By Brad Hill E-Commerce Times
03/10/03 10:35 AM PT
"With the economic downturn and the quality of Microsoft's earlier products, the challenge will be to get customers, even those who would absolutely love to migrate, up and running," Yankee Group senior analyst Laura DiDio said. "Customers simply might not have the cash."
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In a massive upgrade and testing initiative, Microsoft (Nasdaq: MSFT) is set to release
500,000 "beta 2" copies of Microsoft Office System, an enlarged and
modernized version of the company's office productivity suite. The beta
release marks one of Microsoft's most extensive testing programs ever, and by far
the largest test of an Office product. The commercial version of Microsoft
Office System is slated for mid-2003.
In related news, Sun Microsystems (Nasdaq: JAVA) has announced it will issue a beta release of
its StarOffice productivity suite, version 6.1. StarOffice, a low-cost alternative to
Microsoft's Office products, is a commercial version of an open-source
application suite called OpenOffice.
Aiming at Enterprise
Although all Microsoft Office products are available on retail shelves for
consumers, Microsoft Office System is aimed squarely at the corporate
productivity market. The product is being positioned as a unified platform
of applications and services, stretching from the front-end user to the
back-end administrator, the intent of which is "to transform information
into business impact."
To that end, Microsoft's press release identifies Windows Server 2003 as a
key operating system on which to run Office System. Windows Server 2003
is scheduled to launch April 24th.
Microsoft also is pointing up its Windows SharePoint Services (WSS), an
information-sharing environment built on Internet standards. A so-called Web
services solution, WSS enables relatively frictionless information management
through a personalized Web portal, according to Microsoft. It is included in the
Office System beta 2 release.
New Features
In addition to the traditional building blocks of the Office suite -- Outlook,
Excel, Word, Access and PowerPoint -- Microsoft Office System also includes
additional components that either are new or were previously stand-alone
products:
FrontPage 2003: Microsoft's graphical Web-page designer and HTML editor
InfoPath 2003: A new information-gathering system that receives input to
XML databases through standard Web forms
OneNote 2003: A new note-taking application
Publisher 2003: A new design application for creating marketing
communications
FrontPage and InfoPath combine what Microsoft describes as "the world's
first" graphical XSLT (extensible stylesheet language transformations)
editor. XSLT acts a bridge between an XML database on the back end and
user-input features on the front end.
Hitting the Right Note
Much of the analyst buzz surrounding Microsoft Office System is focused on
OneNote. Though it might seem like a small add-on, rather like Notepad is
attached to Windows, this program points to a new paradigm of front-end
computing.
"OneNote has been developed to address tablet computing," Rob Enderle,
research fellow at
Giga Information Group, told
the E-Commerce Times. "It fits the
tablet metaphor and enables users to categorize, search for and find their
thoughts better than with pen and paper."
Unchanging Market Share
Meanwhile, although Sun's announcement coincided with Microsoft's,
Yankee Group
senior analyst Laura DiDio said Microsoft's key competitor is not StarOffice. "StarOffice
will have appeal for the SOHO [small office and home office] market, but the overall market share won't change appreciably," she told the E-Commerce Times. Microsoft's market
share of the office productivity field is at least 90 percent.
"Microsoft's biggest competitor is itself," DiDio added. "With the economic
downturn and the quality of Microsoft's earlier products, the challenge will
be to get customers, even those who would absolutely love to migrate, up and
running. Customers simply might not have the cash."
DiDio predicted a 15 to 20 percent adoption rate during the first year, and
she emphasized that the fate of Windows Server 2003 will play a part in Office
System's penetration curve. Enterprises still using Windows NT 4 on the back end
might see Server 2003 as a compelling upgrade opportunity, and they could scoop
up Office System at the same time to realize the full potential of a more unified
system.
New Paradigms
While the commercial fate of Office System remains to be determined, there
is universal agreement that Microsoft is aiming high with this product.
"This is a pretty important and substantial release," Yankee Group senior analyst Dana
Gardner told the E-Commerce Times, "because it really changes the file structure and
the ability of files to be shared. Given the wide adoption of XML in this product,
Microsoft has given its software developers the opportunity to use Office
applications as front ends in a way they didn't have access to before."
Giga's Enderle noted that Office System is the first version of Office that
has gone through the advanced security testing adopted by Microsoft nearly
two years ago. "Substantial work has been done on Outlook," he said. "It is
more reliable and less susceptible to network problems."
Backward Compatibility
However, though network integration and streamlined information flow are positive
developments, a question of compatibility exists. Microsoft is including
server elements
in its Office System beta 2 distribution -- but those elements will not be included in
the final product, and enterprises will have to purchase them separately if they want
a full upgrade of the front and back ends. Microsoft Office System is backward
compatible with previous servers, however.
"The server upgrades are required to achieve the system's full potential,
but [Office System] is, by itself, a vastly improved product," Enderle noted.
Just what the world needs: "an enlarged . . . version of the company's office productivity ...
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