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Russian Regulators Scoop Apple Into Price-Fixing Probe
August 12, 2016
A Russian regulatory authority earlier this week named Apple, along with more than a dozen Russian retailers, as a target for an investigation into price-fixing activities. The Federal Antimonopoly Service, or FAS, has seen signs of price-setting coordination among iPhone resellers in Russia, according to a notice published on the agency's website.
Is This the Beginning of the End for the Set-Top Box?
August 12, 2016
C Spire started out as a privately owned wireless competitor in Mississippi. Since then, it has expanded in several directions. Its focus last year was on installing high-speed Internet in a few Mississippi cities. Now it is partnering with MobiTV to offer a new television service for the home. The service will not use the set-top boxes common with cable TV.
GV's Bill Maris Passes Torch to Krane
August 11, 2016
GV founder Bill Maris on Wednesday announced that he was departing the company after an eight-year tenure, and that his replacement would be David Krane, a managing partner and one of his chief deputies at the Alphabet-owned venture capital firm. Krane is a 17-year Google veteran. Maris reportedly wanted to spend more time with his wife and 11-month-old son.
Adblock Plus Mouse Roars at Facebook
August 11, 2016
Adblock Plus on Thursday announced that the open source community had created a filter to neutralize Facebook's latest offensive in its ongoing battle with ad blockers. Any Adblock Plus users who want to implement the workaround will have to update their filterlists manually. "For this round of the cat-and-mouse contest, looks like the mouse won," said Adblock Plus spokesperson Ben Williams.
The 4 Fundamental Attributes of Customer Loyalty, Part 4
August 10, 2016
If you want to succeed at engaging customers, or anyone else for that matter, it helps to have a model of what success looks like. This idea isn't new. Elite athletes train themselves to see a perfect race in their mind's eye, or to imagine the arc of a ball to its flawless conclusion. Scientists model physical and chemical reactions that occur at a scale too small to view directly.
Delta's Tech Glitches Cause More Cancellations, Delays
August 9, 2016
Delta Air Lines reportedly canceled 300 flights Tuesday morning, a day after a mammoth outage that forced it to temporarily ground thousands of flights worldwide and ultimately cancel more than 400 of them. Although an update posted at 10:00 p.m. ET Monday night warned that there would be more than 100 flight cancellations and roughly 200 delays Tuesday morning, the actual numbers were worse.
Time Warner Cable Really Doesn't Like Me
August 9, 2016
After surviving well over a year as a cord-cutter, I recently returned to the cable fold -- and after less than a month, I'm having major regrets. The problem isn't with the service itself or even with the pricing. The problem is with the lies. I wasn't entirely happy with my cord-cutting solution, but I wasn't eager to go back to a high-priced cable service either.
Facebook Aims to Scrub Clickbait From News Feed
August 9, 2016
Facebook last week announced a new move to fight clickbait in the News Feed: downranking links from Web domains and Facebook Pages that consistently post clickbait headlines. Those that stop posting clickbait no longer will be downranked. Users who post links that lead to a clickbait domain on their personal Facebook page also could have their posts downgraded, according to Facebook.
Is the Internet Turning Donald Trump - and You - Into an Idiot?
August 8, 2016
President Obama was viewed as the first techie presidential candidate when he launched his campaign, and he has been connected at the hip with Google for a large part of both terms. However, the brilliance his teams displayed with using analytics never seemed to carry over into running the country, which was disappointing. Most of the U.S. government still has systems that are decades out of date.
Gawker Founder Sets Personal Bankruptcy Wheels in Motion
August 5, 2016
Gawker founder Nick Denton earlier this week said that he filed for personal bankruptcy protection after exhausting his appeals to stave off collection of damages resulting from a defamation and invasion of privacy lawsuit brought by professional wrestling icon Hulk Hogan. The filing followed a Florida court's rejection of Denton's appeal to block Hogan from collecting a $140 million jury award.
The Maturation of the Cloud ERP Market
August 5, 2016
Oracle's acquisition of NetSuite is a clear indication that the rapid adoption of cloud alternatives to traditional on-premises applications is shifting from front-office customer relationship management to back-office enterprise resource planning solutions. Now, the question will be whether Oracle can buy its way into a leadership position in this emerging marketplace.
Nintendo Investors' Futile Hunt for Pokémon Go Profits
August 4, 2016
Nintendo investors who thought they would score big returns after the successful launch of Pokémon Go found that actual profits were more elusive than the colorful characters. Nintendo last week made it painfully clear that The Pokémon Co. and Niantic were far better positioned than it was to reap financial rewards. Much of that revenue potential lies in a wealth of in-app purchases.
Time Warner Bets Heavily on Hulu
August 4, 2016
Time Warner on Wednesday announced it has entered an agreement to buy a 10 percent stake in online-streaming service Hulu, in a bid to leverage its lineup of television and film content on multiple viewing platforms. With the new investment, Time Warner will join a joint venture that includes some of the nation's largest media companies, including The Walt Disney Co., 21st Century Fox and Comcast.
Heating Up the Platform Wars
August 4, 2016
We've seen a rapid progression from conventional licensed software to cloud-based solutions that sell for a song -- and in theory could sell through barter at some point. I am not a big fan of zero marginal cost economics, in which prices drop to zip because buyers take into account only the cost of the good and not the time, effort, and other resources that went into making it No. 1.
Apple's Switch to Squirt Gun Emoji Triggers Flood of Emotions
August 3, 2016
Apple earlier this week announced its decision to change the gun emoji in iOS 10, to be released this fall. It plans to substitute an image of a green-and-orange squirt gun for the existing image of a black pistol. The new version of the gun is one of more than 100 new and redesigned emoji characters. The change appears to be a reflection of Apple's stance against gun violence.
Gadget Ogling: Pokémon Go Drones, New Old Nintendo, and Snowden-Secured Smartphones
August 2, 2016
Pokémon Go, the augmented-reality smartphone game that's been eating away at the fabric of society in recent weeks, is enormously fun. I enjoy the mechanics, and that it pushes me to go on longer walks. That's all well and good in the nicer weather, but when there's two feet of snow, I don't really want to traipse around so much. That's why Pokédrone might be my new favorite thing.
Fixing Apple's Problem
August 1, 2016
Apple last week reported earnings, and with the exception of a strong showing from the iPad Pro, the key financial metrics were all down -- and for the third quarter running. So what's wrong with Apple? The company had been growing alarmingly well until last year, but growth suddenly has become elusive. It isn't going out of business, but it also isn't the performance king anymore.
Clinton Campaign Latest Target of Hackers Linked to Russia
July 30, 2016
The campaign of Democratic presidential nominee Hillary Clinton is the latest possible victim of a series of hack attacks some cybersecurity experts have linked to the Russian government. Campaign officials reportedly acknowledged that an analytics program it uses, which is maintained by the DNC, was accessed in a breach discovered earlier this month.
The 4 Fundamental Attributes of Customer Loyalty, Part 3
July 29, 2016
Dealing with customers in context can equate with personalization, as many define it. Or it can refer to enabling customers to jump out of a largely automated customer-facing process to deal with a company representative. Additionally, it can mean getting down in the weeds of some hyper-specific aspect of a customer's issue. A lot depends on what the vendor and customer are trying to accomplish.
The Wonderful, Worrisome World of Self-Driving Cars
July 29, 2016
There seem to be warning stickers for everything. There may soon be a new sticker for the autonomous car era: "Warning: Self-Driving Cars Get Hacked." Despite all the positive news about self-driving cars, there is a darker side to this story that's very important. It's one that can be particularly frightening if you happen to be riding in an autonomous car when it gets hacked.
Trump Tries to Walk Back Comments on Clinton Emails
July 28, 2016
Republican presidential nominee Donald Trump on Thursday attempted to walk back some of his remarks at a Wednesday morning press briefing during the Democratic National Convention, including his suggestion that Russian intelligence services should look for more than 30,000 deleted emails belonging to former Secretary of State Hillary Clinton and reveal them to the world.
Apple Earnings Sag on Lower iPhone Price Points
July 28, 2016
Apple on Tuesday reported lower earnings in the third-quarter as the global saturation of smartphones continued to put pressure on its core iPhone business. However, officials remained upbeat. The company reported stronger-than-expected metrics and has been able to grow its software and services business while expanding into key overseas markets. Apple reported net income of $7.8 billion.
Xiaomi Unveils Budget-Friendly MacBook Air Rival
July 28, 2016
Xiaomi on Wednesday unveiled the Mi Notebook Air, its challenger to the MacBook Air. The 13.3-inch model is priced at about $750, compared to the MacBook Air's $1,050 price tag in China. The device is also available in a 12.5-inch version. The Mi Notebook Air offers a number of features that aren't available in a MacBook Air. The 13.3-inch model is gaming-ready.
Xactly CEO Christopher Cabrera: Understanding CRM's Boundaries
July 27, 2016
It's important to recognize that "CRM is growing up," said Xactly CEO Christopher Cabrera. "It's becoming more useful to the CRM user, who is predominantly the sales rep or whoever is managing the customer relationship. The sales performance management, or SPM, space is on a collision course with CRM, because what CRM doesn't do is allow the reps that are using it to make sense of it all ... ."
Gadget Ogling: Pretty Printers, Bargain Smartwatches, and Font Finders
July 26, 2016
Paper, designed by Ludwig Rensch, is sadly a concept for now. It holds a ream of paper to make loading the printing material easier than shuffling with a stack of loose leafs. It can scan documents and send them to your phone if you desire. It can make copies. There's a string of LEDs to show how much ink is left for each color, and there's even a handle on top .
KickassTorrents Owner Faces 20-Plus Years in Stir
July 26, 2016
Polish authorities last week arrested the alleged owner of pirate website KickassTorrents, or KAT, 30-year-old Artem Vauln of Kharkiv, Ukraine. Vaulin faces charges in the United States of conspiracy to commit criminal copyright infringement, criminal copyright infringement and conspiracy to commit money laundering. Conspiracy to commit money laundering is punishable by up to 20 years in prison.
Gamification's Serious Role in Sales Success
July 26, 2016
When gamification was just starting to catch on several years ago, I recall sitting next to the CMO of my then-company at a Gartner conference session. The presenter walked the audience through the concept of using ideas borrowed from gaming as a motivational tool, and about two-thirds of the way through, the CMO turned to me and whispered, "This is the most ridiculous thing I've ever seen."
Yahoo Deal Could Put Verizon in Google and Facebook's League
July 25, 2016
Verizon has entered into a definitive agreement to acquire Yahoo's operating business for approximately $4.83 billion in cash. The deal, which comes on the heels of Verizon's $4.4 billion AOL purchase last year, will allow it to expand its digital advertising business. The purchase will provide Verizon with Yahoo's ad tech tools, search, email and messenger assets.
Windows RIP: Thankfully It Died With Windows 8
July 25, 2016
As we approach the end of the free Windows 10 upgrades and get used to the anniversary edition, it suddenly hit me the Windows we knew died with Windows 8 -- what we got with Windows 10 really isn't what we've come to know as Windows. Hell, looking at Microsoft's latest financials, Microsoft really isn't Microsoft any more, either. Both are very different from what they were just last decade.
Verizon on Verge of $5B Deal for Yahoo Core Assets
July 22, 2016
Verizon reportedly is close to a deal to buy the core Web assets of Yahoo for $5 billion, which would end a months-long process of jockeying over the future of the struggling company. Verizon emerged as the winner of a lengthy bidding contest to acquire the assets, according to reports that surfaced Friday. An agreement is expected early next week.
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How do you feel about technology and security?
Very insecure -- I would gladly pay extra for better security.
Very insecure -- I'm using technology less as a result.
Very insecure -- but I'm willing to make the trade-off.
Secure enough -- I take reasonable precautions.
Secure enough -- I'm not a likely target.
Very secure -- I trust tech companies to protect me.