By Keith Regan E-Commerce Times
05/21/02 3:44 PM PT
The second coming of a dot-com is inevitably a pale, tasteless echo of the first, like
rice cakes and carrot sticks substituted for steak and potatoes.
Every now and then, just for kicks, I type the Kozmo.com URL into
my browser. I'm not sure what I expect will happen, but the result is always
the same: nothing.
Maybe it's just wishful thinking, but given the comebacks of late --
Furniture.com and MotherNature.com, for example -- isn't it about
time for the return of some truly interesting dot-coms?
One thing is for sure: I'm not alone. Every five or six weeks, it
seems, someone publishes a "rumor" that the Kozmo concept has been revived
or is being shopped to investors. Nothing has come of those rumors yet,
but hope springs eternal.
Keep It Real
Kozmo falls into the "interesting" category for a number of
reasons, most of which have already been chronicled in books
and films about the dot-com debacle. Who needs the real thing?
Well, I do. Not that I ever used Kozmo. That's not the point at all. What's
important is that Kozmo had a business model that was truly wacky -- and I
mean that in the nicest possible way.
Consider the facts in this light: All Kozmo was, really, was a
bike messenger service on steroids. Yet investors pumped tens of
millions of dollars into it on the way up, and companies that should have known
better, including Starbucks (Nasdaq: SBUX), tripped
over themselves in a rush to forge partnerhips with the delivery dynamo.
The Times
Wacky business models, in case you didn't notice, are not exactly all
the rage these days. But that, at least to my way of thinking, is all the
more reason to have at least one making the rounds.
When outlandish was the norm, Kozmo was just another face in the crowd. In
2002, with investors and startup executives actually wearing ties to work, being
outlandish would make Kozmo stand out the way it should have all along.
Keep It Coming
While we're at it, there must be a way to bring Napster back from
the dead.
Not the label-friendly Napster Lite that Bertelsmann has grabbed
at a fire-sale price. The real Napster -- the one that made everyone with
a computer feel like a Wild West outlaw, downloading frantically and knowing
there was some small chance the police would kick down the door any minute.
Instead, though, dot-com resurrections seem focused on concepts that might
actually work. And the second version is invariably a pale, tasteless echo
of the first, like rice cakes and carrot sticks substituted for steak and
potatoes. Good for investors? Sure. Tasty? Not very.
Fluffy, Not Stuffy
There's a perfect example of that tradeoff on the content front:
LocalBusiness.com, which burned through untold millions in venture funds
before cowering behind bankruptcy protection.
The company had to fail, mind you. Its bread and butter was the copious
venture funding of silly startups -- and that is now as much a part of history
as Hewlett-Packard (NYSE: HPQ).
Still, the site's new owners seem to lack any ambition whatsoever beyond
using the domain name and a
few thousand archived stories to hold surfers still long enough to sell them sales leads.
Again, this is not a bad idea. It might actually work. But it's not exactly
replete with sizzle.
And without the sizzle, the dot-com world becomes no more than a digital version
of the offline business world. Is that what the rest of the world really wants, or needs?
Furniture.com Returns from Dot-Com Graveyard April 15, 2002
Customers will enter their ZIP code and will be shown only products that
are available in their area, allowing average delivery time of seven to 10 days.
Can Dot-Com Resurrection Pay E-Commerce Dividends? February 13, 2002
One thing seems clear: With scores of dot-coms of all sizes in bankruptcy or available at
fire-sale prices, more resurrections almost certainly lie ahead.
Shed a Symbolic Tear for Lost Tech Stocks November 13, 2001
Stock symbols weren't just sterile letter combinations. They represented the
aspirations of the first wave of dreamers and workers in e-commerce.
An E-Tail Time Warp? July 04, 2001
MySalesStore isn't taking aim at the entire market for Web
sales, as eBay is doing. At least not yet.
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