By Nora Macaluso E-Commerce Times
07/12/01 9:21 PM PT
Of the 28.6 million people who saw the X10.com site in May, 73 percent left
it within 20 seconds.
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Online auctioneer eBay (Nasdaq: EBAY) and electronics
e-tailer X10.com saw big gains in traffic in June,
according to monthly statistics released Thursday by Jupiter Media Metrix (Nasdaq: JMXI).
However, the research firm said the rankings are misleading because of the companies' use
of pop-up and pop-under ads, which automatically open windows to the sites regardless of
whether the user wants to see them.
eBay sites saw 23.3 million unique visitors last month, up 21 percent from May, in part
due to a 66 percent increase in traffic to Half.com, its fixed-price site. Half.com used
pop-up ads on MyPoints.com and The New York Times Web site.
Because of the ads, "it is impossible to determine
whether a user intended to visit a site that is also
accessible through pop-up or pop-under pages,"
said Doug McFarland, president of Media Metrix,
the online ratings division of the firm.
X10 Juggernaut
X10.com, which sells home networking and security devices over the Internet,
began appearing on the list of most
visited properties earlier this year, after it started using the pop-up and
pop-under technique on sites including MSN (Nasdaq: MSFT), Yahoo! (Nasdaq: YHOO)
and Weather.com. In June, X10.com rose to
No. 4 on the traffic charts, up from No. 5 in May.
However, 73 percent of the 28.6 million people who saw the site in May left
it within 20 seconds, and only 2.7 million visitors actually clicked on the
window or visited the site, Jupiter said. Media Metrix does not report page
views shorter than two seconds.
"At first glance, X10.com's 10-percent conversion rate appears impressive,"
said Jupiter analyst Marissa Gluck. "However, X10.com's number of engaged
shoppers, defined as visitors who have spent at least three minutes on the
site, is only 1.2 million, further decreasing its conversion rate to 4.2
percent."
Real.com, which launched a pop-up campaign in June, saw traffic rise 17
percent during the month to 14.2 million. Pop-ups accounted for about 1 million
of the site's total unique visitors, Jupiter said.
Still in Traffic
Jupiter said it will continue to include the pop-up and pop-under ads in its
monthly rankings. According to the firm, removing the traffic generated by the
ads would undermine its "objective, third-party
audience measurement standards, and would undermine Jupiter Media Metrix'
commitment to measuring and reporting Internet and
digital media audience usage accurately and consistently."
McFarland said: "As an objective, third-party measurement company, Media Metrix has a
responsibility to include and report interaction
with all legitimate Web pages without bias towards
content, business purpose, or method of acquiring viewers."
Overall, the Web properties owned by AOL Time Warner (NYSE: AOL)
saw the most visitors in June, followed by sites
owned by Microsoft (Nasdaq: MSFT) and Yahoo!.
Monster.com Grows
Job-search company Monster.com was
among the top 50 properties for the
second month in June, and was the most-visited
career site.
Maynard, Massachusetts-based Monster.com also said Friday that it acquired scholarship
site FastWeb for an undisclosed price. The company said the acquisition
"further positions Monster.com as a central
resource for career and education information."
FastWeb, based in Skokie, Illinois, provides information about scholarship
opportunities, a personalized college-search function and a direct marketing
product. Monster.com said one out of three college-bound students register
with the site, which is profitable.
Monster.com has made a series of purchases this year, most notably its
$460 million buy of HotJobs.com earlier this month.