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GE Blazes Trail to Industrial Internet
August 14, 2015
The Internet of Things market has been struggling to get untangled, despite the hype regarding unprecedented business opportunities. GE's latest initiative to capitalize on those IoT opportunities might be the catalyst many corporate executives have been waiting for to advance their own goals. GE has been in the vanguard of efforts to build a new, more scalable and secure Industrial Internet.
Will Google Win the Alphabet Game?
August 13, 2015
Google suddenly announced something much bigger. It is splitting itself into several different companies under one master brand called "Alphabet." Splitting up is what Google has needed to do for several years. The idea of creating a master brand makes enormous sense for a company like Google, which is an octopus with many arms. However, it is only right if it is done correctly.
Why Jon Stewart Failed
August 10, 2015
Like a lot of folks, I'm starting to go through withdrawals because The Daily Show with Jon Stewart dropped off the air last week. It is kind of amazing that it was how a massive number of us actually kept up on the news, given it wasn't a real news program. However, while the show was a commercial success, it appeared that wasn't its only goal.
Broken Windows and 12 Hours of Missing Time
August 9, 2015
The fact that Microsoft has posted a Web page for users to "Get help with Windows 10 upgrade and installation errors" probably is just the latest sign that the release of its new -- and highly anticipated -- operating system has some problems that need to be resolved. It appears things haven't been going as smoothly as the company would have liked since Windows 10 became generally available.
Gadget Ogling: Bacteria-Zapping Toasters, a Clicker for Cortana and Souped-Up Printers
August 8, 2015
In truth, the Nico Gerard Skyview Pinnacle is more an accessory than a gadget, but it's so repugnant and ridiculous that it's impossible not to include it this week. Someway, somehow, watchmaker Nico Gerard found it prudent to create a watch that can accommodate an Apple Watch on its band, mounted where the clasp is located. It starts at $9,300. The Pinnacle is colossally absurd.
The Transformational AT&T, DirecTV Merger
August 6, 2015
AT&T's acquisition of DirecTV is more than a merger -- it is a transformational event that could change the entire television space. It has the potential to create such intense competition that it very well could transform the entire television space -- meaning cable TV, satellite TV and IPTV -- and blend it with wireless. It means more choice and more innovation.
Bring On the New Apple TV - Streaming Service or Not
August 5, 2015
I've been waiting for a new Apple TV from Apple for years, and I've been disappointed each time a major Apple event came and went without one. Plus, I've been waiting for Apple to come along and disrupt the cable/satellite TV bundling status quo with some sort of a la carte streaming service, also to no avail. Now I don't think that second wish matters much at all.
Gamifying Sales Comp
August 5, 2015
Microsoft earlier this week announced that it has bought FantasySalesTeam, a sales gamification platform. The intent of the product is to boost sales productivity. The gaming part is designed after some aspects of fantasy sports leagues in which participants build a team from known professional athletes and try to beat other teams. The team aspect makes everyone more competitive.
The Cloud's Open Source Seeds Are Growing Strong
August 4, 2015
Open source seeded the cloud, 451 Research found five years ago -- and those seeds have grown. Open source now plays an even more prevalant and important role -- not only in cloud computing, but also in other, related areas, such as big data, DevOps and application containers. One can consider any layer of cloud computing -- Infrastructure as a Service, for example -- and see the impact.
Windows 10: Changing the Apple vs. Microsoft Dynamic
August 3, 2015
What I find most interesting about Windows 10 is that if Apple wanted to knock Microsoft off the desktop, then it -- not Microsoft -- should have released a product like this. When I say "like this," I mean one that could transform a smartphone into a PC. My reasoning is that Microsoft is relatively weak in smartphones, and Apple currently is kicking Google all over the market.
Gadget Ogling: Useful Smartwatches, Orbital Cameras, and an Un-Procrastinator
August 1, 2015
Dot is a smartwatch that may have life-changing implications. Rather than trying to convey information through tiny text on a small screen, Dot intends to provide visually impaired wearers with notifications through Braille. Four sets of the six dots that signify characters in the Braille system raise and lower as quickly as 100 times per second to denote four characters simultaneously.
Monitoring the Sales Metrics That Matter Most
July 30, 2015
I recently conducted a simple, one-question survey, using sales pros as my target audience. The question was idiotically simple: What is the most important metric for people in sales? In this era of big data, deep analysis and predictive analytics, you might have thought that some new, performance-based metric would have surfaced as the new secret weapon.
As Wireless Changes, So Must Marketing
July 30, 2015
We have just seen quarterly earnings reports from AT&T and Verizon, and they continue to grow at a healthy pace. Sprint and T-Mobile also have started to grow once again. However, the larger wireless marketplace is splitting into smaller segments. Understanding this is one of many keys to success for any wireless carrier going forward. The larger wireless marketplace is changing.
Salesforce's Lightning Announcement
July 29, 2015
Spreadsheets suffered a body blow on Tuesday, when Salesforce announced new platform functionality. Soon all spreadsheets will be good for is financial analysis. This sounds funny, because the spreadsheet for several decades has been the unofficial IT prototyping tool. Actually, it was the end-users' prototyping tool -- the default thing they used to capture data.
The Key to Apple Watch Success: Getting Enough Right the First Time
July 28, 2015
I still find wry joy in all the "Apple Watch Tanks" headlines from early July. There are some great gems, like "Apple Watch is a FLOP: Sales of the gadget have fallen by 90 percent since April, report claims" or "Analyst: Apple Watch selling worse than thought." Trouble is, the reports and estimates were based on a tiny slice of reality. In fact, Apple Watch sales in June exceeded April or May.
What To Do if Your Car Tries to Kill You
July 27, 2015
The scary news last week was that a couple of guys demonstrated they could hack into a Jeep and take control of it. Later, more details came out that suggested you might want to avoid Chrysler cars altogether. The industry appears to be waiting for the first major catastrophic accident before putting resources into fixing this problem at the proper level.
Gadget Ogling: Gritty Tablets, Wireless Storage Sticks, and Swapped-Out Speakers
July 25, 2015
Dell's Latitude 12 Rugged Tablet is designed for people who work in the field, for the military and explorers, for industrial work and first responders. This system can handle some harsh conditions, including temperatures between -20 and 145 degrees and drops from more than four feet, as well as spills, mud, dirt and sand. It boasts an 11.6-inch screen and fifth-generation Intel Core CPUs.
Can Jet Elevate the Shopping Club Experience?
July 23, 2015
Jet launched this week, and it could be part of a growing trend. Many people love the club retail shopping idea of Costco, BJ's and Sam's Club. Jet is a new e-commerce player offering a similar shopping experience. Will the online model be successful? The retail shopping club is one of America's success stories. Customers pay an annual fee to become members.
The Process/Platform Revolution
July 22, 2015
I've been looking at process as the next big thing in CRM for a while. It only makes sense, for several reasons. First, as we move to conducting increasing amounts of business online, we lose the intimacy of personal contact between vendor personnel and customers. In its place we need accurate and authentic processes that treat customers in ways they appreciate.
Are Your Spreadsheets Leaking Money?
July 21, 2015
We all use them. They're the default system for listing and tracking things. And no one -- except, maybe for that one weird guy in finance -- really likes them. I'm talking about spreadsheets. Whether it's Excel or Google Sheets or some other lesser-known variation on the theme, a lot of spreadsheets are created every year. There are at least 1 billion users of Excel in the world.
DoJ: Firms Should Hire Cyber-Savvy Lawyers
July 20, 2015
Hardly a day goes by without a headline about a cyberintrusion. No entity is immune -- international retailers, airlines, hotels, mom and pop stores, cloud providers -- even the U.S. government. However, it seems that few businesses contemplate how important it is for their attorney to know and understand cybersecurity, as well as know what to do when a cyberintrusion occurs.
The Emperor Is Naked and We're All Idiots
July 20, 2015
An old fable keeps running through my mind about the scam artist who convinced an emperor that he had created clothing only smart people could see. Everyone says they see the clothing because they don't want to look stupid. Walking around in clothing stupid people can't see doesn't sound enticing anyway, but lately it has seemed clear to me that the folks reporting the news think we are idiots.
Gadget Ogling: An Amped-Up Smartphone, a Giant USB Charger and a Gun Detector
July 18, 2015
Marshall, best known for its guitar amplifiers and headphones, is moving into the smartphone market. Its first device, London, has dual front-facing speakers and a pair of audio outputs, making it easy to share what you're listening to with a friend who's also wearing headphones, assuming you're in a setting where you don't have the option of playing the audio over speakers.
Comcast Needs to Do More Than Stream
July 16, 2015
Comcast -- and in fact, the entire cable television industry -- is going through a time of incredible change. Cable companies used to grow year after year because there was no competition. However, today they are losing market share, so to help plug the hole, Comcast just introduced Stream, a new subscription streaming service. It offers Xfinity customers more choices for content consumption.

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