By Keith Regan E-Commerce Times
02/08/01 12:00 AM PT
Amazon knows that 1-Click can serve as a way to handle small payments for
just about everything on the Net that has traditionally been free.
Somewhere out there, I'm sure, is a corner of cyberspace that has not been touched, or dare I say tainted, by Amazon.com. But if such a place exists, Jeff Bezos will find it soon.
The latest intrusion of Amazonia is in the world of micro-payments -- which is
exactly what the Internet needs to make it a much more inhospitable, much less
fun and much more depressing place.
That's right, Amazon is going to make it easier for other Web sites to get money
for their content.
Nice guy, that Bezos. Seems now that his first-born child -- online books and
music -- is all but done with its amazing juvenile growth spurts, he has to
look elsewhere for revenue streams to make the numbers get bigger. Where's he
looking now? In your pockets, of course.
Armchair-ity
What's happening is this: Amazon is going to mobilize its 1-Click system -- the
one it has defended with aggressive lawsuits in the past -- to enable micro-payments.
Oh, the spin out of Seattle, Washington is that the system will enable "donations"
and the early wave of adopters are sites and organizations that stay up and running
on the good graces of contributors. For instance, the Search for Extraterrestrial
Intelligence (SETI) has signed on.
Amazon's effort even has a warm and fuzzy name: Honor System. And during the test
phase, any payments made will be refundable, making it truly voluntary.
Gee, Thanks
Now from a business perspective, the move is inspired -- an elegant solution, as
the expression goes, that seems to serve everyone on both sides of the transaction.
Amazon can take a tiny bite out of every small payment, and businesses that don't have the wherewithal to charge suddenly have a new source of income. Almost everyone gets served.
Well, the customer gets shafted, but what's new there?
Mark my words, Amazon's so-called altruism is nothing but a front, a shield behind which to hide the real invasion.
Trojan Horse
Before long, the real soldiers, armed with money-grabbing devices, will pop out. That's because Amazon knows that 1-Click can serve as a way to handle small payments for just about everything that is currently, and historically, free.
And if everyone is going to start paying for content anyway, as many prognosticators believe, why not have a piece of the action, even if it's only as a glorified middleman.
From Amazon's point of view, it's easy money. The system is in place, the data on file. And third parties will do most of the work. It's like getting a commission on a sale they didn't even make.
A Charge in the Web
Now the same impulse is driving Yahoo! and many others in the portal or e-commerce or content biz to start charging for what was once free. But that doesn't make it right.
At a minimum, there's now little joy in Amazon reminding us -- at least 29 million of us or so -- that we've used their site to buy things before, and that the company has our credit card information on file, ready to be swiped and charged again for whatever our heart desires.
There were no tricks. We gave Amazon the information without coercion, knowing it would be useful to the company in the future. Now they have all my information and when I do buy, 1-Click is a big time saver.
But it's no fun knowing that Amazon has got me. Chances are, they've got you or
someone you know, too.
Big Hearts
What's most disturbing, ultimately, is that the Web's outer reaches are suddenly being caught up in the commercial sprawl once confined to the center.
Amazon is letting everyone know that the Honor System is ideal for small sites, the type that aren't set up to handle credit card payments or those for whom the cost of processing a payment for a US$2 article would make it a money-losing proposition. You know the type. They're the ones that give stuff away for free.
Amazon will do most of the work for them, so all they have to do is put up a toll
booth and let the dough roll in. Meanwhile, Web users will mourn the passing of another section of the Internet they once considered their private sanctum.
Did you think you could hide from Amazon forever? No way. Not when there's revenue to be had.
What do you think? Let's talk about it.
Note: The opinions expressed by our columnists are their own and do not necessarily reflect the views of the E-Commerce Times or its management.
And the Dot-Com Survivors Are ... February 02, 2001
On the World Wide Web, there's a vastly different series of challenges facing the
dot-com players than the challenges faced
by the contestants on CBS' hit TV show 'Survivor.'
Amazon Backtracks on Gag Rule for Layoffs February 02, 2001
Laid-off hourly employees at Amazon have been told that they can cross out
the non-disparagement clause in the agreement, but corporate staff must sign it.
Union Stirs Up More Trouble for Amazon February 01, 2001
Last year, when Amazon laid off 300 workers, Amazon CEO Jeff Bezos was greeted like a
rock star at a company meeting. After this week's firing of 1,300, things are different.
Amazon Beats Street, Warns, and Lays Off 1,300 January 31, 2001
In spite of triple-digit growth in other sectors, Amazon's core business, the books/music/video
segment, grew 11 percent in the fourth quarter.
Hype Heats Up as 'Ginger' Lands at Amazon January 26, 2001
Public interest in 'Ginger' was sparked
by reports that the invention had drawn
superlatives from tech leaders like Amazon CEO Jeff Bezos.
Amazon's Forced 'Payments' a New Net Auction Trend? January 26, 2001
Amazon said that sellers will be able to offer alternative payment methods with their online auctions -- as long as they offer 'Amazon Payments.'
Is the Sun Setting on E-Bookstores? January 11, 2001
Wall Street seems to be looking for Net booksellers to have an exterior safety net, such as additional product categories or offline partners.
Analysts Cool to Amazon Q4 Projections January 09, 2001
Founder and CEO Jeff Bezos said that more than 35 percent of Amazon's U.S. customers bought items other than books, music and videos over the holidays.
Report: E-Commerce To Grow 57 Percent in 2001 January 08, 2001
eMarketer's forecast of a $20.1 billion fourth quarter in 2001 would represent
a 61 percent increase over the same period in 2000.
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