Welcome | Sign In
ECommerceTimes.com
E-Commerce

Amazon Goes Mano-a-Mano With eBay in Online Payments Arena

Print Version
E-Mail Article
Reprints
Amazon Goes Mano-a-Mano With eBay in Online Payments Arena

Amazon has entered the alternative online payments fray with two new services -- Checkout by Amazon and Amazon Simple Pay -- that are designed to take some of the steam out of eBay's PayPal and Google's Checkout, not to mention deferred payment plans like BillMeLater. eBay, no doubt, will do its best to thwart the new competition. It's unlikely the auction giant will accept payment via Amazon.


How Much is 'Free' Costing You?
Learn how DaveRamsey.com saw a 567% uplift in ROI with Omniture. This complimentary guide and webinar cover the most important factors in selecting an analytics solution. Download Now.

First Amazon (Nasdaq: AMZN) transformed itself from simple online bookseller to general e-tailer. Then it spread into the world of Web services and distributed computing. Now the online giant is entering the alternative payments game.

Amazon's two new payment services announced this week, Checkout by Amazon and Amazon Simple Pay, enter a market with existing players such as PayPal, BillMeLater and Google (Nasdaq: GOOG) Checkout. However, there's still plenty of room in the segment, advises Richard Feinberg, a professor in the Department of Consumer Sciences and Retailing at Purdue University.

"It's a big market, and it's going to get bigger," he told the E-Commerce Times.

What They Do

Checkout by Amazon allows merchants across the Web to use Amazon's checkout system, complete with a back-end administration tool to manage orders and print shipping labels, among other things.

SimplePay doesn't include the back-end tools but is simpler to set up, according to Amazon.

Both carry transaction fees that begin at 2.9 percent plus 30 US cents per sale, but can vary up or down with price and volume.

The services join Amazon Flexible Payments, a beta service that allows retailers to set rules for collection of payment over time using Amazon's checkout system.

Still Catching On

Credit cards are still the leading payment method most consumers choose to close online transactions, according to JupiterResearch, which reported in May that 81 percent of online Christmas shoppers last year used a major credit card, compared to 25 pecent who used PayPal, 4 percent who used deferred billing such as BillMeLater, and 3 percent who used Google Checkout.

Among retailers, PayPal and BillMeLater remain the leaders in alternative payment systems, with about 32 percent of the top 50 Web retailers taking them, said Ed Kountz, senior analyst for payments and financial services at JupiterResearch.

Google Checkout -- launched two years ago -- lags, with about 12 percent of the Top 50 using the service. Google has not moved beyond its reputation as a search tool and is popular only with the most tech-savvy users, Kountz told the E-Commerce Times.

Reasons to Adopt Alternative Payments

Security is the biggest motivating factor for consumers interested in alternative payments, according to the Jupiter report.

It notes that PayPal's close association with eBay (Nasdaq: EBAY) significantly impacts the second-most common driver: the fact that it's the only way to pay for purchases made in eBay's online auctions.

The real motivating force in the market's future expansion, according to Jupiter, is the need for small online retailers to have a tool to process payments that would otherwise be too expensive to handle through a traditional credit card account -- as well as positive feedback from consumers who like having payment options.

Will Amazon Succeed?

Amazon already has a good security reputation and a strong brand name that could attract consumers in ways other alternative payment systems have not, Kountz said.

The company also has a built-in stable of retailing partners it can draw from in ramping up its network, which is key to widespread adoption. The lack of such a network has doomed many smaller payment services, he said.

One key to the new systems' success Increase Customer Sales with Email Marketing -- Free Trial from VerticalResponse will be simplicity and ease of use for both merchants and retailers, according to Feinberg.

Amazon could have both covered in what could be a good play for the company, he said.

"Their brand is very very big, while PayPal is known only to those who use it," Feinberg observed.


Print Version E-Mail Article Reprints More by Mike Pearson


More by Mike Pearson

Firefox Locks Out Microsoft's App Dev Tech
October 19, 2009
Developers who use Firefox found themselves without some Microsoft add-ons after Mozilla blocked them due to security concerns. Browser access to one of the tools, .Net Framework Assistant, has been restored. The companies are working together to come up with a way to safely reopen access to Windows Presentation Foundation.
New WiFi Spec: Look Ma, No Hotspot
October 14, 2009
The Wi-Fi Alliance believes it has come up with a secure, reliable technology that will allow WiFi-enabled devices to communicate with one another without the need for a hotspot. Devices using the spec will be able to communicate over the same ranges and at the same speeds as existing WiFi connections, the Alliance said.
GPS Safety, Part 2: Which Products Get It Right?
October 06, 2009
Using a GPS navigation unit in the car may not be as dangerous as texting, but some kinds of devices are safer than others. Voice-activated controls let the user make commands without taking his or her eyes off the road. Larger screens are easier to glance at while driving, and if you're using a cellphone-based nav app, investing in a dash or window mount is probably a good decision.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network