By Alexandra DeFelice TechNewsWorld Part of the ECT News Network
02/24/06 11:55 AM PT
Tremendous hype has been surfacing around citywide wireless in the past 18 months as more than 100 municipalities have issued RFPs for such networks, according to Ellen Daley, principal analyst at Forrester Research. Rather than waiting to see if cities can compete with wireless providers, EarthLink, Google and others took the proactive approach, she told TechNewsWorld.
eMarketer Whitepaper: Optimizing the E-Commerce Experience
From the Web to the Contact Center, are you prepared to proactively engage and keep your savvy customers? Read how e-commerce leaders are optimizing their sites with ratings, reviews, live help, Web analytics, mobile and more.
EarthLink (Nasdaq: ELNK) and Google (Nasdaq: GOOG) submitted a joint request for proposal (RFP) this week to bring San Francisco workers and residents free citywide wireless access.
As part of the deal , EarthLink would pay most of the projected US$15 million cost to build the wireless municipal network and would recover some of those costs by charging approximately $20 per month for Web access at higher speeds.
On Google's side, the free WiFi access will be funded by advertisements, according to the companies.
Open Access Philosophy
"By coming together to leverage the strengths of both companies, we will be able to offer services to different customers on the network that fit with their own individual needs and wants," said Donald Berryman, executive vice president of EarthLink and president of the ISP's municipal networks unit.
This latest RFP is in line with the company's belief in open access, according to Berryman. EarthLink previously won a similar 10-year deal with the city of Philadelphia.
"These municipal networks should offer the tools, services and applications that businesses, governments and consumers want to use to enable, enrich and empower their Internet experiences," he commented.
The two companies are competing with a handful of other finalists, including another partnership between Cisco Systems (Nasdaq: CSCO), IBM (NYSE: IBM) and SeaKay. The city of San Francisco is expected to select the winning bid in April.
The Profit Question
Tremendous hype has been surfacing around citywide wireless in the past 18 months as more than 100 municipalities have issued RFPs for such networks, according to Ellen Daley, principal analyst at Forrester Research.
Rather than waiting to see if cities can compete with wireless providers, EarthLink, Google and others took the proactive approach and offered to build the network themselves, she told TechNewsWorld.
"The unknown question [of whether they can be profitable] has a lot to do with how people buy telecom services," she said. "Are they willing to have a less reliable network for less money, or will competition hang on the DSL side? Can there be any price point Verizon or AT&T (NYSE: T) isn't willing to [offer]?"
The Real Winners
Although Google, EarthLink and city executives stress the importance of providing affordable Internet access for lower-income residents, the true beneficiaries are the municipalities focusing on operational improvements, Daley said.
There would be definite advantages for mobile field workers as well, EarthLink pointed out. "WiFi solutions allow them to be more effective and efficient in their jobs," Jerry Grasso, director of corporate communications for the firm, told TechNewsWorld.
"Many U.S. cities have the vision, but need a partner that can execute that vision and deliver the tools and services to create a great Internet experience," he added.
Evil-Twin Threat
Security is an important area to monitor, though. Viruses and worms are always a concern, but there are more potential threats with wireless access, according to Daley.
"There's an evil-twin threat. There may be a rogue player who will try to put up a network that looks like the true network and try to get you to connect to it," she explained.
Once that happens, the user could be directed to phishing sites where they might be induced to enter private information that could then be stolen. "These types of attacks, though rare, can still happen," Daley warned.
Although Grasso admitted they are an "obvious concern," he said EarthLink would not discuss security issues. Instead, he pointed to examples of other places where similar systems are succeeding.
"There are other WiFi networks up and running in smaller markets that have security measures in place -- and don't forget the plethora of traditional WiFi hotspots nationwide," he said. "It's fair to say that this is not an untested technology."
Second Wind for Mobile CRM? February 17, 2006
"2006 will be the year of mobile CRM," says David Appelbaum, vice president of marketing at Antenna Software, an on-demand provider of mobile CRM software. "It is not about the platform -- it is about where you consume your data."
Related Stories
Google, Skype Back WiFi Linking Startup February 06, 2006
"WiFi anywhere is exactly what we had in our minds as a logical next step as Skype began to proliferate across desktops around the world, so we're delighted to be a part of the Fon revolution," Skype Co-Founder Janus Friis wrote on the company blog.
MIT and Cambridge Team on Free Wireless Internet Access February 02, 2006
It's not clear that WiFi will win the technology battle in the long run, with somewhat limited speeds a major factor, Ovum Vice President Roger Entner told TechNewsWorld. "The wireless companies are building faster networks, and speed will win out in the end."
Survey Shows WiFi Not Just a Business Tool Anymore December 31, 2005
"WiFi use has spread dramatically in recent years, and WiFi is now in more than 100 thousand hotspots and millions of homes worldwide," said Frank Hanzlik, managing director of the WiFi Alliance. "It's not surprising to see that people like to be connected, both for work and for entertainment purposes, when they travel."
San Francisco Cops Exposed by Digital Village December 16, 2005
It's truly shocking that anyone, especially a police officer, could think that something posted on a Web site will remain private. But his mistake goes to show that it's taking a while for some to realize that the Internet is in full public view and that digital information travels quickly.
Dreaming of a WiFi Christmas December 13, 2005
A growing number of products are being outfitted with WLAN connectivity for the upcoming end-of-year buying frenzy. Most of these items are now limited to the high-end of the market but those willing to spend the extra money will find plenty of choices.
Related News Alerts
More by Alexandra DeFelice
Can a Small Biz Make It Online? August 03, 2006
It makes sense to invest in at least a basic analytics package and understand conversion rates, which pages are the most popular, and what products are the best-sellers, said Sucharita Mulpuru of Forrester Research. "Then companies can look to big competitors for where to expand to next, and which customer-friendly features it may make sense to integrate next."
Intel's Brad Bickford: Data Storage Is Third Leg of the Stool August 04, 2006
"The pain the enterprise is facing in terms of the explosive amounts of digital data is not an enterprise-level-only issue. This has to go down to the SMB space and even the digital home space. We need to drive an agenda into our product development that will allow SMBs to effectively manage the group of data. This is almost out of the Intel playbook."
Firefox a Growing Target for Hackers August 01, 2006
While the Firefox browser has generally been considered a more secure alternative to Microsoft's Internet Explorer, its increased market share and corporate deployment have finally made it a worthwhile target for malware authors. Users are advised to start treating Firefox with the same level of security preparedness they used to reserve only for IE.