By Nora Macaluso E-Commerce Times
09/13/01 7:42 PM PT
Donations to the Red Cross through Amazon to aid victims of this week's tragedies
passed the $2 million mark Thursday morning.
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Online retailers, like their brick-and-mortar counterparts, are collecting donations and
helping the Red Cross with its effort to
recover and aid victims following Tuesday's terrorist attacks on
the World Trade Center and the
Pentagon, and the crash of a hijacked plane in rural Pennsylvania.
Amazon.com (Nasdaq: AMZN) and
eBay (Nasdaq: EBAY) replaced their front pages with
instructions about how to make online contributions to the relief efforts.
Amazon, which says it is waiving all its usual fees so that all donated money can go
directly to the Red Cross, indicated that it had received more than US$2.2 million as of
7:30 a.m. PDT and more than $2.3 million as of 7:45 PDT -- a gain of approximately
$100,000 in 15 minutes. Over 70,000 donations had been recorded.
Yahoo! (Nasdaq: YHOO), the portal giant, has replaced
the shopping information normally on its welcome page with a capsule of the latest news
on the attacks, the worst in U.S. history.
Electronics e-tailer X10.com suspended its ubiquitous
pop-under advertisements, and instead posted a message on its Web site
expressing sympathy for the victims and their families, as well as a link to the
Red Cross Web site.
Travel Updates
Online travel companies Travelocity (Nasdaq: TVLY), Expedia (Nasdaq: EXPE) and Priceline
(Nasdaq: PCLN) are providing travelers with updates on the status of U.S. airports and
flights.
U.S. air travel, halted Tuesday, is resuming on a limited basis. Priceline says it is
accepting reservations only for travel after 11:59 p.m. Sunday, September 16th.
Financial Advice
Online financial companies, in addition to using their Web sites to offer condolences and
relief information, are featuring news and tips about investing once U.S. financial
markets reopen. Bond trading was to resume Thursday, and U.S. stock markets were to open
on Friday or Monday.
E*Trade (NYSE: ET) said it is taking orders, which will be processed on the first
available trading day. The firm urges customers to consider limit orders, which specify
trading prices and may limit risk exposure, rather than market orders, which will
guarantee the transaction is made regardless of price.
Rival Ameritrade (Nasdaq: AMTD), on the other hand, will not take any market orders until
the markets reopen. Limit orders are being accepted, but expire at the end of each day.
Ameritrade also offered investors a word of caution: "Please be aware that there is a
high likelihood the markets will be volatile in the opening session(s)," chief executive
officer Joe Moglia said in a message on the company's Web site. "It is important that you
carefully consider your investment decisions and review the status of your orders."
E-Commerce Feels Shock Waves from Attack September 13, 2001
Because of the shock of the terrorist attacks on U.S. soil Tuesday,
e-businesses are focusing more on answering customer service questions
by phone than on making new sales via the Web.
The Slow Crawl Back to Normalcy September 13, 2001
As the horrors of Tuesday continue to unfold, businesses
across the U.S. are trying to move forward. If we retreat too much,
we hand the terrorists a double victory.
As U.S. Was Attacked, Citizens Turned To Technology September 12, 2001
Had Tuesday's events happened even a decade ago, technology would most
likely have played its role in intelligence gathering and law enforcement,
but not within the public arena.
The Amazon Earnings Speculation Story January 21, 2002
For Amazon to break out of the box created by the competing objectives of boosting sales
and controlling costs, a pro-forma profit in the fourth quarter will be critical, a
Goldman Sachs analyst wrote.