Nora Macaluso E-Commerce Times
09/19/01 6:27 PM PT
Internet travel bookings are down, but the leading travel Web sites say
they expect to recover.
Online travel companies Travelocity (Nasdaq: TVLY)
and Priceline (Nasdaq: PCLN) late Tuesday warned
that the terrorist attacks of September 11th may hurt results later this year as
consumers and businesses cut back on travel.
Like rival Expedia (Nasdaq: EXPE), which earlier in the day said it expects business to
pick up later in the year despite a drop in bookings
and a rise in cancellations, Priceline and Travelocity said they expect to
eventually recover.
The attacks came as the companies were beginning to eye profits in a sector that has
become a bright spot in e-commerce. Now, analysts expect travel in general to suffer
as consumers and businesses cut back on flying.
Travelocity Cuts Forecast
Fort Worth, Texas-based Travelocity said it expects earnings before special items to total
8 to 10 cents per share for the quarter ending September 30th, in line with previous
projections.
"Because of our stronger-than-expected profit performance in July and August, we are
maintaining our earnings guidance for the third quarter, although revenues will be below
our guidance," said chief financial officer Ramesh Punwani.
Punwani commented that it is too early to quantify the full impact of the tragedy on the
fourth quarter, but that the company is working diligently to manage expenses. The
company, he said, will issue an updated fourth-quarter projection when it
reports third-quarter results in October.
"With no debt and over $100 million in cash and marketable securities, our strong balance
sheet supports the long-term financial viability of the company," Punwani said.
Dealing With Delays
Travelocity president and chief executive officer Terrell Jones said that Travelocity's
"highest priority" at the moment is to get travelers where they need to go
"as conveniently as possible." Travelocity is issuing new tickets and
refunds to customers whose plans were disrupted by the terrorist attacks.
"Individually, we all feel the effects of this tragedy," said Jones, "and as a business,
the travel industry is feeling the immediate effects -- as is every business in some way."
Travelocity's bookings are running at "more than 50 percent" of prior levels, up from 30
to 40 percent in the days just after suicidal terrorists hijacked four airliners and
destroyed the World Trade Center and part of the Pentagon.
"While we may not be able to control those effects in the near term, our business model is
sound," Jones said. "We fully expect improved growth in travel spending in 2002."
Priceline Pickup
Priceline, meanwhile, said the attacks "have resulted in a significant decrease in the
company's forward travel bookings." Reservations, however, have picked up somewhat over
the past two days, led by hotel services, rental cars and, finally, airline tickets.
Bookings for all travel products on Tuesday were running at 35 percent of
pre-attack levels, Priceline said, down from 40 percent a day earlier.
Revenue for July and August totaled about $245 million, showing "we were on our way to
meeting our financial targets," said Priceline chairman and CEO Richard Braddock.
Priceline said it expects revenue for the quarter as a whole of $280 million to $300
million, in light of "significant" refunds and cancellations. Sales have "begun to
recover gradually in recent days," Braddock said.
Weathering the Slowdown
According to Braddock, predictions as to the extent and the timing of a full recovery are
still premature, but the company expects business to recover at roughly the pace of the
overall travel industry.
"We believe Priceline.com is ready and able to weather a travel slowdown," said Braddock.
The company had $165.7 million in cash and no debt at the end of the second quarter, and
has successfully turned itself around by jettisoning unprofitable operations, he said.
Reservations Impacted
On Wednesday, Sabre Holdings (NYSE: TSG),
which owns 70 percent of Travelocity and provides technology that powers
airline reservations systems, said it, too, will be hurt by a travel
slowdown, and cut its projections for the current quarter.
"While Sabre had seen a decline in U.S. business travel in the first half of the year, we
were on course through August to meet our third-quarter projections," Sabre chairman,
president and CEO William Hannigan said. "However, as a result of the terrorist activities
of September 11, travel has been significantly impacted, thus prompting the company to
reassess our near-term financial projections."
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The Internet may be the best tool to quickly find inexpensive point-to-point fares, one
analyst said, but much of the population still wants a human being to book complicated
trips.
Web Sites Repeat One-Day Airfare Sale August 23, 2001
Travelocity and Yahoo! reported their busiest
ticket sales days ever during their previous Web-only promotion with American Airlines.
The Amazon Earnings Speculation Story January 21, 2002
For Amazon to break out of the box created by the competing objectives of boosting sales
and controlling costs, a pro-forma profit in the fourth quarter will be critical, a
Goldman Sachs analyst wrote.