By Erika Morphy MacNewsWorld Part of the ECT News Network
08/22/08 3:24 PM PT
China is butting heads with a new antagonist: Apple's iTunes music store. The government closed off access to the popular Web site in the country, apparently in response to reports that dozens of Olympic athletes were among those who had gone there to download an album promoting freedom for Tibet.
eMarketer Whitepaper: Optimizing the E-Commerce Experience
From the Web to the Contact Center, are you prepared to proactively engage and keep your savvy customers? Read how e-commerce leaders are optimizing their sites with ratings, reviews, live help, Web analytics, mobile and more.
China has apparently blocked access to Apple (Nasdaq: AAPL) iTunes, perhaps in response to the publicity surrounding a pro-Tibet album that was released about a month ago and just recently made its way onto the much-trafficked Web site.
Produced by the
Art of Peace Foundation, the album features songs from such artists as Moby, John Mayer and Alanis Morrisette, as well as a 15-minute talk by the Dalai Lama.
Reports that 40 Olympic athletes had downloaded the album apparently galled the Chinese government; early this week the site went dark.
Apple did not respond to a query from MacNewsWorld in time for deadline; however, it is reportedly investigating the shutdown.
The Chinese have said little about it as well.
"There is no direct proof" that the album triggered the blockage, Mike Wohl, executive director for the Art of Peace Foundation, told MacNewsWorld.
Most likely, though, it was, said Usha Haley, a business professor at University of New Haven and author of
The Chinese Tao of Business.
"China has used the Olympics to clamp down on protesters and dissidents," Haley told MacNewsWorld, and Tibet has always been a sore point with the Chinese.
Butting Heads
Despite the tens of thousands of censors China employs to scour the Internet for offending material, the government's restrictive stance on information exchange and expression is under increasing pressure from the encroachment of Web 2.0 technologies.
China usually winds up the winner in any Internet policy disputes, thanks to its market size.
For instance, Yahoo (Nasdaq: YHOO) found itself in court after a human rights organization filed a lawsuit alleging that its cooperation with the Chinese government resulted in the torture and 10-year jail term of Wang Xiaoning. Wang had used a Yahoo account to anonymously post materials online relating to the Tiananmen Square massacre.
The Chinese government requested -- and received -- identification of the account holder from Yahoo, and subsequently
arrested the dissident.
Google (Nasdaq: GOOG) caved to Chinese demands that it remove objectionable information from the Chinese version of its Web site.
China censors anything that it believes could threaten the Communist Party -- and that list apparently now include iTunes, William Gamble, an attorney and author of
Freedom: America's Competitive Advantage in the Global Market, told MacNewsWorld.
There will be bottom line implications for Apple if iTunes remains dark in this market, Haley said. "Apple just opened its first store in China and is negotiating right now to be able to sell the iPhone there."
Indeed, the idea that companies need to kowtow to Chinese government sensibilities has become ingrained in the thinking of many who do business there.
"Apple has given the government all the excuse it needs, not only to block the iTunes Music Store, but to raise extra barriers on permits for further Apple retail stores, to throw barriers in the path of Apple's iPhone deals with state-controlled carriers, and to make the creation of a Chinese iTunes Music Store and App Store a distant dream (unless [they] let the carriers run it.)
"Not to mention make the lives of thousands of dedicated Apple customers here in China just a little more miserable -- especially those of us who count on [iTunes] as our sole source of legitimate (non-pirated) music."
Economic System Crash
Eventually, Gamble speculated, China will push its information restriction too far, affecting its mighty economy.
Free markets operate on the free flow of information, he said. By cutting off that flow, China risks the economic progress it has made over the years.
Mac Bloggers Dis Dell, Mash on MobileMe, Probe Spontaneous Nano Combustion August 22, 2008
Apple continues to take heat for the fumbled launch of MobileMe, and reports of spotty iPhone 3G reception -- not to mention flaming iPod nanos -- haven't done anything to polish the company's image lately. Still, according to a major survey released recently, Apple's customer satisfaction rankings are growing -- and they already far surpass those of other computer makers.
Related Stories
Related News Alerts
More by Erika Morphy
Ballmer Gives Shareholders - and Dell - Cause for Optimism November 20, 2009
Microsoft CEO Steve Ballmer was all smiles at the company's shareholders meeting, as he touted the early success of Windows 7. Ballmer's cheer may have been contagious; after posting a massive earnings decline for the third quarter, Dell needed some good news to latch onto, and the prospect of broad enterprise adoption of Windows 7 could spur PC sales.
AA.com Sucks the Fun Out of Trip-Planning November 20, 2009
Using AA.com to book a flight was a painful experience. Densely packed, disorganized information was displayed in an unattractive format. On the plus side, it did seem as though the deals American Airlines advertised were real and not mere bait-and-switch lures. For anyone who wants a travel-planning Web site to inject a little pleasure into the experience, though, I say look elsewhere.
Salesforce.com Pumps Up Volume of Workplace Chatter November 19, 2009
Salesforce.com has developed a collaboration platform that puts social networking to work. Salesforce Chatter facilitates employee collaboration on projects through Facebook-like profiles, status updates, feeds and groups. The question remains whether employees will be as open to social networking in the workplace as they are in their personal lives.