OpManager: A single console to manage your complete IT infrastructure. Click here for a 30-day free trial.
Welcome Guest | Sign In
ECommerceTimes.com
Leverage Big Data to Get Rid of Network Attackers
July 21, 2015
Up to 30 percent of their firms' security incidents this year should have been detected by perimeter security measures -- but weren't -- said 55 percent of respondents to a SANS Institute survey. The truth is that today's attackers have become skilled at bypassing conventional defenses, which no longer can be counted on to protect enterprise networks on their own.
DoJ: Firms Should Hire Cyber-Savvy Lawyers
July 20, 2015
Hardly a day goes by without a headline about a cyberintrusion. No entity is immune -- international retailers, airlines, hotels, mom and pop stores, cloud providers -- even the U.S. government. However, it seems that few businesses contemplate how important it is for their attorney to know and understand cybersecurity, as well as know what to do when a cyberintrusion occurs.
The Emperor Is Naked and We're All Idiots
July 20, 2015
An old fable keeps running through my mind about the scam artist who convinced an emperor that he had created clothing only smart people could see. Everyone says they see the clothing because they don't want to look stupid. Walking around in clothing stupid people can't see doesn't sound enticing anyway, but lately it has seemed clear to me that the folks reporting the news think we are idiots.
Gadget Ogling: An Amped-Up Smartphone, a Giant USB Charger and a Gun Detector
July 18, 2015
Marshall, best known for its guitar amplifiers and headphones, is moving into the smartphone market. Its first device, London, has dual front-facing speakers and a pair of audio outputs, making it easy to share what you're listening to with a friend who's also wearing headphones, assuming you're in a setting where you don't have the option of playing the audio over speakers.
Comcast Needs to Do More Than Stream
July 16, 2015
Comcast -- and in fact, the entire cable television industry -- is going through a time of incredible change. Cable companies used to grow year after year because there was no competition. However, today they are losing market share, so to help plug the hole, Comcast just introduced Stream, a new subscription streaming service. It offers Xfinity customers more choices for content consumption.
Meaningful Work and CRM
July 16, 2015
Having meaningful work is one of the biggest challenges for many people at the bottom of the employment ladder. In Outliers: The Story of Success, Malcolm Gladwell documented the multigenerational effect. The children of people who had meaningful work turned out to be more successful and advanced further in their careers than children of people stuck in less-rewarding occupations.
Social Networks Funneling More News
July 15, 2015
News consumption on Facebook and Twitter has increased significantly in the last two years, according to a report from the Pew Research Center and the Knight Foundation. Sixty-three percent of Twitter and Facebook members surveyed said they got news from those social networks. For Twitter, that's an 11 point increase from 2013, when 52 percent of its members said they got news there.
Flash Furor Grows Despite Adobe's Latest Fix
July 15, 2015
Three new vulnerabilities in Adobe Flash Player have been reported over the past two weeks, triggering a storm of protest and leading Mozilla and Google to ban the plug-in from their Firefox and Chrome browsers. "It is time for Adobe to announce the end-of-life date for Flash and to ask the browsers to set killbits on the same day," Facebook CSO Alex Stamos tweeted Sunday.
DoD Sets Ambitious Cloud Goals
July 15, 2015
The U.S. Defense Department, often cited as a bit sluggish in taking advantage of the benefits of cloud computing, appears now to be emerging as a government leader in adopting the technology. In the short run, DoD has far outpaced other federal agencies in setting up cloud contracts. During fiscal 2015 Q1, the value of all federal contracts for cloud projects amounted to $668 million.
Apple Scarfs Up Nearly All the Smartphone Profits
July 14, 2015
While Android smartphones have captured nearly 80 percent of the worldwide market, Apple has an overwhelming lead where it counts most: profits. Ninety-two percent of worldwide profits from smartphones go to Apple, according to Cannacord Genuity. Samsung is a distant second with 15 percent. Since Apple started peddling smartphones eight years ago, its profit picture has brightened continuously.
Waiting for the Internet of Things
July 14, 2015
Despite all the attention being given to the extraordinary opportunities promised by the Internet of Things, many software and technology vendors are still waiting for demand to match the predictions. Security concerns are the most common inhibitor to IoT initiatives, industry surveys suggest, but a number of other factors likely are getting in the way of IoT deployments as well.
Nintendo CEO Satoru Iwata Leaves Legacy of Charm
July 14, 2015
After more than a decade of shaping fan-forward Nintendo philosophies, President Satoru Iwata died Saturday at 55. Iwata had been struggling with cancer for about a year. The one-time programmer and long-time video game enthusiast worked his way through the Nintendo ranks. He succeeded Hiroshi Yamauchi in 2002, becoming the first Nintendo president who wasn't a member of the Yamauchi family.
Wrangling Big Data: When in Doubt, Think Like a Customer
July 13, 2015
As businesses gain new insights about the power of data, they're discovering new sales and marketing tactics that go far beyond what previously was possible. It's not just big data and a technology-driven revolution -- it's also a shift in attitudes about data's place in sales, its role as a guide or reality check, and its ability to fuel new processes that drive greater sales performance.
Haters Force Leadership Change at Reddit
July 13, 2015
The haters have won at Reddit, forcing the ouster of interim CEO Ellen Pao and her replacement by cofounder Steve Huffman. Board member Sam Altman, who led a $50 million investment round in the firm, on Saturday announced Pao's resignation and Huffman's appointment, lashing out at the campaign against Pao. It was "sickening" to see some of the things Redditors wrote about Pao, he said.
Walmart to Crash Amazon's Prime Day Party
July 13, 2015
Walmart on Monday announced it will offer an online sale to rival Amazon's Prime Day this Wednesday. The Walmart.com sale will be open to all customers, emphasized CEO Fernando Madeira, unlike Amazon's Prime Day, which is open only to members of Amazon's Prime program, which currently costs $99 per year. Asking customers to pay money to take part in a sale doesn't add up, Madeira said.
Tech Tools to Make Your Next Move Less Painful
July 13, 2015
My wife and I just completed a move from California to Oregon, and it was far less painful than it could have been, thanks to technology. It used to be incredibly painful to move. While a lot of the pain is still there, technology has advanced a lot since we last moved -- about 18 years ago -- and at least some parts of the process now are far easier.
Gadget Ogling: Unobtrusive Audio, Connected Flora, and a Water Jet Cleaner
July 11, 2015
Dot is billing itself as the world's smallest Bluetooth headset. That might be mere marketing claptrap, but there's no doubt it's an impressive piece of kit. It runs for six hours of playback and nine hours of call time before it needs to recharge, and it has an 80-hour standby time. When Dot does need more power, you can simply plug it into the protective case.
Sprint Gets Up Close and Personal With Direct 2 You
July 9, 2015
Sprint's Direct 2 You program seems to be another home run in its recovery-and-expansion effort. It follows the success of Sprint's Cut Your Bill in Half plan over the last few months. Direct 2 You started out in Kansas City, Miami and Chicago. It is now in 28 cities and expanding rapidly. Sprint just announced its expansion into New York, Los Angeles, San Francisco and Denver.
NYSE, United Shutdowns Spark Cyberattack Rumors
July 9, 2015
The New York Stock Exchange on Tuesday halted all transactions for three hours, due to what it maintained was a technical glitch. Trading continued on the other exchanges belonging to its owner, holding company Intercontinental Exchange. "The markets did not plummet with the shutdown," said Jim Wright, chief investment officer at Harvest Financial Partners.
Bridging the Front and Back Offices
July 9, 2015
I've written many times about how conventional, premises-based ERP seems to be evaporating. Configuration, pricing and quoting are business processes that illustrate the point. First, let's all agree that enterprise resource planning isn't going extinct as it evaporates -- it's too valuable -- but it is getting a haircut. Many of the functions leaving ERP are condensing back into the front office.
Apple Watch Sales Sink
July 8, 2015
After a glorious first week of sales following its introduction in April, sales have slid rapidly for the Apple Watch, according to Slice Intelligence. Sales have plummeted to fewer than 20,000 units a day, down from an average of 200,000 a day during its launch week, when it sold 1.5 million units, reported Slice, which measures online purchasing activity through an app used by consumers.
The Feds' Slow March to the Cloud
July 8, 2015
Where is the U.S. government going with the cloud? With annual federal spending on the technology now well over $2 billion, it appears that cabinet departments and a host of other federal agencies "get it" in terms of appreciating cloud benefits. Yet many view the same spending pattern as evidence that the pace of cloud development at the federal level is far too slow.
Raging Redditors Roar for Pao's Resignation
July 7, 2015
More than 208,000 people have signed a Change.org petition calling on Reddit interim CEO Ellen Pao to step down. Many Redditers fear Pao will run Reddit into the ground, the petition claims, noting that alternative sites have sprung up in recent months and received vast amounts of traffic. The immediate cause of the unrest was last week's dismissal of Victoria Taylor, Reddit's director of talent.
Customer Experience Is Everyone's Department
July 6, 2015
Customer experience is more than the act of trading money for a product or a service. It's the experience leading up to that, and the experience customers have with what they've purchased, all the way until they stop using it. Why is it, then, that the concept of "customer experience" seems to exist primarily in the marketing department? Marketing is but a small part of what makes an experience.

See More Articles in Trends Section >>
Facebook Twitter LinkedIn Google+ RSS
Is Microsoft starting to get cool again?
Yes - thanks to Satya Nadella's vision.
Yes - but only in certain areas, like AI and VR.
Maybe - it doesn't seem as stodgy as before.
No - it never was.