Headline Feeds|
Phone-Hater Linus Torvalds Blesses Nexus One February 09, 2010 
Google's Nexus One phone is a winner, according to Linus Torvalds, founder of the operating system it's based on. "I generally hate phones," explained Torvalds, who is known as "the father of Linux," in a blog post on Saturday. "At the same time I love the concept of having a phone that runs Linux, and I've had a number of them over the years," he wrote.
|
Sorry, You Just Can't Pin Down Apple Consumers February 09, 2010 
When I first noticed the Retrevo Pulse headline for its study that examines consumer interest in buying the Apple iPad, my first reaction was eerily in line with the traffic-grabbing headline, "Apple iPad Hoopla Fails to Convince Buyers." I'm an unabashed fan of almost every Apple product the company in Cupertino produces, and yet I'm still not convinced the iPad is a worthy addition to my personal Apple lineup.
|
|
The Year of the Customer: Balancing Service and Efficiency February 09, 2010 
The big question as we move through 2010 may be, "What does the future hold?" But really, the past year will give us a clearer glimpse into the future than any crystal ball possibly could. 2010 is the year of the customer. December 31st, 2009, marked the end of one of the toughest years companies have faced in decades.
|
Report: iPad Will Propel Tablets Into Mainstream Use February 08, 2010 
The tablet computer market will see 50 million units shipped in 2014, according to a new In-Stat report -- and if Apple plays its cards right, a significant portion of them could be iPads. In-Stat took several factors into account as it made its calculations, said Jim McGregor, analyst and report author.
|
|
China Plays Up Hacker Crackdown February 08, 2010 
Two Monday technology stories, both involving China: Call them the yin and yang of that country's attempts to repair its image following Google's recent hacking allegations and the search giant's subsequent threats to end its business dealings in the country. Chinese police are trumpeting their shutdown of a major hacker training Web site and three related arrests.
|
How Microsoft Could Beat Apple and Google: Needed - One Child Executive February 08, 2010 
The iPad has captured much of the technology coverage so far this year. It is a poorly named copy of a product that Microsoft launched nearly a decade ago, based on a concept Steve Jobs personally thought was stupid: the tablet computer. Yet Apple has effectively convinced the market that its device is new, different and desirable.
|
|
Ripping the Wrong Page From Apple's E-Playbook February 08, 2010 
On January 27, a major speech took place: No, it was not the State of the Union address, but Steve Jobs' announcement of the release of the iPad. The iPad has already started to change the landscape of digital publishing: After a short battle, Amazon was forced to capitulate to a new deal with Macmillan, one of the six largest publishers; on Friday, Hachette started to make noise too.
|
Airlines Set Flight Path for Better Customer Experience February 08, 2010 
The commercial airline business -- ever sensitive to booms ands busts -- is struggling to maintain traffic in the short run while also trying to build a customer base for the future. Rather than compete on price and schedule alone, airlines are moving away from a mass marketing and commodity approach to sales promotion. Instead, a greater focus on customer relations is emerging.
|
|
How Cozy Are Google and the NSA? February 05, 2010 
Google has allegedly requested help from the National Security Agency in tracking down hackers who attacked its infrastructure. The development has raised concerns among privacy advocates. The Washington Post broke the story that Google had turned to the NSA on Thursday, citing anonymous sources.
|
DoJ Re-Nixes Google's Settlement With Authors February 05, 2010 
The Department of Justice has advised the U.S. District Court for the Southern District of New York that "significant" copyright and antitrust issues remain in the proposed amended settlement agreement between Google and the Authors Guild. "The amended settlement agreement suffers from the same core problem as the original agreement," the agency explains in its filing.
|
|
Apple and Oracle: Will the Real Tech Titans Please Stand Up? February 05, 2010 
I was a bit distracted from the Apple iPad news due to the marathon Oracle conference last week on its shiny new Sun Microsystems acquisition. However, the more I thought about it, the more these two companies are extremely well-positioned to actually fulfill what other powerful companies tried to do and failed.
|
Don't Stomp on the Bookworms, E-Publishers February 05, 2010 
Apple's new iPad is apparently going to let me download The DaVinci Code -- either in book or movie form. I like that. If you're going to release a new device and charge me a lot of money for it -- not to mention the costs of using a network of some kind to facilitate all that downloading and streaming -- then please don't get between me and my instant media gratification.
|
|
Blow Up Your Service Organization - and Rebuild It With the Customer in Mind February 04, 2010 
Businesses all over the world have made enormous investments in service -- both in people and in technology. The amount of thought dedicated to service is enormous, and the time spent trying to make service divisions more efficient is countless. Guess what? Most of this money, time and effort has been wasted.
|
The Cloud Is Not a Place February 03, 2010 
What exactly is cloud computing? The question just doesn't go away, and as the year starts, SugarCRM has just released a white paper -- "The Sugar Open Cloud" -- offering its definition and its argument for why its vision is superior. I am not sure about either. Full disclosure: I like SugarCRM and have a lot of respect for what they are trying to do.
|
|
The 2010 World Order: Lateralized, Trillionized, Infotoxicated ... February 02, 2010 
What are the top trends for the coming year? Miniaturization; lateralization; trillionization; infotoxication; Google-ization; domainization; ghettoization; cybernetization; frugalization; and globalization. Multiple countries, languages and cultures will all dance to one tune in the same boardroom.
|
Oracle's Cloudy Plans to Make Sun Shine February 02, 2010 
During a five hour event at its Redwood Shores corporate headquarters, Oracle executives, including CEO Larry Ellison and Co-Presidents Safra Catz and Charles Phillips, applauded the completion of Oracle's purchase of Sun Microsystems and outlined their strategy for the new acquisition for a media and analyst audience.
|
See More Articles in Hot Topics Section >>
