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CR's Cellphone Service Rankings May Help Businesses More Than Consumers December 03, 2012 
It's that time of year again: Consumer Reports has published its annual list of best cellphone carriers. Verizon is at the top, having received the most favorable scores for voice and data service quality. It also scored well for staff knowledge and resolution of issues. Sprint, T-Mobile, and AT&T each got middle to low marks, especially in the voice and text service quality categories.
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Europe Joins Free Internet Chorus November 30, 2012 
The European Union announced on Friday that it would oppose attempts to increase regulation of the Internet at a United Nations conference that will take place next week in Dubai. This move comes as some countries have called for tighter rules on Web service providers and phone operators. The International Telecommunication Union, an agency within the United Nations, is hosting the event.
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Shore Up Before the Next Disaster Strikes November 29, 2012 
From time to time, we receive stark reminders of just how delicate our IT systems really are. Disaster preparation has risen to the top of the to-do list at many companies, thanks to the wrath of Hurricane Sandy several weeks ago. How can we maximize our chances of keeping communications open and data safe? I will present two relatively new ideas you should consider.
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AT&T to Plow More Billions Into Spectrum Hunt November 07, 2012 
AT&T on Wednesday announced that it will boost capital spending by as much as 16 percent to $22 billion a year for the next three years to upgrade its wireless and wireline networks. The increase is necessary to compete with Verizon Communications, which is currently upgrading its own network.
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Sprint Customers Flee to Speedier Networks October 26, 2012 
With recent news of Softbank's proposed $20.1 billion investment hovering in the background, Sprint Nextel has reported less-than-pretty earnings for the third quarter 2012. The carrier posted a net loss of $767 million, compared with a net loss of $301 million in the third quarter of 2011. It also lost about 459,000 contract customers for the quarter.
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Isis Tiptoes Into Chilly Mobile Payments Water October 22, 2012 
Isis, a joint venture of AT&T, T-Mobile and Verizon, has debuted its long-awaited mobile wallet initiative in Austin and Salt Lake City. It joins a number of other initiatives -- Square and Google Wallet, to cite just two examples -- competing in the nascent mobile payments industry. Whether Isis will gain more traction than they have, however, remains to be seen.
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IBM Taps Middleman to Reach Mid-Market September 27, 2012 
IBM launched a major initiative on Wednesday with the goal of targeting middle-market companies via their managed service providers. Increasingly, middle market companies are turning to companies that deliver technology solutions on a pay-as-you-go-model, said Mike McClurg, IBM's VP of global mid-market sales.
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The Future of Comcast is on the Line September 27, 2012 
Comcast has grown and changed so much over the last 15 years that many expect this wave to continue. It may, but for that to happen Comcast must realize the marketplace is changing and steer through the upcoming rapids. Can it do that? Back in the 1990s, Comcast was a small cable television company. Back then, its competition was limited.
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Why Cablevision Is Tweaking Its Own Nose September 13, 2012 
Cablevision recently invested in upgrading its cable television network to improve the quality of service. Now it is launching a curious marketing and advertising campaign to let customers know about it. It wants to shine up its Optimum brand. Good idea, but the funny part is, it is poking fun at itself in the process. Why -- and will it work?
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Carrier Snapshots: Where They're At September 06, 2012 
Labor Day has come and gone, and now it's time for the big end-of-year season to begin. Expect lots of new product announcements, starting with the new Apple iPhone next week. It's all about what's new and what's coming next in wireless, telecom, television and technology. So here's a look at where several top companies stand on the growth Wave.
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DoJ Gives Verizon Spectrum Deal a Yes, But ... August 17, 2012 
The United States Department of Justice approved Verizon's $3.6 billion bid for additional spectrum, albeit with changes mandated by antitrust regulators to ensure the deal won't lead to diminished competition, lower-quality products or higher consumer costs.
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Google Fiber: Internet, TV Will Never Be the Same August 02, 2012 
Last week, Google started selling a very high-speed Internet and television service in Kansas City. This service stands a good chance of blowing customers' minds and changing expectations. The question is, will Google get into this business and compete with cable television and phone companies? Or is it doing this just to make a point? Only time will tell. Even Google doesn't know yet.
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Viacom, DirecTV Mend Fences - but at What Cost? July 20, 2012 
DirecTV subscribers will soon be able to get their MTV, as well as their daily fix of "The Daily Show" on Comedy Central, plus Nickelodeon and the 14 channels owned by Viacom, under a new agreement the two companies announced on Friday. While terms of the deal were not disclosed, it appears that Viacom will receive more than $600 million a year in programming fees from satellite operator DirecTV.
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Wireless Gains Offset Weak Broadband Sales for Verizon's Q2 July 20, 2012 
Verizon proved Wall Street right Thursday, just meeting expectations for its second fiscal quarter and bringing in a net income gain of 13 percent thanks to higher-than-expected wireless subscriptions. The wireless provider earned $1.83 billion, or 64 cents per share on the quarter, up from $1.61 billion, or 57 cents per share, from the same period a year ago.
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FCC Gives ISPs Gold Star for Keeping Speed Promises July 20, 2012 
More Internet service providers are delivering on the download speeds they advertise, according to the United States Federal Communications Commission. In a report released on Thursday, the FCC stated that tests conducted in April showed that more ISPs delivered their promised speeds, compared to tests conducted in August.
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Shared Wireless Data Plans: AT&T vs. Verizon July 19, 2012 
AT&T Mobility just announced its shared wireless data plans on Wednesday. Verizon Wireless did the same thing a few weeks ago. Verizon has been taking a lot of heat on this topic, but not because it's a bad idea. It's actually a great idea. The problem is its approach, which I'll discuss. I think AT&T's plan will be welcomed in the marketplace.
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Microsoft, NBC Part Ways July 16, 2012 
The MS part of MSNBC.com has pulled out of the joint venture. This ends the partnership between Microsoft and NBC News, which is now owned by Comcast. In 2005, Microsoft sold its stake in the MSNBC cable channel to NBC, and it now will sell its 50 percent interest in the website for an undisclosed amount.
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AMC Taunts Dish With 'Breaking Bad' Freebie July 13, 2012 
AMC will stream the first episode in the upcoming fifth season of "Breaking Bad" for Dish customers at a site that greets visitors with the welcoming words, "Dish dropped AMC, so we're offering a special live stream of the premiere for Dish customers, right here." Viewers are invited to begin registering at the site on Friday afternoon in order to watch the episode on Sunday.
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DirecTV, Viacom Cross Swords, Customers Get Hurt July 12, 2012 
A months-long disagreement over the fees DirecTV should pay to Viacom for some of its most popular programming has turned into steely-eyed brinkmanship between the two companies -- and DirecTV's customers caught in the middle. Viacom proposed increasing the fees DirecTV pays for programming offered on Nickelodeon, MTV, and Comedy Central by 30 percent. DirecTV refused, and Viacom pulled the plug.
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Net Neutrality and the Naked Internet July 12, 2012 
Net neutrality boils down to the basic decision we need to make as a country. There are three different tracks we can take, and we have to choose one. One, broadband is just another service from the phone company or cable television company. They control everything, including which sites get the fastest speeds. Two, broadband is our way to access the Internet so every site gets the same fast speed.
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