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Report: Teens and Kids Potential Online Gold Mine

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Report: Teens and Kids Potential Online Gold Mine

Unlocking the teen market has proven difficult for e-commerce in the past. Several online malls designed to replicate the social gathering places of the brick-and-mortar world have come and gone.


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Kids and teenagers made up nearly 20 percent of the overall online population in the month of July, highlighting the group's growing importance for Internet commerce and marketing, according to a report from Nielsen//NetRatings (Nasdaq: NTRT).

The research firm said that about 20 million of the 100 million people who went online in July were younger than 17. That age group spent an average of nine hours on the Web during the month and initiated 16 online sessions each.

"The lack of a credit card may hinder immediate participation in e-commerce by kids and teens," said T.S. Kelly, director and principal analyst at NetRatings, "but their sheer size represents a unique opportunity for marketers to relay their branding messages and develop loyalty among future online buyers."

Savvy and Chatty

While they make up only one-fifth of the online population, young people account for nearly one-quarter of all instant messaging traffic. In July, 11.5 million teens and children used a messaging application, according to Nielsen//NetRatings.

"Young surfers are generally more technologically savvy as compared to other age groups," Kelly said, adding that for that reason, young people often choose instant messaging over e-mail.

In fact, the ability to send instant messages or chat online drives much of the teen traffic, with nine of the top 15 sites for that age group, including ColorYourProfyle.com and IMaddict.com, featuring chat tools.

Where They Go

Unlocking the teen market has proven difficult for e-commerce in the past. Several online malls designed to replicate the social gathering places of the brick-and-mortar world have come and gone.

The most common hurdle cited is a lack of credit cards and other non-cash payment methods among young people, although they have been offered a host of alternatives. And the debate about targeting teen consumers also has become an obstacle.

More recently, the rise of multichannel shopping has offered an opportunity for retailers to use the Web to increase brand awareness and drive traffic to brick-and-mortar stores, because few teens complete purchases online.

GartnerG2 research director David Schehr told the E-Commerce Times that although the teen market will probably never pay massive dividends, it still makes sense as a marketing Download Free eBook - The Edge of Success: 9 Building Blocks to Double Your Sales target.

"There's probably more long-term benefit than immediate payoff at the cash register, either online or offline," Schehr said. "For brand-building, that's more of a natural fit."

Adult Themes

The report found a stable environment elsewhere on the Web, with big-name players continuing to dominate NetRatings' list of companies responsible for the most Internet traffic.

NetRatings ranked Microsoft (Nasdaq: MSFT) first with an audience of 83 milllion in July, followed by AOL Time Warner with 80 million, Yahoo! (Nasdaq: YHOO) with 76 million and Terra Lycos with 33 million. Amazon.com (Nasdaq: AMZN) ranked fifth with an audience of 32 million.

Amazon also ranked as the top online advertiser in July, with about 3.1 billion ad impressions generated. Runner-ups included Classmates.com, eDiets.com, USA Interactive and Columbia House.

Dell (Nasdaq: DELL), AOL Time Warner and Sabre, the parent of Travelocity and other travel properties, also appeared on the advertising top 10 list.


Print Version E-Mail Article Reprints More by Keith Regan


Talkback: Join the Discussion.
Re: Report: Teens and Kids Potential Online Gold Mine
sgw
Posted 2002-08-13
I am sure that 20 million kids could be a great potential source of income. However my problem ...
Re: Report: Teens and Kids Potential Online Gold Mine
Ugots2bkiddin
Posted 2002-08-14
Most sites also offer a phone number (usually toll-free) that you can call directly to make your ...
Re: Report: Teens and Kids Potential Online Gold Mine
sgw
Posted 2002-08-14
It's been my unfortunate experience that most US retailers think the world's borders begin and ...
Re: Report: Teens and Kids Potential Online Gold Mine
JackBenimble
Posted 2002-08-14
Wampum, where can you purchase goods and services with Wampum, Freedonia?
Re: Report: Teens and Kids Potential Online Gold Mine
JackBenimble
Posted 2002-08-13
Who needs a pocket full of loonies and toonies, they just cause your pockets to tear. ...

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