By Elizabeth Blakey E-Commerce Times
08/02/01 10:38 PM PT
All the good news in the Internet travel sector has apparently convinced
more than a few VC decision-makers to open the ducts in an otherwise cautious climate.
How Much is 'Free' Costing You? Learn how DaveRamsey.com saw a 567% uplift in ROI with Omniture. This complimentary guide and webinar cover the most important factors in selecting an analytics solution. Download Now.
Analysts agree that Internet and technology investment is a virtual desert these days.
Although editor Ken Andersen of VentureWire recently pointed out
that the VC industry overall is on track to tally approximately
3,200 deals and US$35 billion in the United States alone this
year, according to figures released by Venture Economics and
the National Venture Capital Association, capital investments
fell in the second quarter, cutting overall spending by 61 percent in the past year.
The question is: Are any funds going to companies that do business online?
As it turns out, the high-tech funding desert does have more than one oasis. In this
article, the first of a multi-part series, the E-Commerce Times takes a look at two areas
of the Internet that are getting funded -- travel and entertainment service sites -- and
why they are succeeding.
Traveling All-Stars
All the good news in the Internet travel sector has convinced more than a few VC
decision-makers to open the ducts in an otherwise cautious climate. Both
Expedia (Nasdaq: EXPE) and
Travelocity (Nasdaq: TVLY) have posted profits,
and Orbitz enjoyed a stellar launch marked by a surge
of traffic and better-than-expected sales.
"Online travel is an industry that is living up to its promise," Forrester Research analyst
Henry Harteveldt told the E-Commerce Times. "We have two pure plays that have recorded
profits (or pro forma profits at least). The dynamics are such that you don't have to
retrain consumers to stop going to the grocery store or the apparel store. The Internet
lets them do what they want to do: look at options at any time and research details."
As a result, the sector leaders, including both pure-play operations and the major
airlines, are locked in a fierce competition
to gain share in an expanding market. However, there is room for a few more niche players
on the field -- or so the venture capital flowing to Web travel sites around the world
indicates.
Big Blue Skies
For example, IBM (NYSE: IBM) (NYSE: IBM) and Air Canada (Nasdaq: ACNAF) have
forged
a seven-year, $908 million strategic partnership in which the two will develop new
customer service and travel industry offerings. Big Blue said it plans to invest in
various venture capital and technology projects of Air Canada.
Air Canada said it is looking to develop new products based on its express check-in
kiosks. The company also wants to develop other wireless and self-service products.
Around the World
Spanish-language Internet travel site Viajo.com has
also gained new funds of late. The Coral Gables, Florida-based site closed a third round
of financing in early July. The amount was not disclosed, but Viajo co-chairman and
founder Enrique Felgueres told Venture Wire reporters in April that the company was
looking to raise between $7 million and $10 million in third-round funds.
Viajo.com has pegged the first quarter of next year for
reaching profitability, and expects the latest round to
last it until that time. Investors in Viajo.com include
JP Morgan Partners and GP Investimentos, reports said.
Elsewhere, online travel site Egencia said that it has
raised 6.6 million euros (approximately US$5.6 million) in a second round of funding. The
French company is reportedly using the infusion for the development of an enhanced
technology infrastructure and will not need more funding before reaching profits.
On the Waterfront
Air travel sites are not the only players in the Internet travel sector getting funded. In
June, Cruise411.com, an online cruise marketplace,
received $7 million in Series B equity financing from TL Ventures.
"Cruise411.com has made tremendous progress in proving consumer receptivity to booking
cruises online, as well as deploying their technology to convert this demand
into revenue," said Dr. Gary Anderson, a TL Ventures partner, when the deal was made.
The Newton Square, Pennsylvania-based site, which offers cruise pricing information and
booking options, has said that it is looking to be profitable before the
end of the year.
Tickets, Tickets
In the Internet event-ticketing realm, Vivendi Universal (NYSE: V) has poured capital
into Divento, a European portal that offers online
ticketing, services and information about cultural events taking place in
select cities in Europe.
According to published reports, Divento will receive 15 million euros (US$12.5 million)
from the international media and communications giant. Vivendi will reportedly make the
investment over three years in exchange for a 75 percent equity stake in the company.
Divento is expanding the number of cities it provides ticketing for -- from 18 cities to
40 -- by the end of the year, reports said.
In another online ticketing deal,
Seasontickets.com, which provides ticket
management, exchange and group ticket services, announced in late July that it received a
$5 million second round of private equity funding. InvestLinc Financial Services, a
Chicago, Illinois-area financial services firm, was the lead investor.
The Main Event
Internet events ticketing has a dynamic similar to that of air travel and hotel bookings,
Forrester's Harteveldt said. If online events ticketing sites can figure out how to offer
a positive customer experience and tangible benefits from Internet-based buying, such as
electronic distribution of the tickets, they also could see growth in the number of
consumers moving from the brick-and-mortar channel to the Net.
"If events sites are smart and borrow a few pages from the travel
play book, then they stand a better chance," Harteveldt said.
However, Harteveldt said that the Internet-based events ticketing will see likely a lower
channel shift rate than the online travel industry itself, which includes air travel,
hotel reservations, rental cars and cruises.
Amazon Stock Slip Means Bigger Stake for AOL August 02, 2001
AOL will now receive about 8.23 million shares of Amazon stock, or about 2.3 percent
of the Amazon shares in circulation.
Related Stories
Orbitz, Vanguard Rattle Sabers Over Sabre July 25, 2001
Orbitz claims that Vanguard Airlines executives have been 'unresponsive,'
despite repeated attempts to contact them regarding the online travel booking dispute.
Orbitz, Hotwire Strike Customer-Sharing Deal July 19, 2001
Orbitz' deal with Hotwire to expand into 'opaque
fares' fills a critical gap in its offerings and stands to give mega-travel site
an even greater competitive edge.
USA Networks Buys Control of Expedia From Microsoft July 16, 2001
Expedia said that several initiatives, including
a discount airline fares program and a travel
packages feature, helped drive its online sales.
One Year Ago: Any Outrage Over E-Commerce Outages? January 07, 2002
When unscheduled outages hit e-tailers and online auctioneers, the internal response at
the company can be a panicked scramble, even while the public relations campaign is
reassuring.
One Year Ago: Is BlueLight.com a Model? December 18, 2001
Although BlueLight was able to get around the shopping 'bot' debacle, maintaining
its customer base proved more costly than expected in early December 2000.