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Apple Pay Aims to Make Plastic Passť
October 20, 2014
Apple on Monday launched its Apple Pay mobile payment system in the U.S., for use with Apple's latest iPhones and to a limited extent its new iPads, as well. Apple Pay allows purchasing transactions to be performed with a phone swipe -- as long as a retailer has the right hardware. Purchases within apps can be completed using only the Touch ID fingerprint reader.
Make Your List and Check It Twice: Preparing for the 2014 Holiday Season
October 08, 2014
With summer behind us, brands and retailers are busy finalizing their plans for the upcoming holiday rush. Like last year, this holiday season will be a short one, with just 26 days between Black Friday and Christmas. With this condensed shopping period and digital commerce on an aggressive upswing, the holiday season is no time for retailers to take chances.
PayPal, eBay Headed for Splitsville
October 01, 2014
eBay on Tuesday announced that its 12-year marriage to PayPal was coming to an end. The move comes mere months after eBay beat down an attempt by corporate raider Carl Icahn to peel PayPal from the online auction site. "For more than a decade, eBay and PayPal have mutually benefited from being part of one company, creating substantial shareholder value," said eBay President and CEO John Donahoe.
Amazon Cranks Up IoT Innovation Machine
September 30, 2014
Amazon is ramping up its innovative hardware product testing and beefing up marketing strategies to give its nearly quarter billion customers better ways to buy its wares using Internet-connected devices. Amazon will boost staffing at its Silicon Valley hardware unit, Lab126, by at least 27 percent over the next five years, according to reports that surfaced last week.
Facebook Launches Atlas to Shoulder the Whole Digital-Advertising World
September 29, 2014
Facebook on Monday announced Atlas, a rebuilt ad platform that gives marketers access to its vast troves of user data and helps them direct highly targeted ads across the Web. "Atlas delivers people-based marketing, helping marketers reach real people across devices, platforms and publishers," explained Erik Johnson, head of the new Facebook service.
The Growing Allure of E-Commerce Systems Integration
September 24, 2014
The power of e-commerce lies in the simplicity and ease of use delivered to customers. Giving customers the ability to quickly find a product, buy it and have it delivered -- without visiting a store or even speak with a salesperson -- lets companies sell on a massive scale with little overhead. However, behind the simple purchasing process that the customer sees is a very complex set of systems.
Gadget Ogling: Amazon on Fire, Virtual Reality, True Nature and Energy Relief
September 20, 2014
Apple might be the flavor of the minute as new iPhones hit stores, but Amazon isn't ready to let its rival hog all the limelight. Without a flashy presentation, it unveiled a half-dozen new Fire tablets and Kindle e-readers. There's a 6-inch Fire HD tablet priced at $99 and a 7-inch version for $139. The Fire tablets are reliably solid machines, and those are fantastically enticing prices.
Amazon Gets All Fired Up
September 18, 2014
Amazon on Wednesday introduced a slew of new Kindle Fire tablets and Kindle e-readers. It also unveiled a new OS based on Android KitKat. The top-of-the-line product is the company's Fire HDX 8.9, which sports a Qualcomm Snapdragon 805 quad-core processor, with each core running at up to 2.5 GHz, and a GPU that's 75 percent faster than that of the previous Fire HDX.
Apple Pay Could Slam Door on Data Thieves
September 11, 2014
Despite the efforts of some big name tech players, consumers have been reluctant to turn their smartphones into wallets. That could be about to change with Apple Pay. Apple Pay is the new mobile payment system Apple introduced with its iPhone 6 and 6 Plus earlier this week. "Apple being Apple is going to change the game," said Christopher Budd, threat communications manager at Trend Micro.
Apple's New iPhones: Ho-Hum and Controversial Too
September 11, 2014
Apple's new iPhones didn't take center stage at this week's big event. "The fact that they are ho-hum is interesting in itself," said Nick Spencer, a senior practice director at ABI Research. "Apple is now a company that follows rather than leads." Apple is "at least 18 months late with a large screen device," he pointed out, and its Apple Pay mobile payment feature is "not exactly new."
Apple's Cook Hits It Out of the Park
September 11, 2014
Apple made its annual iPhone announcement Tuesday, and there were several surprises, including one of those Steve Jobs "one more thing" moments. Now the question is, will the two new iPhones, Apple Pay and Apple Watch be a home run? Generally speaking, yes -- but with some caveats. The iPhone is coming in two new sizes. One is larger, meaning longer. The other is even larger, meaning even longer.
Amazon's Hot Sale Stokes Fire Phone Interest
September 09, 2014
Amazon on Monday dropped the price of its 32-gigabyte Fire Phone to a mere 99 cents from its original $199, with a two-year contract. The 64-gigabyte version now sells for $99, down from its launch price of $299. The offer is available exclusively for AT&T's network and includes a free year of Prime. The news raised more than a few eyebrows. Was the price cut in response to sluggish sales?
Apple Brings It
September 09, 2014
Apple on Tuesday rebuilt its iPhone foundation by introducing two new models with Retina HD displays: the iPhone 6 at 4.5 inches, and the iPhone 6 Plus at 5.5 inches. It launched Apple Pay, which promises to become the catalyst NFC mobile payment technology needs to become mainstream. Plus, it introduced the drool-worthy Apple Watch in two sizes, three style collections, and six choices of straps.
Twitter Cautiously Experiments With Buy Button
September 09, 2014
Twitter on Monday began testing a new Buy button with a small percentage of its users in the U.S. -- one of the first steps in a larger initiative to build purchase functionality into the service. A small group of brands, including Burberry, Home Depot, Keith Urban, the Nature Conservatory and Soundgarden, are participating by sending offers that are unique for Twitter users.
Can Cook Stir Up That Old Black Magic?
September 08, 2014
Excitement is mounting as the countdown to Apple's mysterious Tuesday event ticks away. Apple is widely expected to unveil two new iPhones -- one in the usual smartphone form factor and the other a phablet. There's also a good deal of anticipation for an iWatch or other stylish wearable that will kick the sector into high gear. Some expect Apple to go full blast into the healthcare industry.
Alibaba's IPO Will Blast Mobile Retail Into Hyperdrive
September 03, 2014
It seems the long-awaited, much anticipated IPO of Chinese e-commerce giant Alibaba Group Holding is imminent. Granted, similar rumors this spring turned out to be groundless, but this time the drumbeats for the IPO are louder and more insistent. Whenever the IPO launches, it is clear that it will have a huge impact on the U.S. e-commerce space -- and the mobile retail subsector.
Uber Hustles to Buff Up Its Image
August 29, 2014
Uber is attempting to polish its image with a defense of its driver recruitment tactics following publication this week of accounts of sabotage, dirty tricks and generally ruthless behavior toward Lyft and other competitors in the ride-sharing space. "We want to make sure everyone has access to Uber's unmatched economic opportunity," Uber's "Craig" innocently said in a blog post.
Apple's About to Kick Mobile Payments Into High Gear
August 29, 2014
Rumor has it that when Apple reveals its much-hyped iPhone 6 on Sept. 9, one of the features it will be trumpeting -- finally -- is near field communication. The NFC tech will enable mobile payments, Wired reported, citing sources "familiar with the matter." Wow. If this is true, it could be the catalyst that propels mobile payments into the mainstream.
Gadget Ogling: A New Nook, a Good (M8), a Lock With No Key - and Music, Music, Music
August 26, 2014
The Samsung Galaxy Tab 4 Nook conflates lots of different things: It's an Android tablet designed for reading, made by Samsung for Barnes & Noble. That might seem confusing, and I'd agree. It's essentially a branded version of the Galaxy Tab 4 with an e-commerce focus. Specifically, there's a Barnes & Noble Newsstand app, with games, movies and books on offer.
Amazon Flows Into Mobile Payments Territory
August 13, 2014
Amazon has introduced Amazon Local Register to the mobile payment market, taking on such companies as Square and Paypal Here. The product is a combination of a secure card reader, which sells for $10, and a free mobile app. Together, they offer a platform that allows businesses to accept credit and debit card payments using smartphones or tablets. The product comes with customer support.
Target Adds a Ripple to Image-Recognition Pool
July 31, 2014
Target last week introduced In a Snap, a new image-recognition app that lets users buy products from the pages of select magazine and printed ads. It is unlike earlier variations of such apps in that consumers don't have to scan codes or follow a link to buy a product. It is similar to -- although far more limited than -- the Firefly functionality in Amazon's recently released Fire Phone.
The Retail Channel Is Dead - Long Live the Omnichannel
July 29, 2014
As Amazon's Fire Phone finds its way into consumers' hands, brick-and-mortar retailers are on guard. Amazon's new device is equipped with technology that seems to have been designed to take showrooming to new heights -- or depths, depending on one's perspective. The Fire Phone, in brief, has functionality that lets users scan an item they see in front of them or in a magazine.
Bringing Retail Into the 21st Century
July 29, 2014
Let's get one thing straight: E-commerce will not kill the physical retail store. Hold on, I hear you object, the digital world has utterly disrupted our shopping habits. We rarely enter a store without having researched the big-ticket items we want to buy. Much of our holiday shopping is done with a mouse click. When we do venture into a store, we rarely do so without clutching a smartphone.
Amazon Fire Phone Wins Respect, if Not Raves
July 23, 2014
Early reviews for Amazon's first foray into the smartphone market are mixed, with a general sense that the device is a good phone overlaid with some flashy features. Amazon announced the Fire Phone last month, trumpeting its 3D display, which uses facial recognition and front-facing cameras to shift perspective, depending on where the user's head is.

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