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Facebook May Be Mapping Out a Location-Tracking App
February 06, 2013
Facebook, which already has a long history of skirmishes with privacy advocates, may be heading toward another fight following reports that the company is working on a mobile location-tracking app. The app would reportedly run in the background even when other apps are running on a smartphone.
Foxconn Pledges to Give Workers Greater Say
February 06, 2013
Foxconn, the Chinese manufacturing firm that assembles Apple's iPhone, said it is implementing labor reforms in an attempt to address allegations of harsh working conditions and low wages. The Taiwan-based company, which assembles products for several major technology companies, has faced scrutiny from fair labor advocacy groups in the past.
Immigration Reform Could Open the Door for IT Talent
February 06, 2013
The new Congress is now tackling a flurry of general proposals for comprehensive immigration reform, but only one specific, narrowly focused piece of legislation has already been introduced in the Senate: a plan to vastly increase the number of non-citizens who can pursue jobs and education in the U.S. technology sector.
Rethinking the Service Paradigm
February 06, 2013
I just got off a phone briefing with Freshdesk, an Indian company with a subscription customer service and support system that it refers to as a "help desk." Freshdesk's got most of the bells and whistles you might expect to find in a solution like that, and it has gamified the business processes as well. That's what inspired this column.
Secret Review Gives Obama License to Cyberkill
February 05, 2013
President Obama can order a preemptive strike if there's credible evidence of a pending major cyberattack from abroad, a secret legal review reportedly has found. New policies will dictate how intelligence agencies can monitor remote computer networks elsewhere for signs of potential attacks on the U.S.
Linux Netbooks: Hiding in Plain Sight
February 05, 2013
You just think that's a Chromebook beckoning you with an open source OS, easier upgradeability and fast connections to the cloud. All those qualities could make it a Linux netbook in disguise -- or at least what the netbooks of a few years ago promised before they all started selling preloaded with Windows. The key? More manufacturers buying into the flexibility of the Linux kernel in the Chrome OS.
Alicia Keys: The Next Steve Jobs?
February 04, 2013
What folks who haven't read any of the early Steve Jobs biographies don't know is that Steve Jobs -- at least, the way he was seen in public -- wasn't any more real than Ronald McDonald. He was a creation of Apple's advertising agency that successfully reformed Steve into the near-superhuman person we saw on stage.
Online Gambling: The WTO Loads Antigua's Slingshot
February 02, 2013
Earlier this week, the World Trade Organization ruled that the nation of Antigua will be allowed to turn a blind eye to United States intellectual property rights. Put more technically, Antigua now has the right to suspend its obligations to American copyright, trademark and patent holders. The ruling stems from a decade-old U.S. decision to prohibit remote gaming.
Cloud Atlas: Defining and Categorizing the Personal Cloud
February 02, 2013
The definition and makeup of the "personal cloud" are areas of intense debate. A variety of companies with a stake in cloud-based engagement have very different perspectives on what is and is not included as part of a consumer's personal cloud. "The cloud" broadly refers to the content, services, and features that users can access remotely on the Internet or via some other network.
CEA Bashes CBS as It Shows Cnet the Door
February 01, 2013
The Consumer Electronics Association had its say Thursday in a simmering controversy related to its Best of CES awards and announced it was dropping Cnet as its partner. The CEA also gave Dish Network's Hopper with Sling DVR its Best of Show prize. Cnet editors originally selected the Hopper for the top honor before its corporate parent, CBS, brought pressure to bear.
New York Times Exposes Chinese Hackathon
January 31, 2013
The New York Times reported on Thursday that it was the victim of a four-month cyberattack that originated in China. The intrusions may have been part of a shift by Chinese hackers to apply the same sophisticated infiltration techniques on foreign media that have been used in recent years to steal data from international corporations.
Why Apple Is Losing Its Shine
January 31, 2013
Almost a year and a half ago, I asked a simple question: Will Apple Still Be Apple Without Steve Jobs? At the time, the answer seemed to be a simple "no." Over the next couple of years, Apple would become just another competitor, I predicted -- and unfortunately, that's exactly what is now happening.
Context: Customer Data's Secret Sauce
January 31, 2013
I had a call today from someone at a company that made a technology that helped inside sales people target the exact right prospects from a list of leads. She said she was using this technology to make the call, and assured me that this technology could make a big difference to the inside sales organization in my company.
There's More Behind Apple's Blithe iPad Release Than Meets the Eye
January 31, 2013
Apple's corporate communications department is an oxymoron -- it barely communicates at all, at least through traditional methods like press releases. If you consider the high-profile nature of Apple, the number of products, the competition, as well as the sheer size of the company, it's odd that it puts out just a handful of press releases a year.
DoJ Tosses Monkey Wrench Into Sprint-Softbank Merger Plans
January 30, 2013
Citing national security concerns, the Justice Department on Tuesday asked the FCC to put the brakes on the pending Sprint-Softbank merger. The DoJ, FBI and DHS are reviewing the buy for national security, law enforcement and public safety concerns, according to a letter Justice sent to the FCC.
Wall St. Leaves Money on Table for Subscription Companies
January 30, 2013
Look, we know the old truism that if you don't have customers and profits you don't have a business, you have a hobby. But could we please get a little balance on the profit idea? Emerging companies typically don't declare profits because they use excess cash to fuel growth. Anything left over is plowed back into the business.
Fruit of Twitter's Vine Could Be Rotten for Business
January 29, 2013
This week's revelation that a pornographic video briefly made the "Editors Picks" recommendations for the new Twitter app Vine is raising questions about whether the ultra-short form video-clip sharing app is at risk for more such content -- and whether this could scare users away from the service. The app, now available for iOS devices, was recently purchased by Twitter.
Google, the EU and Competition: Speaking Different Languages
January 29, 2013
Back in December, European regulators warned Google that they expected concrete proposals to allay antitrust concerns by January. Well, January is almost over, and it sounds like regulators are still convinced that Google is abusing its search engine dominance. The European Commission is also investigating Google's attempts to seek and enforce injunctions against certain Apple and Microsoft products.
Graph Search: Cultivating Big Data in Facebook's Walled Garden
January 29, 2013
Facebook's recently announced beta of its new Graph Search resulted in the sorts of stories and headlines one has come to expect from a company whose every move is subject to media dissection. Some were skeptical about the value of the feature, especially its built-in restrictions: leveraging Facebook content alone and excluding well-established search entities like Google and Bing.
Brace Yourself for the Post-PC Threat Era
January 28, 2013
It was inevitable. As computing has evolved, so has its nemesis: malware. "2012 is truly the year we entered the post-PC era as cybercriminals moved to embrace Android, social media platforms, and even Macs with their attacks," Trend Micro declared in its annual Security Roundup last week. A characteristic of the post-PC threat landscape is the accelerated growth of malware.

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