By Staff Writer E-Commerce Times
03/24/04 11:51 AM PT
Despite the positive tone of the BrainShare conference, Yankee Group senior analyst Laura DiDio told the E-Commerce Times that Novell's marketing and product strategy over the last 10 years has been a disaster, adding that she is worried the company's poor track record will extend to its latest acquisition of SuSE.
Is Your Website Killing Customer Confidence? Your Website's privacy policy can be a key factor in a customer's decision to do business with you, and it is vital to ensuring you don't run afoul of your online legal and regulatory responsibilities. Need more reasons? Read on.
Novell has made several announcements concerning Linux at its annual BrainShare developers conference and is expected to announce a partnership with HP (NYSE: HPQ) to bring Linux to its corporate laptop and desktop computers.
Novell spokesperson Bruce Lowry declined to discuss the HP announcement with the E-Commerce Times before the joint press conference, scheduled for later in the day. He said the press conference will feature Novell vice chairman Chris Stone and HP Linux vice president Martin Fink.
On Tuesday, Novell announced that IBM (NYSE: IBM) had completed a US$50 million investment in the company. Plans for this investment first became public last fall when Novell purchased SuSE Linux. Some analysts think IBM could be planning to use Novell -- which claims to own copyrights to Unix source code -- as a hedge against SCO, which has filed a multibillion-dollar lawsuit against IBM.
SuSE on the Server
Novell also announced Tuesday that it will allow IBM to preload SuSE Linux on all servers in IBM's eServer series. Noting that IBM already had a preexisting relationship with SuSE, Novell spokesperson Lowry said this is an expansion of an existing agreement.
For his part, Jim Stallings, general manager of corporate Linux at IBM, called the expanded agreement a milestone.
"We are extremely pleased with our growing business relationship with Novell, one of the premier providers of Linux in the world," Stallings said. "Linux delivers a compelling value proposition that enables many businesses worldwide to deploy large-scale engagements that benefit from Linux, including lower costs, greater stability and increased security."
Brain Dead?
However, Yankee Group senior analyst Laura DiDio, who has covered Novell since 1987, told the E-Commerce Times that hawking Linux and bringing out ex-Van Halen lead singer Sammy Hagar to perform at BrainShare does not erase the fact that Novell's marketing and product strategy over the last 10 years has been a disaster.
"I wish I had a dollar for every new marketing plan Novell has put out over the last decade," DiDio said. "They can't seem to get out of their own way."
DiDio pointed out that Novell's flagship NetWare server operating system and its eDirectory directory services offerings fell from 75 percent market share 10 years ago to 4 percent today, despite the technical excellence of both products.
"You have to be trying very hard to let your market share fall to that degree," she said. "And they are still not articulating their NetWare strategy as that market recedes further.
"If you were a NetWare client, and you saw the way Novell is pushing Linux, what would you think?" DiDio added. "They talk about porting eDirectory to Linux, but you can't just slap it on that way. They've offered no road map, no release date. It's more of the same."
All in the Execution
According to DiDio, the IBM deal is another in a series of great partnerships Novell has forged, including one with Oracle (Nasdaq: ORCL). However, to make good on execution of these agreements, Novell needs to craft a cogent, coherent marketing message and have it resonate.
"Despite the big show it's putting on over at BrainShare, Novell's track record in acquisitions is exceedingly poor," DiDio said. "Two years ago, Novell purchased Silver Stream in a Web services push. What's happened to Silver Stream? Almost nothing. Most of [Silver Stream's] talent has left the company."
Given Novell's bungling of Silver Stream, WordPerfect and other acquisitions, DiDio sounded a pessimistic note about SuSE's and Linux desktop provider Ximian's chances to prosper.
"There are big credibility issues concerning [Novell's] ability to execute on anything," she said. "For the sake of its customers, I hope Novell doesn't ruin SuSE like it has with all the others."
You seemed to give a lot of space and deference to Laura Didio's comments on Novell's SuSe ...
Related Stories
Novell Looks for New Life with Linux, Open Source March 23, 2004
Red Hat still has "a huge advantage," Harvard Research Group vice president of Linux strategy Bill Claybrook told LinuxInsider. "It's all good for Linux," he added, referring to improvements in stability and security and increased applications for the open-source operating system from various vendors.
Novell Builds NetWare-SuSE Bridge, Opens iFolders March 22, 2004
"Novell's installed base represents a large, loyal group of customers for Novell -- prime prospects to deploy SuSE Linux alongside their NetWare systems," said Al Gillen, research director of System Software at IDC. "By introducing Open Enterprise Server, Novell is converging its licensing strategy used with NetWare to cover both of its operating systems in a seamless, customer-friendly manner."
Novell Releases Latest Linux Kernel in SuSE 9.1 March 18, 2004
"I think that SuSE getting out early is an advantage," Bill Claybrook, vice president of Linux strategy for Harvard Research Group, told LinuxInsider. "How much of an advantage in the marketplace is the question. Red Hat still has a huge advantage over SuSE."
SCO Accuses Novell in Libel Lawsuit January 21, 2004
"[SCO is] going after Novell's clients and potential clients, IBM and its channels, the whole lineage of Linux code," Yankee Group senior analyst Dana Gardner told the E-Commerce Times. "Are they going after Martha Stewart next?"
Novell Indemnifies Linux Users January 13, 2004
Novell's move to indemnify SuSE users was announced a day after SCO president and CEO Darl McBride challenged Linux vendors to "put their money where their mouth is and protect end users with true vendor-based indemnification."
Related News Alerts
More by Staff Writer
A Midsummer's Mac Death Match, Round Two: Enderle vs. Chaffin July 13, 2004
MacNewsWorld presents round two of our three-round Midsummer Mac Death Match, in which Mac Observer editor-in-chief Bryan Chaffin and the always-controversial industry analyst Rob Enderle square off on one of today's key Mac issues. Today Enderle and Chaffin eachs kicks metaphorical mounds of sand on the arguments the other made in round one on the question of where Apple will be five years from now.
A Midsummer's Mac Death Match, Round One: Enderle vs. Chaffin July 12, 2004
MacNewsWorld presents round one of our three-round Midsummer Mac Death Match. Today, Mac Observer editor-in-chief Bryan Chaffin and the always-controversial industry analyst Rob Enderle each offer their predictions of what sort of company Apple will be in five years. Will Apple rule the "Digital Life" -- or be the Atari of 2009?
PeopleSoft Blames Oracle for Share Price Free Fall July 07, 2004
Forrester vice president and CRM analyst Erin Kinikin described PeopleSoft as being on a very narrow tightrope since Oracle first made its takeover offer. "To prove [it] can survive as an independent company, PeopleSoft has to make its numbers," Kinikin told CRM Buyer. "Any time PeopleSoft pre-announces lower earnings, people are going to wonder if [it is] falling off the tightrope."