Headline Feeds
Following one of the hottest trends in e-commerce, Internet grocer Webvan.com announced Monday it has joined forces with another e-tail site, in this case Petsmart.com, to open a pet store on the Webvan site.
However, while other online partnerships have generated mutual benefits, there is some doubt about how much either of the companies involved with this deal stand to gain.
"I think Webvan would be better served by deals that add value to the net income part of their financial statement, rather than the just the revenue side," Yankee Group online retail analyst Paul Ritter told the E-Commerce Times. "A million dollars in additional sales won't mean a lot if it only adds a hundred bucks to net income."
The store, scheduled to open Friday, will offer pet food, supplies and accessories through select regional Webvan sites, including those in Atlanta, Georgia and Chicago, Illinois, as well as Sacramento and San Francisco, California. Over the next few months, additional regions, including Dallas, Texas and Los Angeles, will be added to the list.
"It makes a great deal of sense for both firms on the surface," Ritter said. "But by looking at the profile of the mix of goods planned to be sold, which seems to be dog food and other bulky goods, it will depend a lot on who is bearing the cost for the shipping of 30 pound bags of dog food."
Risky Business
The Webvan-Petsmart alliance is the latest of many
joint efforts announced in
the ongoing e-commerce 
shakeout, where alliances have become
one key to survival. For example, struggling e-tailer
Toysrus.com gained significantly when it moved its operations to the
Amazon.com site just in time for the critical holiday season.
Still, Webvan and Petsmart likely had different goals in mind when inking their deal, and working together does not necessarily mean the two will benefit equally from the arrangement.
"If Webvan begins delivering these types of goods along with their current stable of products, it may drastically change their cost of goods sold and the average value of every vanload, and perhaps have a big impact on their margins," Ritter said.
Crunch Time
According to Ritter, it is important to Webvan to fill up its vans with products of other firms, "as long as they are the right products."
While the Petsmart deal helps Webvan ensure its vans are fully loaded during deliveries, it may come at too high a cost.
"I have doubts whether low value, high weight dog food is the right product for Webvan at this point in time," Ritter said.
Dog-Eat-Dog
On the other side of the deal, the Webvan agreement could have mixed results for Petsmart, according to Ritter.
"Having to charge customers a much higher cost for delivery of the pet
supplies than they might have otherwise paid can significantly alter the
value proposition for customers buying those products online, which could
impact sales for Petsmart.com," Ritter said.
Nevertheless, Petsmart does get to take advantage of the customer service benefits that Webvan offers.
"It's a smart move for Petsmart because it lets Webvan take over the shipping/delivery of the heavy stuff that's expensive to get to customers," said Ritter.
Trading Places
Webvan's strategy of increasing its product base by partnering with other e-tailers has not come without consequence. Two weeks ago, Webvan announced that its fourth-quarter revenue would fall short of expectations.
Webvan shares, which once traded as high
as $17.50 in the past year, closed at
50 cents per share Monday, up 6 cents.
