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It's Time for Aereo to Soar April 04, 2013 
Aereo streams television over the Internet for a fee -- so far only in the New York City region. Its expected rapid rollout has not happened over the past year. Why?
One reason is that Aereo was being sued by various broadcasters. However, the decision handed down this week from the Second Circuit Court of Appeals looks good for Aereo.
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FCC Chair Genachowski Calls It Quits March 22, 2013 
Julius Genachowski said Friday that he is stepping down as chairman of the Federal Communications Commission, a post he has held since 2009. During his tenure, Genachowski faced a number of important issues, including media consolidation, cable and telecom industry competition and cooperation -- and, most notably, a sharp debate over broadband spectrum.
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FCC Buckles on Cybersecurity March 20, 2013 
Internet service providers are resisting the Federal Communications Commission's recommendations for implementing security best practices, the agency has reported. The ISP members of the Communications, Security, Reliability and Interoperability Council (CSRIC) say they believe additional evaluation is required to determine whether those best practices should apply to their industry.
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FCC Twists Robocallers' Arms March 19, 2013 
The FCC last week issued citations to two service providers for delivering unauthorized robocalls to millions of wireless phones. The companies that received the citations are the Dialing Services and Richard Gilmore's Democratic Dialing. The calls were made on behalf of an assortment of clients including businesses, nonprofits and political groups.
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National Security Letters' Constitutionality Likely a Matter for the Supreme Court March 18, 2013 
A U.S. District Court judge from the Ninth Circuit found that the government's controversial use of so-called National Security Letters violates the First Amendment and the concept of separation of powers. U.S. District Judge Susan Illston ordered the government to stop issuing the National Security Letters and to stop enforcing the gag order. Illston then stayed her order for 90 days so the government could petition the Ninth Circuit Court of Appeals.
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China's State-Run Anti-Apple Campaign Backfires March 18, 2013 
March 15 marks Consumer Rights Day in China. To honor the day, state-run CCTV runs a special program to out scams, malpractice and defective products. This year, CCTV set its crosshairs on Apple, declaring that the company downgraded post-sale customer service to Chinese consumers.
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Verizon May Pay Dearly for Full Control of Its Precious March 06, 2013 
Verizon wants complete control of its joint Verizon Wireless division with Vodafone, so it is reportedly considering a merger of the two companies or a buyout. Vodafone currently holds a 45 percent stake in the wireless venture, estimated to be worth about $115 billion. The two have discussed a merger as recently as December.
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Copyright Alert System: Six Strikes and You're Annoyed February 27, 2013 
The Center for Copyright Information is ready to start implementing the Copyright Alert System, it said Monday. Under the system, content partners, such as music and movie producers, will alert participating ISPs of alleged P2P copyright infringement by their customers. The ISPs will then forward those copyright alerts to the supposed offenders.
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AT&T's Take on Shifting Cloud Challenges and Opportunities February 25, 2013 
Migrating to the cloud is all the rage, but companies large and small are finding that they need to move a wider variety of their daily operations to network-delivered services -- if they are available, and within their budgets. One of the world's largest service providers, global telecommunications giant AT&T, has created advanced cloud services for its business customers.
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Holistic Tech Support in a DIY World February 23, 2013 
The evolving technological needs of consumers have prompted changes not only in tech support services, but also in the business strategies of technical support providers. Those providers need to adjust their business models in order to effectively meet consumers' needs and remain relevant. At first glance, many recent innovations would seem to eliminate the need for tech support.
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Elevating Customer Service to the Next Level February 21, 2013 
Do you dread calling a company to get customer support? Most of us do. We are on hold forever and the problem drags on way too long, leaving brand loyalty damaged.
Some companies are solving that problem by partnering with Support.com -- building customer loyalty, developing a competitive advantage, and turning a profit at the same time.
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DoJ Tosses Monkey Wrench Into Sprint-Softbank Merger Plans January 30, 2013 
Citing national security concerns, the Justice Department on Tuesday asked the FCC to put the brakes on the pending Sprint-Softbank merger. The DoJ, FBI and DHS are reviewing the buy for national security, law enforcement and public safety concerns, according to a letter Justice sent to the FCC.
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TV Industry Disruption: Aereo's Threat and Promise January 24, 2013
So, what is Aereo all about? Well, it's a brand new idea, a Web TV service. The days of the $200 TV bill are numbered, said the CEO of Aereo in a recent interview.
This sounds like a good idea, right? Well, the cable television model is old and broken, and the need for lower-cost alternatives is growing.
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AT&T Wheels and Deals to Fend Off Spectrum Squeeze January 22, 2013 
AT&T has reached an agreement with Atlantic Tele-Network to buy its wireless assets for $780 million. The deal will add approximately 585,000 subscribers -- mainly in Georgia, Idaho, Illinois, North Carolina, Ohio and South Carolina -- to AT&T's user ranks. Perhaps more importantly, AT&T's acquisition of the Alltel brand will bring in spectrum complementary to AT&T's network.
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AT&T Makes Video-Streaming Splash January 07, 2013 
AT&T has announced a new service to compete with such video-on-demand offerings as Netflix, Hulu and Amazon Prime. The service is aimed at its U-verse customers, offering unlimited access to AT&T's library of some 1,500 movies from a TV, computer or wireless device. It will cost $5 a month, a price that is competitive with, if not undercutting, its rivals.
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iPhone, Android or Something Completely Different? December 20, 2012 
Two questions: 1) Which is the best smartphone for you -- an Apple iPhone or one running Google's Android operating system? 2) Which carrier is best for you? A word to the wise -- choose carefully. Once you start down either path, chances are you will stay on it. Why? Because these companies are building a new cloud world.
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Sprint Chases Clearwire Buyout Deal December 13, 2012 
Sprint Nextel has made a $2.1 billion offer for the shares of Clearwire that it doesn't already own, according to a regulatory filing. The news comes after rumors surfaced earlier this week that the company was in talks with Intel and Comcast to buy out their stakes. The offer, which works out to $2.90 per share, also comes with interim financing of $800 million for Clearwire, if it agrees to the deal.
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Dish Network Gets Down to Earth December 13, 2012 
The Federal Communications Commission approved a proposal from the Dish Network that would allow it to convert spectrum currently allocated for satellite service into airwaves that could support a land-based wireless network. Dish did not lay out specific plans for its next step with the spectrum, saying only that it would "consider its strategic options and the optimal approach" to putting it to use.
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C Spire Gets Into the Shared-Data Game December 06, 2012 
C Spire Wireless is joining AT&T Mobility and Verizon Wireless in offering a shared data plan for its wireless service. This lets customers bundle all of their mobile devices on one plan. In general, I like the idea, but shared data plans aren't for everyone. All of these plans are similar, but there are important differences. This is a new way of thinking about wireless data and many customers like it.
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The Skies Have It: Affordable Broadband Internet for All December 05, 2012 
The rural broadband delivery business is rapidly changing. When Dish Network's super-cheap broadband-via-satellite service, dishNET, went live in October, it prompted a satellite Internet price-war. dishNET download speeds reach 10 Mbps. Service starts at $39.99 a month for 10 GB of data at 5 Mbps if you bundle it with Dish Network's television service.
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