By Clare Saliba E-Commerce Times
12/01/00 11:23 AM PT
The online travel sector is in the downside of its initial trajectory.
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In a bid to chip away at Priceline.com's market share in the online travel sector, discount travel service Hotwire.com said Friday that Trans World
Air Airlines and Hawaiian Airlines have signed on with the company to sell their
inventory of unfilled airline seats.
Backed by six of the largest U.S. air carriers, the San Francisco,
California-based company launched its Web site last month. It receives part of
its investment from American Airlines, America West, Continental, Northwest,
United Airlines and U.S. Airways.
According to industry estimates, over three million airline seats are
unfilled each week. Because Hotwire.com offers consumers unsold seats held
by its partners, the firm said it is able to offer significant discounts
that other traditional travel outlets and rival Internet brokers cannot
provide.
Target Priceline
Unlike Priceline's name-your-own-price service, Hotwire.com users receive a
fixed-price discount fare and are not required to submit their credit card
data before making a purchase.
However, the airline remains anonymous during the pricing process -- a
practice the company says enables the airlines to discount fares more
aggressively than they can in other channels.
On Hotwire, prospective travelers cannot choose a specified airline or flight.
With the field of online travel growing increasingly crowded, discount
travel services say the niche's current climate is primed for competition.
In a recent study, Forrester Research predicted that online travel sales
will climb to US$29 billion by 2003, a four-fold increase from last year's
level.
Ticket Slowdown
Many observers in the industry point to the slowdown in airline ticket sales at
Priceline.com, which spearheaded the Web discount travel sector, as proof
that consumers are looking elsewhere to book travel arrangements.
In its third-quarter earnings report issued earlier this month,
Priceline.com said that its airline tickets sales have been waning. The company also
forecasted that its revenue would decrease in the fourth quarter due to
seasonal factors.
Despite its diversification initiatives, the name-your-own-price
pioneer relies on airline ticket sales as its primary source of revenue.
Federal Check-In
Other Web ventures that are gearing to enter the discount travel fray have also
encountered problems. Net travel site Orbitz.com, which is backed by a consortium
that includes many of Hotwire's partners, has been the subject of
ongoing investigations by the U.S. Department of Transportation (DOT) and
the U.S. Department of Justice.
The agencies examined Orbitz's business plans after critics complained that
the company would restrict access to flight information and low-priced
tickets, ultimately elbowing out competition.
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