Welcome | Sign In
ECommerceTimes.com
Tech Buzz

OPINION
Local News Could Save Satellite Radio

Print Version
E-Mail Article
Reprints
Local News Could Save Satellite Radio

Satellite radio company Sirius XM could use a little help right about now. The recently merged carrier is likely headed toward bankruptcy, and the potential buyers already are lining up. What might help is mixing in another struggling industry: Local news.


eMarketer Whitepaper: Optimizing the E-Commerce Experience
From the Web to the Contact Center, are you prepared to proactively engage and keep your savvy customers? Read how e-commerce leaders are optimizing their sites with ratings, reviews, live help, Web analytics, mobile and more.

I hadn't intended to write about Sirius XM so soon after last week's column, but the satellite radio company's financial woes were sending me a clear signal -- one uninterrupted by tunnels, mountains, sunspots and more than US$3 billion in debt.

I mentioned Sirius XM last week in reference to Congress' vote to delay the digital TV transition to June; another example of government laying its heavy hands on a hyped technological breakthrough that encountered problems upon arrival for consumers. The proposed merger of Sirius and XM sat in the FCC's waiting room for more than a year before finally gaining its blessing. But IOU's that both companies were forced to sign to land talent like Howard Stern and Martha Stewart, not to mention agreements with the NFL, Major League Baseball and NASCAR, are getting ready to come due, and the recession has siphoned the fuel out of the auto sales Download Free eBook - The Edge of Success: 9 Building Blocks to Double Your Sales that account for most of the company's growth thanks to installed radios.

The economic factors are causing enough static, but there is something to be said about properly educating your public about why they should part with their hard-earned money for satellite radio/digital radio/digital TV converter boxes.

Tug of War

Now we have The New York Times reporting that Sirius XM is asking for help in preparing bankruptcy proceedings. The newspaper's Dealbook blog is also laying out the parameters of a possible showdown over Sirius between Echostar and Liberty Media.

Full disclosure time: I've been reporting on satellite radio since it became a top geek talking point at Consumer Electronics Shows of 2002 and 2003. I've had opportunities to quiz the previous CEOs of both XM and Sirius during their days of dueling over subscribers and automaker partnerships. And I became a customer Increase Customer Sales with Email Marketing -- Free Trial from VerticalResponse of Sirius in 2005 and of XM in 2007.

I've reported on the promise and experienced the product.

I like satellite radio. I would like to see Sirius XM survive, which is why I have to interrupt this Valentine to bring you some breaking news: I believe news can help Sirius XM.

A Newsradio Marriage of Necessity

I can hear the chorus of "yeah, right's" all the way up here in Seattle -- which, now that you ask, has more than a few worthwhile radio stations, including KEXP, which has made quite a name for itself on the Web (more on that business model in a moment). But satellite radio continues to monopolize my car listening time as well as the computer in the home office. And believe me, I understand the skepticism regarding a deeper news focus for Sirius XM. Journalism's current financial hole is just as deep and the handholds just as slippery as the one that satellite radio finds itself in at the moment.

Which means both entities need to consider every outside-the-box option available. It's here you'll want to cue up "Me and Bobby McGee" (maybe on XM's "Classic Vinyl" channel) with its immortal refrain, "freedom's just another word for nothin' left to lose."

Like some 20 million other subscribers, satellite radio got me because terrestrial radio chased me away. It was the chance at commercial-free, eclectic music bliss free of deejay jabber while driving to work or on long weekend getaways. My first Sirius presets reflected that newfound choice; Steve Van Zandt's Underground Garage, Deep Tracks for classic rock's b-sides, Ethel (or was it Fred?) for current or classic alternative/new wave. But being the unrepentant news junkie, I left plenty of room for the national and international news channels; most of cable news' heavyweights were represented, along with National Public Radio, the BBC, World Radio Network, Canada's CBC Radio One. And there was plenty of talk radio for those who missed their daily shouting matches. Most local news/talk stations are more talk than news anyway. With satellite, I could have the best of both studios.

I have no revenue breakouts to prove it, and the company doesn't provide those details anyway, but I'm convinced that those news options helped bring in the money for Sirius XM as much as the promise of commercial-free music. Satellite radio was introduced to America shortly after Sept. 11, when interest in international news spiked and audiences began to fragment even more while heading to their red or blue corners.

Who knows if a Sirius XM buyout or bankruptcy will result in major programming changes. It's been reported that they won't, and you can't sacrifice too many brand names and expect to keep your subscriber base. But licensing arrangements to rebroadcast cable news channels and syndicated talk show hosts can't be cheap. Might it not be more cost-efficient for Sirius XM to build out some of its own news channels, replacing some of the less popular news/talk options and reap 100 percent of the accompanying ad revenue without having to share with the original content providers? (Satellite radio music channels may be commercial free, but its news/talk channels never were, and CEO Mel Karmazin eventually wants to have ads make up 10 percent of total revenue, as he told a Merrill Lynch conference last September).

Tune In Local News, National Blogs

Blame the POTUS channel on Sirius for sparking this proposal. Whenever I grew tired of the rhetoric on the different left/right talk channels during last year's election season, and wanted more details than the horse-race coverage provided by the cable TV news channels' audio feeds, I would end up on Sirius' original political network. It had the balance I craved, emphasized light over heat, and hosts like Joe Mathieu always managed to land interviews with good journalists working in local markets.

Sirius has other homegrown news/talk channels like the award-winning OutQ, a gay/lesbian-themed offering, a talk show targeting young conservatives hosted by Andrew Wilkow. and Chris "Mad Dog" Russo getting mad about sports. Getting deeper into the news business shouldn't seem like much of a stretch.

Speaking of local, terrestrial broadcasters have always trotted out the argument that allowing satellite radio to offer local programming is unfair, but Sirius XM has added traffic and weather channels for most major U.S. cities and the FCC has looked the other way because they are broadcast nationally. Now might be the time to clear the air forever regarding regulations and restrictions, so Sirius could attempt to put its own spin on regional newsgathering, with its opportunities for regional/national advertising.

Stop us if you've heard this one before when it comes to engaging regional/local audiences: The Internet can help. But so far the Web is not yet a potent weapon in Sirius XM's arsenal. Blogs, forums and exclusive podcasts would help fill out the portfolio, harness the fan base and garner programming suggestions from the target audience. As of this writing, there is still an xmradio.com AND a sirius.com. I realize the management has had some other things on its mind lately, but if you are finally getting around to offering pricing packages for those who stuck with satellite radio from the beginning, then they should also have come with a Web strategy . After all, it should be clear by now that terrestrial radio isn't the only competition for Sirius XM. iPods, iPhones and Internet radio have the cheaper options all locked up. That's been a shame, because one of the reasons I chose Sirius over XM radio in 2005 was the ability to listen on my home computer. Sure, I was disappointed at the time to learn that the option only extended to music channels, not news talk. But it showed me at the time that satellite radio might just get this Internet thing.

Naturally, I have selfish motives for making these suggestions. I want to keep dialing up all my music and news presets. And I know too many freshly unemployed, experienced journalists who might be willing to work for lower pay for the chance to get in front of 20 million pairs of ears and build out what could be a major Internet destination. The budget and debt load challenge is staggering. But if Sirius XM can find a way to create more homegrown news channels, and provide compelling Web content, it might send the right signals to more customer and investors -- not just starry-eyed tech columnists.


Print Version E-Mail Article Reprints More by Renay San Miguel


Talkback: Join the Discussion.
Karmazin message to shareholders...what shareholders?
thevoiceatvoicedupcom
Posted 2009-02-13
Following the recent headlines regarding Ergens proposed bid for SIRIXM some time last year my ...

More by Renay San Miguel

Sony Talks Up Plans for Digital Media Superstore
November 20, 2009
Sony is one of the few companies in the world with an ecosystem of hardware and services that could match Apple's. It just doesn't mesh together nearly as smoothly as Cupertino's. Sony executives want to change that. They've announced plans to build an online network that ties in many of the company's products and allows users to download a wide variety of content.
Playboy's Bunny Couldn't Make the Hop to the Web
November 20, 2009
The party may be winding down for Playboy. Buyers may be attempting to wheel a deal for Playboy Enterprises, which could in turn bring an end to a publication long past its heyday. It seems that a magazine that was one of the first to storm the barricades of censorship couldn't conquer 21st-century cyberspace.
AOL Spinoff May Send Third of Workforce Reeling
November 19, 2009
When it parts ways with Time Warner next month, AOL will likely begin laying off as many as 2,500 workers, about a third of its staff, the company said. The once-mighty portal and Internet service provider faces the task of redefining itself and deciding which of its assets to keep and which to let go. There's still some hope for the company that gave millions their first glimpse of the Internet.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network