Welcome | Sign In
ECommerceTimes.com
Spotlight Features

INDUSTRY ANALYSIS
Corporate Identity Fitness Test

Print Version
E-Mail Article
Reprints
Corporate Identity Fitness Test

The role of this quick audit is to find the truth and have an objective analysis. It's very easy to determine the fitness status of all your name identities. Just open a simple audit process. Start with an open mind and hunt for any possible problems, rather than feel good about how great your existing name identity and image is.


eMarketer Whitepaper: Optimizing the E-Commerce Experience
From the Web to the Contact Center, are you prepared to proactively engage and keep your savvy customers? Read how e-commerce leaders are optimizing their sites with ratings, reviews, live help, Web analytics, mobile and more.

It's time again for a medical check. As we approach 2005, it's best to know if your corporate identity image is healthy, slightly injured or on a life-support system. You have to know this, as only healthy images are fit to run the race, and potentially win. Injured corporate identities can surely stay in the race, but it would cost a lot more to keep them running as they lag behind.

The ones on life-support constantly need a dose of oxygen just to stay alive and will cost as much as 10 times more. Ad agencies love the great promotional challenge of continuously supporting all these unhealthy candidates, but for a corporation, these open-ended ad budgets are real killers. Often no amount of money can cure a sickly corporate name identity as customers simply shut out these unhealthy, dysfunctional name images.

Audit, Modify, Aim, Fire

The role of this quick audit is to find the truth and have an objective analysis. It's very easy to determine the fitness status of all your name identities. Just open a simple audit process.

Start with an open mind and hunt for any possible problems, rather than feel good about how great your existing name identity and image is. You can easily hire people to agree with your name-image; a focus group or any general brand evaluation processes are nothing but that, an exercise in handholding discussions to arrive at a supportive approval without rocking the boat.

Sure, your corporate name identity must have some good points, yet it might equally be suffering immensely with a few serious negative connotations. How do you really know what part of your corporate name image is seriously hurting your corporation?

A Simple Test

A healthy name identity is very distinct, unique, short and simple, highly related to your business and globally protected with a matching URL. This will make it a "Five Star Quality Name."

Charting this breakdown is not rocket science, rather basic common sense. Apply it to your name and openly debate. Injured names are highly diluted with so many other identical names, without any unique position, lost on search engines, tied to a local geography, too long or initialized, confusing and cumbersome. This charting of these symptoms is also easy to identify.

Just go onto any search engine and the problem will be obvious. You see hundreds of identical names or names that are too long getting initialized, taking your crucial marketing messages into the strangest places.

The names on Life-Support are in serious trouble. They emulate different meanings, and signals and can be spelled in different ways. Customers are never sure of their purpose, as they lack clarity. There are no matching URLs or no global trademarks. These names are the real enemies to your projects. A properly charted summary can easily prove all this to your management.

Corporations that have paid millions in adopting such identities still continue to spend millions in explaining their name, often stay in denial and will not accept this fundamental analysis.

These names simply bleed and sink some very great projects. Ask yourself the real question: if a name is clearly injured, then why do corporations spend millions to hide its serious limitations?

There are many simple methods to check this. Only when you really know the fitness status and true strengths of your corporate name identities can a solid corporate image can be built.

Mathematics of Corporate Name Identity

A real healthy name for global marketing Download Free eBook - The Edge of Success: 9 Building Blocks to Double Your Sales based on the proper standards of naming and with a "Five Star Quality" only costs about US$10 each day over 10 years. Somehow this ridiculously small amount is simply ignored.

A corporation is comfortable with spending millions of dollars per day on ad campaigns that supply oxygen to support a seriously injured and dying name. For this reason alone, when the fireworks of glitzy campaigns are over, the corporations are simply left with ashes. Customers will never try harder to remember any dysfunctional name. The minute the ad money runs out, so do the names.

A healthy five star quality name shines and grows steadily with very little support. It attracts customers and in time accumulates a clear awareness in the marketplace. It also maintains a highly proprietary name value and continuously builds equity in the process. It is so simple.

It seems that there is a branding undercurrent to over use the holistic words and find hundreds of different reasons to push an injured name. What is really required is a healthy corporate attitude to acquire solid healthy names.

Cyber-Visibility: Cheapest Game in Town

Whatever you spent last year in your total advertising and promotion to gain attention is now available under brand new techniques of cyber-visibility for about 1 percent of that cost.

Rather than developing the old-fashioned big picture, big budget, big campaigns, you can now have a cyber branding, marketing and visibility strategy at a fraction of the cost, yet a hundred times more powerful than the old system. Ten thousand dollars will get you the equivalent of a million dollar promotional power. It is so easy and so black and white.

Thermometer, Calculator

How and why? If corporate identity's main function is to create an image and identity among the customers, then a cyber visibility can achieve this with a proper strategy on e-commerce, rather than pushing sluggish logos, taglines, billboards and conventional advertising blitzes.

True, you will always need some advertising support, business cards, stationery and building signage, but the old crazy fireworks will not shake the global markets. Tens of millions of dollars were routinely wasted by who then were some very famous but now are very timid and very confused bearers of the dusty corporate identities.

Open the global corporate identity and image debate. Just pick up a thermometer to measure the rise or fall of your corporate identity image based on the fitness of your name-identity, together with a calculator to tabulate the right budgets; it's all so easy to figure this out. Fitness of a corporate name identity will be the deciding factor for staying in the global race.


Naseem Javed, author Naming for Power and also Domain Wars, is recognized as a world authority on global name identities and domain issues. Javed founded ABC Namebank, a consultancy he established a quarter century ago, and conducts executive workshops on image and name identity issues. Contact him at nj@njabc.com.


Print Version E-Mail Article Reprints More by Naseem Javed


More by Naseem Javed

Will ICANN Drop Its Most Revolutionary Idea?
June 04, 2009
Despite all the compelling reasons that led ICANN to develop a new Internet domain naming strategy, the organization may be inclined to abandon the plan. There are five strong reasons that could result in its failure, at a time when it could seriously benefit the business world and pave the way for the expanded cyberuniverse of tomorrow.
Why Corporate Images Are on Fire
May 14, 2009
For every major corporation that has reached the limelight of public scrutiny for mismanagement of its financial affairs, hundreds more face crises of credibility. Why? A trend toward weak corporate name-identities has resulted in an alphabet soup of lookalikes and soundalikes.
The Worldwide Corporate Metamorphosis
March 12, 2009
The economic meltdown is laying bare the necessity for tired, old corporations to reinvent themselves, both from a branding and from a structural perspective. In order to survive the downturn and succeed on the other side, the dinosaurs need to become butterflies.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network