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Thursday - May 1, 2008
While demand generation professionals consistently turn to a wide variety of direct marketing software and e-mail marketing tools in search of sales leads, current research by Aberdeen points to a significant spend associated with a more human element: outsourced B2B teleservices, provided by a large array of vendors offering different models of phone-based support by outside agencies. In fact, organizations spend 33 percent of their overall lead generation budget on such services, and 44 percent of Best-in-Class end-users do so, according to data collected by Aberdeen. [More...]
Saturday - April 26, 2008
After two years working nights at a U.S. company's computer call center in Bangalore, India, Vasmi knew it was time to quit when his 6-year-old son brought home a school portrait he'd drawn of his father, asleep in bed. "He was asked to draw a picture of his Mom and Dad, and he drew me sleeping. That's the only way he ever saw me," remembers the 31-year-old. "He never saw me doing anything else." [More...]
Thursday - April 17, 2008
Benefiting from strong overseas sales and a weak U.S. dollar, IBM posted strong quarterly results and raised its guidance, adding to what's becoming a winning streak for technology stocks. On the heels of a strong report from fellow tech bellwether Intel, IBM beat expectations for its first quarter, with a 26 percent jump in profit. [More...]
Tuesday - April 15, 2008
Infosys Technologies' better-than-expected short-term business outlook glossed otherwise lackluster fourth-quarter results, which fell just short of market forecasts. "The market was expecting the worst, but the Nasdaq-listed company has performed well and results are almost in line with market expectations," R. Ravi, an analyst at Karvy Stock Broking, said. [More...]
Monday - March 31, 2008
Providing a shot in the arm to the tech sector amid mounting economic worries, Royal Dutch Shell said Monday it has doled out some $4 billion worth of contracts to outsource the management of its core information technology infrastructure. Shell signed the master service agreements as part of a push to improve its business operations performance as a way of maximizing profitability and efficiency, it said. [More...]
Saturday - March 29, 2008
Oracle, Microsoft and other tech companies, joined by business leaders in New York and Washington, are making a new push for an increase in visas for skilled workers. However, they conceded Thursday they face difficult odds in Congress. Applications for next Tuesday's H-1B visa lottery are likely to quickly exceed the 65,000 available slots. [More...]
Friday - March 21, 2008
When it comes to healthcare benefits, employers need to treat their employees as consumers. Similar to the way that a company markets its products and services to its customers, employers need to apply these same best practices to employee benefits administration. [More...]
Sunday - March 9, 2008
"Sure, there's such a company. I heard of something like this way back, even as far back as the bubble. This, after all, is precisely what the Internet is for." This is the thought that naturally comes to mind, when hearing about e-commerce startup StyleShake, which enables any visitor to the site to design their own clothes and order them online. [More...]
Friday - March 7, 2008
Japan's Pioneer said Friday it will stop making plasma panels amid intense competition and will instead outsource the production of plasma panels for its television sets. The Japanese maker of car navigation systems and audio equipment said it will start buying plasma panels from Matsushita Electric Industrial, the world's largest consumer electronics maker. [More...]
Thursday - February 28, 2008
Whenever a United States-based company sends jobs overseas or to Mexico, consumers can retaliate by boycotting that company's products or services. You can try hurting them in the wallet, though it rarely succeeds. Hershey CEO Rick Lenny gutted that company, closing the Oakdale, Calif., plant, among others, while sending jobs south of the border, where labor is cheaper. [More...]
Monday - February 25, 2008
There are approximately 20 million small businesses in the United States. Even for a large firm, finding the right person for any given job can be like finding a needle in a haystack. When you're a small business, finding reliable and affordable talent can be even more difficult. [More...]

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