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E-Commerce Laughs at the Half

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'I don't believe relying on the naivete of customers is a long-term business model.' - Jupiter analyst Jared Blank


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For those of you who think that there has been nothing funny about the struggles in the dot-com world this year, the E-Commerce Times begs to differ.

As we reach the halfway point in a year where nothing has been certain in e-commerce except uncertainty, indulge yourself with a selection of profound absurdities, or absurd profundities, that will make you stop and think and hopefully laugh. Or maybe cry.

"For most of the Net stocks, we're seeing a dead cat bounce."

- Morningstar.com analyst David Kathman, on whether an uptick in the Nasdaq hinted at a broader rally, January 22nd.

"Internet users have vengeance in their hearts."

- Susannah Fox, director of research at the Pew Internet & American Life Project, on the trouble companies are asking for when they break their own privacy policies, January 23rd.

"Please realize, I make no warranties as to the condition of the soul. As of now, it is near mint condition, with only minor scratches."

- University of Washington student Adam Burtle, who attempted to sell his soul on eBay (Nasdaq: EBAY), February 9th.

"There is no right for anyone to wantonly take sand, never mind to sell it on the Internet."

- Atlantic City Beach Patrol deputy chief Rod Aloise, according to published reports, after city officials asked eBay to stop the online auction of a pound of Atlantic City beach sand -- which sold for 99 U.S. cents, plus $4 shipping and handling -- February 9th.

He Shoots, He Scores!

"Certainly by now, that's where the hockey stick broke."

- Senior analyst Ken Cassar of Jupiter Media Metrix (Nasdaq: JMXI), snappily summing up what happened to e-commerce at the end of 2000, after what had been a sustained period of "hockey stick-shape growth," February 15th.

"The company strongly encourages anyone considering an investment in these securities to consider its determination that they are worthless."

- Subtle statement to the press by eToys, after the e-tailer announced it was going to file for bankruptcy, February 27th.

"We've got piles of moolah. People just don't pay attention."

- Spokesperson Bill Curry of Amazon.com (Nasdaq: AMZN), telling the Associated Press that rumors of impending bankruptcy for Amazon were false, February 28th.

"Six months at the helm of a sinking ship does nothing to improve one's reputation."

- Dot-com layoffs Latest News about layoffs guru John Challenger, remarking on the difficulties that struggling tech firms have in attracting new chief executive officers, March 2nd.

Do You Believe in Mir-acles?

"I found this bolt laying next to my van when I left for work this morning. I'm pretty sure it wasn't there when I got home from work last night, so I think the only logical explanation is that some of the Mir debris did come down over Indiana."

- An eBay auctioneer, purporting to sell actual detritus from the crash of Russian space station Mir, March 26th.

"I had more money than I knew what to do with and there just were not enough hours in the day, so I want to take a breather and enjoy the beauties of life."

- ClickZen.com chief executive officer Ruchit K. Shah, on his decision to retire -- at the age of 17, March 30th.

"Thanks for your interest in Jupiter Media Metrix's research. We are sorry but given our inadequate resources, we cannot meet your deadline."

- A rather humble e-mail from Jupiter Media Metrix, responding to a request from a reporter to pursue a press release that the research firm itself issued, May 1st.

"We love the catalog division. They are our favorite best buddies."

- Bill Bass, senior vice president of e-commerce and international for Lands' End (NYSE: LE), on the synergy between the retailer's online and catalog operations, May 23rd.

Not a Match.com Candidate

"The biggest barrier is that most people don't want a relationship with me."

- Booksamillion.com president Terrance Finley, on the challenges of implementing targeted e-mail Learn how you can enhance your email marketing program today. Free Trial - Click Here., May 23rd.

"A purchase of 200 copies of 'Journey's Greatest Hits' would cost a customer $200 in [shipping and handling], while CDNow would only incur about $28 in shipping cost."

- Jupiter Media Metrix, in a report on e-tailer shipping and handling costs, perhaps revealing the depth of its love for "Don't Stop Believin'," June 11th.

"This was somebody who found a flaw in a Web site he loved, and he thought he'd offer them a chance to give him a reward. He didn't mean any harm, and he didn't intend to come on like the Mafia."

- Jonathan L. Miller, co-counsel for Robert Holcomb, explaining to Newsbytes why Holcomb allegedly demanded a new Volvo station wagon and other ransom payments in exchange for keeping silent about security flaws he discovered at a Web site operated by Audible, June 12th.

Giving Witness

"Extortion is extortion, even if it's in the form of a Volvo station wagon."

- Audible spokesperson Jonathan Korzen, on the Holcomb case, June 12th.

"I don't believe relying on the naivete of customers is a long-term business model."

- Jupiter Media Metrix analyst Jared Blank, expressing disapproval of the fact that Priceline (Nasdaq: PCLN) makes money because a certain percentage of customers overbid on airfare and pay more than they would through other sites, June 14th.

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