Welcome | Sign In
ECommerceTimes.com
Handheld Devices

Lotus Connects BlackBerry Users to Social Enterprise

Print Version
E-Mail Article
Reprints
Lotus Connects BlackBerry Users to Social Enterprise

IBM has brought new Lotus functions to the BlackBerry platform. Specifically, it's making Lotus Connections available to Research In Motion's handsets. Connections facilitates social networking interactions for enterprise users. As the MySpace generation enters the corporate world, social networking may have increasing importance in business interactions.


Run Your Entire Contact Center in the Cloud
Many businesses are increasingly seeking ways to improve the quality, flexibility, and scalability of their traditional call centers. Download this free white paper and learn the top 8 reasons to consider going virtual.

IBM (NYSE: IBM) has released additional Lotus software for Research In Motion's (Nasdaq: RIMM) popular BlackBerry platform, taking the set of applications further beyond the realm of simple e-mail Increase Customer Sales with Email Marketing -- Free Trial from VerticalResponse and into the wild world of Web 2.0 social networking applications. Yes, that's social networking for the enterprise.

While IBM already offers core Lotus collaboration software that includes Notes-based e-mail, portals, dashboards, messaging, calendaring and instant messaging, the company is adding BlackBerry Client for IBM Lotus Connections, which is IBM's social software for businesses.

Social Networking Set to Explode

To put IBM's offering in context, the company cites eMarketer forecasts that have mobile social networking ballooning from the 82 million users in 2007 to more than 800 million worldwide by 2012. Plus, this year IBM said more people in the world will have a mobile device than a landline telephone. IBM's Institute for Business Value predicts 1 billion mobile Web users by 2011 and a significant shift in the way the majority of people will interact with the Web over the next decade.

"As the world enters the 'Era of the Mobile Web,' mobile devices like BlackBerry are outnumbering TVs, credit cards and PCs, and are becoming increasingly critical to business operations for companies of all sizes globally," noted Bob Picciano, IBM's general managers of Lotus Software.

Facebook Generation

"The demand for social networking derived business networking is nascent still but will, in short order, become huge -- very important as we go into 2010 and the Facebook generation becomes a more direct part of the workforce," Tony Rizzo, director of mobile software analysis for The 451 Group, told TechNewsWorld.

"Lotus owns about 48 percent of all corporate seats in terms of e-mail, etc. So it plays a huge enterprise role relative to where mobility is headed. All of the announcements with RIM are critical for IBM to maintain ongoing growth on the Lotus end," Rizzo added.

In addition to BlackBerry Client for Lotus Connections, IBM and RIM added IBM's Cognos (Nasdaq: COGN) 8 Go Mobile business intelligence software to its lineup, which IBM says is the industry's first business intelligence solution designed specifically for the BlackBerry platform. It provides personalized secure business information via dashboard-style reports.

IBM Hosting BlackBerry Service, Too

In a separate but related news, IBM and RIM also announced that IBM has added new hosting capabilities so that IBM can support the BlackBerry platform. IBM has joined the BlackBerry System Integrator (SI) Alliance Program, and will expand its portfolio of Managed Wireless Services for the BlackBerry platform. The offering builds upon the strength of the BlackBerry Enterprise Server product line with a far-reaching suite of services that include hosting, consulting, systems integration and deployment of enterprise applications on the converged platform, IBM said.

"In today's business world, BlackBerry is as essential to our organization as network connectivity, phone and e-mail. At Fluor, we count on BlackBerry to speed our decision making, help solve problems and improve execution," noted Ray Barnard, vice president and CIO of Fluor Corporation.

"We count on IBM to deliver this essential service and to collaborate with our business partners to innovate on new mobile applications that further our competitive advantage," he added.


Print Version E-Mail Article Reprints More by Chris Maxcer


More by Chris Maxcer

Let's Give the iPhone Hackers a Big Round of Applause
November 06, 2009
It's safe to say most Apple customers are satisfied living in the walled-off ecosystem that the company has created for products like the iPhone. Still, it's good to know that it is possible -- and relatively easy, even -- to bust through those walls if one should ever want to. The work of iPhone hackers is appreciated even by those who've never felt the jailbreak itch.
What the iPhone Needs to Keep the Android Hordes at Bay
October 30, 2009
The Android platform is growing fast, and Verizon is readying what may be the best Android phone yet. Consumers are getting more Android options on more networks. Meanwhile, Apple is sticking to a consistent device design on a single network. The iPhone doesn't need to branch off into multiple sizes and styles to be the dominant platform, but its single-U.S.-carrier situation is another story.
Apple Is Saving the Best for Last
October 23, 2009
Sifting through the language used in Apple's quarterly results conference calls can sometimes yield clues to the highly secretive company's next moves. Apple's latest phone chat with analysts included a few comments about December shipping costs and a mystery "product." Here's why we might see an Apple tablet before the new year.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network