By Elaine X. Grant E-Commerce Times
02/13/02 10:44 AM PT
One reason why the United States is currently ahead of the game is that B2B is catching
on internationally somewhat later than it did in the United States.
Is Your Website Killing Customer Confidence? Your Website's privacy policy can be a key factor in a customer's decision to do business with you, and it is vital to ensuring you don't run afoul of your online legal and regulatory responsibilities. Need more reasons? Read on.
By the end of 2002, more than 600 million people worldwide will have
access to the Web, and they will spend more than US$1
trillion shopping online, according to a study by research firm IDC.
"Once people get over the security and
privacy hiccups, as well as other problems that are
not directly related to e-commerce, and have access to
wider product offerings, e-commerce will become as
widespread as offline commerce," Carol Glasheen,
program vice president of IDC's Global Research
Organization, told the E-Commerce Times.
E-commerce grew to $600 billion in 2001, a 68 percent
increase over 2000, IDC said.
U.S. in Lead
Residents of the United States do more shopping online than those of any other
country, according to the study, but the United States' slice of the pie will
shrink. "The U.S. is a more mature market, so it saw a lot of its fast growth earlier,"
Glasheen said.
The United States now accounts for 40 percent of all money spent
online, but that number will drop to about 38 percent
by 2006 as Asia and Western Europe increase their
online spending, according to IDC.
Gaining Ground
In Asia, a smaller percentage of the population is
buying online, but the sheer number of people in the
region is driving growth of about 89 percent, IDC said.
E-commerce in Western Europe is expected to rise 68
percent, partly as a result of the new common currency,
which brings better competition, price transparency
and improved deals for online buyers.
Other regions of the world are "more in the 40 percent range," Glasheen said.
Online shopping is showing its slowest growth in
Japan, Latin America and Eastern Europe. "Japan jumped
on early, but growth has flattened out as it has
struggled with economic problems," she added.
In the United States, 80 percent of the population will use the
Web at least once a month by 2006, IDC predicted. In
Canada, Web use will grow by 80 percent, with more than half
of Internet users shopping online. "Canada is a little
bit behind the U.S.," Glasheen said.
B2B Rules
Business-to-business (B2B) makes up by far the largest share of
Web sales. One reason why the United States is currently ahead of the
game is that B2B is catching on internationally
somewhat later than it did in the United States, according to Glasheen.
B2B will account for 83 percent of online sales in
2002 and 88 percent in 2006, according to the
IDC study. "That's not to say B2C is not growing fast," Glasheen noted.
"It is -- it's just a smaller slice of the pie."
The majority of B2B sales consists of volume purchasing, meaning that
companies are spending huge amounts of money online.
Consumer buyers are numerous, but they are spending
fewer dollars on average.
Report: The State of U.S. Online Shopping February 08, 2002
Lower-income households are adopting the Internet more quickly than their richer
counterparts, the study found.
Report: B2B E-Commerce Gaining Strength January 17, 2002
According to the Institute for Supply Management, companies are acknowledging that
e-commerce buying is here to stay and that there are major benefits to be had.
Report: $13.8B Spent in E-Holiday January 08, 2002
Online holiday spending peaked during the week ending December 14th, when $2.6 billion
was spent, according to the latest eSpending report for NetRatings.
Year Ends with Huge E-Commerce Surge December 26, 2001
Despite the uptick in sales and e-retail stock prices, some Internet analysts
have hinted that online holiday sales may not grow at all this year.
More by Elaine X. Grant
The Double Standard of E-Commerce Service May 01, 2002
When a Web-only store does not adequately handle a complaint or question, there is no way
to ask for the manager.
Senate Set To Debate Online Privacy Bill April 25, 2002
According to the bill, the consent or non-consent of a user will remain in effect until
changed by that user, even if the company is acquired or files for bankruptcy.
How Much Is Too Much To Spend on E-Commerce? April 29, 2002
E-commerce spending decisions are being driven more and more by expected return on
investment, Gartner's Judith Rosall said.