By Lori Enos & Paul A. Greenberg E-Commerce Times
05/16/01 6:39 PM PT
Because AOL's business model was still evolving, according
to the SEC, the company's customer retention rates were still unpredictable and
thus, its accounting practices were questionable.
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Originally published on May 16, 2000 and brought to you today as a time capsule.
America Online (AOL) has been slapped with a cease and desist order
by the U.S. Securities and Exchange Commission (SEC) and has agreed
to pay a civil penalty to settle charges in the amount of US$3.5 million.
At issue were AOL's inaccurate financial reports from 1994, 1995
and 1996. The company reported profits instead of losses for six of
eight quarters by deferring advertising costs associated with acquiring
new subscribers rather than showing them as expenses.
Although AOL did not admit fault, the SEC says the giant Internet
service provider (ISP) "violated the reporting and books
and records provisions of the federal securities laws in
connection with its accounting for certain advertising
costs during fiscal years 1995 and 1996."
This judgment is the first time the
SEC has brought an enforcement action against a
public company for improper capitalization of advertising
costs associated with soliciting new customers.
All Those Disks
SEC Director of Enforcement Richard H. Walker said,
"This action reflects the Commission's close scrutiny
of accounting practices in the technology industry to
make certain that the financial disclosure of companies in
this area reflect present reality, not hopes about the future."
According to the SEC, AOL spent $185 million sending promotional
computer disks to potential subscribers, and then improperly
capitalized the costs.
Even though the infraction occurred several years ago, Monday's
announcement by the SEC was the agency's first public comment
since the incident came under investigation.
Taking a Position
The Accounting Standards Executive Committee Statement of Position 93-7
(SOP 93-7) requires that any estimates a company makes about future net
revenue be based on "reliable information," which can include "verifiable
historical patterns of results for the entity."
The SEC says that AOL did not have this verifiable data because the
company was operating in a developing business sector characterized
by rapid technological change, competition was increasing, and the
company was experiencing negative cash flow.
In addition, because AOL's business model was still evolving, according
to the SEC, the company's customer retention rates were still unpredictable,
its product pricing was subject to potential change, and the extraordinarily
rapid growth in AOL's customer base was causing significant changes to
its customer demographics.
Crystal Ball
These factors, and the fact that AOL could not reliably predict
future costs of obtaining revenue, led the SEC to conclude that
"AOL did not have sufficient reliable evidence that its capitalized
advertising costs were recoverable."
All told, the SEC says that AOL improperly capitalized $385 million in
advertising expenses. The costs were written off in their entirety in
September 1996.
Under the agreement to pay the penalty, the Dulles, Virginia-based AOL
admitted no wrongdoing and accepted a "cease-and-desist" order against
violating financial reporting requirements in the future.
Second Violation
In early 1997, after AOL reported hefty profits, the SEC took
a second look at the company's books and determined that AOL had
prematurely reported millions of dollars of revenue from a major deal .
As a result, AOL had to retroactively erase its quarterly profit.
Now, at a time when many e-tailers are struggling financially, strong
earnings reports can go a long way toward bolstering their public images
with investors and consumers.
However, SEC Chairman Arthur Levitt, Jr. has cracked down on both
Internet and brick-and-mortar companies that inaccurately report earnings.
"The broader point is to teach the message that we're paying very
careful attention to what's going on in the accounting practices in
the Internet business," said Thomas Newkirk, associate director of the
SEC enforcement division.
Blue Skies
On the same day the SEC penalized AOL for past activities, the company
proudly predicted blue skies for next year. In a strategically timed statement,
company president Bob Pittman said once AOL completes its merger with
Time Warner, Inc., the company will have combined revenues of $40 billion
in 2001, and cash flow will grow 30 percent in the first year.
Most analysts say Monday's ruling by the SEC will do little to tarnish the
company's image, but it will send a clear message to start-ups that may be
playing fast and loose with their own books.
Dot-Coms Investing in Dot-Coms: A House of Cards May 01, 2001
While some companies are rushing to salvage what they can from investments
in failing dot-coms, analysts are saying that
smart companies do not gamble more than they can afford to lose.
U.S. Agency Says E-Commerce Is Fertile Ground for Fraud April 06, 2001
According to the FTC, the Internet allows con artists 'to cloak themselves
in anonymity,' which makes it necessary for law enforcement
to act quickly to stop the perpetrators before they disappear.