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Pew Study Finds Facebook Power Concentrated in Relatively Few Friends
February 03, 2012
An in-depth look at Facebook user behavior reveals some interesting trends among this more than 800- million constituency: One, Facebook users tend to receive more from the Facebook friends than they give out; two, there is a solid core of users that are very active on the site.
Super Bowl Advertisers Pile On With Multimedia Blitz
February 01, 2012
Superbowl Sunday, the biggest, flashiest U.S. sports event of the year, is also the country's biggest advertising event of the year, carrying some of the cleverest ads on TV. This year, Superbowl Sunday may also mark a watershed in advertising, with advertisers reaching out beyond TV to go into digital media in a big way.

Vendor Videos With a Spark of Personality
February 01, 2012
I take briefings from all sorts of vendors every day, from established companies with a new release to emerging companies with what they hope will be The Next Great Idea that the market will seize on. I am always happy to give my opinion and advice, and sometimes it's even taken. But I am usually reticent to write about most of them simply because it's not my job to provide free advertising.
Can Anything Stop EMC?
January 31, 2012
A bit over a year ago, the conventional wisdom related to enterprise IT vendors was fairly straightforward: Sheer size and depth of expertise gave end-to-end systems vendors unlimited access to the high ground. As markets recovered from the 2008 recession, enterprise customers would naturally stick with or gravitate toward large established players that could fulfill their every need.
The Cloud Will Transform Every Company in Every Sector
January 26, 2012
We've been hearing a lot about the cloud, but what is it exactly? Going forward, I will be writing about different companies and ideas and the cloud, but here I'll focus on this new area and how it will transform every company in every industry over the next several years. We are starting to see companies like Apple, Amazon and Barnes & Noble enter this cloud-space.
Good on You
January 25, 2012
My Aussie friends have an interesting saying that seems part compliment and part benediction: "Good on you." They pronounce it with an accent on the second word so that the phrase becomes a single word in the mouth, more like "goo-don you." At any rate, good on you.

Tablets and E-Readers See Hot and Heavy Holiday Sales
January 23, 2012
More than a quarter of U.S. adults now own either a tablet or an e-reader. Sales of these relatively new devices boomed over the holiday season, according to a study from Pew Research Center released on Monday. In mid-December, 10 percent of the U.S. population owned a tablet. By early January, the number had nearly doubled to 19 percent, according to the research.
Exciting Road Ahead for Automotive Tech
January 19, 2012
One look around last week's Consumer Electronics Show was all it took to see the automotive industry is really getting in-sync with the consumer electronics and wireless worlds. There is enormous opportunity, but there is also quite a bit of risk. Will these two industries work well together? Who and what will lead?

Apple Nips at Android's Tail
January 18, 2012
Apple came close to matching Android's smartphone market share during the fourth quarter of 2011, according to a Nielsen report released Wednesday. The debut of Apple's iPhone 4S in the fall had a major impact on the proportion of smartphones sold in the quarter. Demand for iPhones increased nearly 20 percent in December compared to three months earlier, Nielsen found.
Customer Experience Problems: More Diagnoses Than Prescriptions
January 18, 2012
Customer experience is leading off the year as an idea that we need to pay more attention to. In the last week, two important publications have surfaced that highlight this importance. SAP gurus Reza Soudagar, Vinay Iyer and Volker Hildebrand collaborated on a new book, The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers.

The Shrewd Madness of Crisis Leadership
January 17, 2012
There is an interesting discussion brewing about the nature of Silicon Valley companies. Are they "tech" companies, as Zuora CEO Tien Tzuo asserts, or are they "... companies in other industries that happen to make heavy use of technology," as CBS Money Watch blogger Erik Sherman says? The gentlemanly disagreement started over the appointment of PayPal President Scott Thompson as the next CEO of Yahoo.
The Surprisingly Juicy Desktop Linux Market Share Report
January 16, 2012
There's no doubt the Linux world has seen its share of good news over the past year or so, but every once in a while a tidbit comes along that calls for a little extra fanfare. Case in point: Recent data from research firm Net Applications suggests that desktop Linux's market share has jumped considerably over the past few months.

Riding the Tumultuous Retail Waves
January 12, 2012
The retail space is changing. Twenty years ago we used to shop and buy in person at retail stores. Ten years ago, the Internet started a change Wave. We could buy online but were not ready yet. So we shopped online, but we still bought in person at stores. Now we have reversed this trend completely. Today we shop in retail stores to see and touch, but we buy online because prices are lower.
New Challenges in Store for Customer-Facing Gov Websites
January 11, 2012
Just how much information about the U.S. government is available on the Internet is anybody's guess. But U.S. citizens should be comfortable knowing that if they are persistent enough, they should find much of what they are looking for regarding the federal government online -- whether it's tax information from the Internal Revenue Service, benefits data from the Social Security Administration, or some obscure economic table.

Open Source: Not Just for Tech Anymore
January 10, 2012
Amid the many predictions for 2012 regarding Linux and open source software, including my own forecast of Linux domination, there is a larger, wider embrace of open source software taking place not only in the technology and other industries, not only in North America, Europe, Australia, Asia and South America -- but all over the globe in new corners and facets of our society.
The New Cyber Savannah
January 10, 2012
Peter C. Whybrow, M.D., is a neuropsychiatrist and director of the Semel Institute for Neuorscience and Human Behavior at UCLA, or at least he was when he published American Mania: When More Is Not Enough in 2005. In the book he quotes numerous economic thinkers and writers from the last 300 years, including Adam Smith and Alexis de Tocqueville, as he analyzes how we behave in modern business.

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