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Is Open Source an Open Invitation to Hack Webmail Encryption?
August 21, 2014
In a move influenced by Edward Snowden's revelations about the NSA's email snooping, Yahoo and Google last week announced that they were cooperating on end-to-end encrypting their webmail products. While the open source approach has proven its value over and over again, the idea of opening up the code for security features to anyone with eyeballs still creates anxiety in some circles.
Netflix Ponies Up for Better TWC Net Connection
August 21, 2014
Netflix on Tuesday announced that it has signed an interconnection agreement with Time Warner Cable, marking the fourth such deal the content provider has signed with a major Internet service provider. Netflix in recent months has signed similar agreements with Comcast, Verizon and AT&T. News of the agreement has raised fresh concerns about the future of Net neutrality.
Sprint's Moment of Truth
August 21, 2014
The good news for Sprint is the stars seem to be lining up for a recovery. Change is occurring throughout the entire wireless industry. Every player -- including AT&T Mobility, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular and C Spire Wireless -- is changing. We will start to see lots of new services, pricing, competition and marketing going forward.
Moving the Sales Needle
August 20, 2014
Apttus and Adobe Echosign earlier this year conducted a survey of more than 100 Fortune 1000 sales leaders, focusing on perennial blind spots for sales managers. Among their just-released findings: One in four companies don't have sufficient KPI insights for average pipeline multiple, deal size, quote-to-cash cycle time and win rate; and four out of 10 take three days or more to generate a quote.
Ballmer Leaves Microsoft for Hoop Dream
August 20, 2014
Steve Ballmer on Tuesday severed the last of his official ties with Microsoft -- he resigned from the board of directors. Ballmer gave up his CEO role in February. Ballmer's other duties have become too pressing for him to focus on Microsoft, he wrote in a letter to CEO Satya Nadella. "I think it would be impractical for me to continue to serve, and it is best for me to move off," he said.
Banks Bemoan Feds' Plan to Publish Complaining Consumers' Stories
August 20, 2014
The banking industry is up in arms over the United States Consumer Financial Protection Bureau's plan to publish consumer complaint narratives about financial institutions on the Web. Consumers would have to opt in to have their complaints published. The CFPB would strip out all personally identifiable information. The idea is to expand the existing database to include the customer's narrative.
Google May Start Grooming Little Googlers
August 19, 2014
Google may soon allow kids under 13 to have their own personal accounts on services such as YouTube and Gmail. Under the new system, parents would be able to set up accounts for their children, control their use of those accounts, and regulate the information collected about them. "You could say that Google is just recognizing reality," said the Local Search Association's Greg Sterling.
Mobile App Attacks: No Malware, No Problem
August 19, 2014
Traditional attack methods, like those used with the recent mobile online banking Trojan Svpeng, involve the installation of malware on the device to steal information and commit fraud. However, new techniques are emerging that would enable an attacker to compromise a device and steal private information from the owner -- for example, the typical copycat app on a third-party app store.
Why You Should Still Care About Moore's Law
August 19, 2014
Ironically, the greater IT accomplishments become, the harder they are to see. Consider Intel's latest achievement: the new Broadwell architecture that shrank microprocessor manufacturing from the previous generation 22nm Haswell process to 14nm. Since a nanometer is a millionth of a millimeter, you'd be hard pressed to tell the difference without an electron microscope.
Twitter Experiment Elicits Howls of Disapproval
August 18, 2014
Twitter's latest tinkering with its members' timelines appears to be ticking off more than a few tweeters. The experiment opens timelines to tweets members' followers have tagged as favorites, as well as to some popular tweets gleaned from their followers' timelines. "Changing the rules of engagement for users without notice is very Facebookian of you Twitter," tweeted Peter Singer.
Trade Agreements Push US IT Export Gains
August 18, 2014
The perception that the United States lags behind other countries, especially Asian nations, in exporting information technology deserves another look, according to a recent market report. The U.S. actually recorded a $5 billion trade surplus in IT in 2011, partly as the result of international trade agreements, according to the TechAmerica Foundation.
Why Tesla Is the Best Car Company in the World
August 18, 2014
As an analyst in a market of experts, I'm known as a generalist, but if I have an area of particular focus, it is how to make customers love you. In the car space, there are two emerging vendors on the world stage: India's Tata, which now owns brands like Jaguar and Land Rover; and Tesla, the dominant provider of electric cars. Both companies are trying to make a dent in the world.
The New Golden Age of TV
August 15, 2014
Over the top, or OTT, video-streaming service Netflix has been doing something right. Netflix snagged 15 prime-time Emmy nominations for its original series, including best drama for House of Cards and best comedy for Orange Is the New Black. The company launched in 1997 as a DVD-by-mail service and successfully transitioned into becoming the leading online video service.
5 Big Data Marketing Myths
August 15, 2014
Big Data's legend has reached mythical proportions. Increasingly, it is described as a powerful solution that could resolve some of the world's most complex challenges, from terrorist strikes to curing cancer. It is still early days for Big Data implementation, however. Every industry and category is still working through how to best harness it. This is especially true in the advertising world.
The Many Faces of Multivariate Testing
August 14, 2014
When Facebook and OKCupid recently admitted they had been tinkering with headlines and content to see how users reacted, many consumers were outraged -- but the business community just shrugged. What the companies were doing was simply a form of multivariate testing -- albeit in the case of OKCupid, it was particularly aggressive. The practice itself has been around for years.
Apple Lays Down Law on Toxic Chemical Use
August 14, 2014
Apple on Thursday reiterated its commitment to safe working conditions in its supply chain, and announced stricter rules for the use of benzene and n-hexane, two toxic chemicals. It also published its Regulated Substances Specification, pointing out that it sets occupational exposure limits for the two toxic chemicals that follow standards bodies' recommendations.
Freedom Act Leaves IT Sector at Risk for Spy Program Costs
August 14, 2014
A recent U.S. Senate proposal to curb the impact of electronic surveillance conducted by the NSA could enhance privacy for citizens and benefit businesses as well. However, major information technology companies that help the government collect telecom and Internet data still will be vulnerable to the substantial costs of working with the NSA, even if the proposed bill becomes law.
Snowden Blows NSA's MonsterMind
August 13, 2014
The NSA is working on a new program codenamed "MonsterMind" that will automate the monitoring of traffic patterns on the Internet to look for attacks, whistleblower Edward Snowden revealed. When it detects an attack, MonsterMind will automatically block it from entering the U.S. cyberinfrastructure. It also will automatically fire back at the server from which the attack was launched.
Smartphone Kill Switch Law Reaches California Governor's Desk
August 12, 2014
California is poised to enact a consumer-friendly law requiring smartphone manufacturers to install "kill switches" -- that is, antitheft technology that would be activated by the carrier when a consumer alerts it that a device has been stolen or lost. The technology not only wipes the device of personal data but also renders it inoperable. The state legislature passed the bill on Monday.
What's Next for Sprint?
August 12, 2014
There's a New Sprint in town. Last week the earth shook twice in Kansas City -- once when Sprint decided not to end its pursuit of T-Mobile, and then again when it replaced CEO Dan Hesse with Marcelo Claure. What can we expect next? First, Sprint is going to be a very different kind of company going forward. New CEO Marcelo Claure and Softbank CEO Masayoshi Son will take Sprint on a new path.
Amazon Gives Disney a Swift Kick in the Shins
August 11, 2014
Amazon, which has for some time been locked in a battle with publishing giant Hachette over the pricing of e-books, has broadened the battlefield to take on Disney. It has stopped taking preorders of Disney DVD and Blu-ray discs. Amazon earlier this year stopped taking preorders for Hachette books. It also lengthened delivery times and reduced discounts for books published by Hachette.
Intel's Broadwell: What Happens When the MacBook Air Is Thinner Than the iPad Air?
August 11, 2014
Intel on Monday introduced its Broadwell processor platform to the world, and it is an impressive piece of technology. Stepping outside of its normal two-step process of first releasing the processor and then updating the platform, Intel is doing both this cycle, and the end result is a massive step forward in terms of size and power efficiency Intel is stepping solidly into ARM turf.

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