eBook: Five Steps to Manage the Customer Journey for B2B Success [Free Download]
Welcome Guest | Sign In
ECommerceTimes.com
An Idea Whose Time Has Come... Again
January 27, 2016
Whether you call it "industry CRM," "vertical CRM" or something else, the concept is gaining altitude. Not that it's new or ever been gone, but today's vertical CRM is different -- a constellation of quantitatively and qualitatively different and better CRM solutions than we've ever seen. Vendors like Veeva, Vlocity and Salesforce are getting into the act.
Panel: Time Is Running Out to Address Killer Robot Threat
January 25, 2016
The rise of autonomous war machines is outpacing policies and technological countermeasures, weapons and robotics experts warned last week at the World Economic Forum. Autonomous weaponry potentially is a $20 billion industry that has taken root in 40 countries, said BAE Systems Chairman Roger Carr. He was one of four panelists at the session titled "What If: Robots Go to War?"
California Bill Would Ban Encrypted Smartphone Sales
January 25, 2016
California State Assemblyman Jim Cooper last week introduced a bill seeking to ban the sale of smartphones that include unbreakable encryption. It would require smartphones made on or after Jan. 1, 2017, and sold in California to be capable of being decrypted and unlocked by manufacturers or OS providers. Knowingly failing to comply would subject a seller or lessor to a fine of $2,500 per device.
How Trump Wins: Master Manipulator, Meet Analytics
January 25, 2016
Given President Obama's success in the last two elections, I was convinced that we would see a major emphasis on the use of analytics in this election season. It seemed that Clinton, in particular, would have been drawn to it after Obama used it to defeat her in the 2008 primaries. Although some of the PACs have embraced analytics, I haven't seen a similar effort on the part of any candidate.
Consumer Advocates Push FCC on Broadband Privacy Rules
January 22, 2016
A coalition of 59 organizations on Wednesday sent a letter to U.S. Federal Communications Commission Chairman Tom Wheeler calling on him to get cracking on privacy protection rules for consumers. The groups include consumer advocates such as Consumer Watchdog and the Chicago Consumer Coalition as well as the Center for Democracy and Technology and the American Association of Law Libraries.
Apple Stats Reflect Slow Slog Toward Diversification
January 22, 2016
Apple this week released a diversity report showing that initiatives to broaden the makeup of its U.S. workforce haven't been as successful as CEO Tim Cook suggested last year. The EEO-1 report filed with the federal government covers Apple's 2015 hires in the United States. Its numbers vary widely from the diversity numbers the company revealed in August.
Microsoft Cloud Rains Free Services on Nonprofits
January 21, 2016
CEO Satya Nadella on Tuesday took the occasion of the World Economic Forum in Davos, Switzerland, to announce that Microsoft plans to donate US$1 billion worth of cloud services to serve nonprofits and university researchers over the next three years. The company's recently formed Microsoft Philanthropies unit will manage the contribution as part of a three-part effort.
Cloud Research
January 20, 2016
Last year, uber-analyst Esteban Kolsky and I did a research project to better understand cloud computing's uptake and related issues, and last week Financial Force, our sponsor, made the results public. The findings are interesting to me because they reveal a more or less typical adoption cycle for cloud, by which I mean that some of the downstream effects are only gradually becoming apparent.
Ukraine Mounts Investigation of Kiev Airport Cyberattack
January 20, 2016
Ukrainian officials earlier this week said they had launched a probe into the source of a cyberattack that targeted a Kiev Airport. The attack may be related to the BlackEnergy malware attacks that recently targeted Ukrainian infrastructure facilities, apparently from Russia. CERT-UA on Monday warned system administrators to be on the alert for the presence of BlackEnergy malware.
FTC Issues Regulatory Warning on Big Data Use
January 20, 2016
The Federal Trade Commission is extending its regulatory reach to the e-commerce impact of big data. For years, the FTC has asserted vigorously its authority to apply existing consumer protection laws to emerging developments in the IT realm. Now it is signaling that it will apply that same vigor to big data under the regulatory authority it possesses through the FTC Act and other laws.
Demandware Teams With eBay on Omnichannel E-Commerce Solution
January 19, 2016
Demandware and eBay Enterprise on Monday announced an alliance to develop a fully enabled omnichannel commerce solution that will provide integrated access to Demandware's Commerce Cloud platform and eBay Enterprise's suite of back-end and fulfillment technologies and services. The solution will let clients significantly reduce the complexity of managing their front- and back-end systems.
Cook Slams Door on Backdoor Discussions
January 19, 2016
Privacy advocates from around the globe have taken heart from reports that Apple CEO Tim Cook pushed hard against the Obama administration's efforts to reach a compromise on encryption during a recent Silicon Valley meeting. Cook reportedly lashed out at administration officials who were calling for a way to grant law enforcement officials limited, backdoor access to computer systems.
NASA Advances Mission to Protect Earth From Asteroids
January 15, 2016
NASA last week announced that it has established the Planetary Defense Coordination Office to formalize its efforts to detect and track near-Earth objects. The PDCO will supervise all NASA-funded projects to find and characterize asteroids and comets that pass near Earth's orbit around the sun. It will issue notices of close passes and warnings of any detected potential impacts.
Cisco Aims to Pin Down Shadow IT
January 15, 2016
Cisco has unveiled Cloud Consumption as a Service to help enterprises discover and continually monitor public cloud use -- aka "shadow IT" -- across their systems. Shadow IT systems in an enterprise or organization expose it to security risks and hidden costs, and may give rise to compliance issues. Organizations are using up to 20 times more cloud services than IT is aware of, according to Cisco.
Google's Self-Driving Cars Still Need Human Touch
January 14, 2016
Google's self-driving cars showed major safety improvements over the past year -- but there were dozens of incidents when test drivers had to intervene, the company said in a report recently filed with California regulators. There were 272 so-called immediate manual control disengagements due to a failure of the autonomous car technology, between September 2014 and November 2015, Google reported.
Privacy as a Service Advocates Promise Better Data Protection
January 14, 2016
There's been a lot of wailing and gnashing of teeth about the Sisyphean task of protecting privacy in the Digital Age, but that hasn't stopped innovators from searching for ways to preserve it. One of the latest ideas to emerge in the field is Privacy as a Service. As with many emerging technologies, the definition of "PaaS" (not to be confused with Platform as a Service) is in flux.
EFF Urges Revival of Human Rights Case Against Cisco
January 13, 2016
The Electronic Frontier Foundation on Monday pressed to revive a lawsuit against Cisco Systems for violating human rights in China, in a brief filed with a U.S. Court of Appeals. Members of Falun Gong, a religious group persecuted in China, originally filed the lawsuit in 2011, but a federal district court in California dismissed it in 2014. The federal appeals court now is considering a challenge to that dismissal.
Administration, Silicon Valley Bigs Meet to Strategize on ISIS
January 13, 2016
Obama administration officials last week met with senior executives from several leading Silicon Valley firms in a summit on how to combat the proliferation of terrorist communications on social media networks. Attorney General Loretta Lynch, FBI Director James Comey, and John Carlin, assistant attorney general for national security, represented the DoJ.
US Army Marches to the Cloud
January 13, 2016
The U.S. Army may be in the walking phase of its plan to shift major portions of its information technology resources to the cloud, but a recent contracting initiative could move the service up to a jogging pace by the end of the year. The Army's progress in migrating much of its IT capabilities to the cloud was characterized as a crawl during 2015.
The Cloud Complexity Challenge
January 12, 2016
Growing acceptance of cloud computing quickly is becoming a double-edged sword for the leading players in the SaaS, PaaS and IaaS marketplaces. As a broader set of customers adopts cloud-first strategies, even the biggest cloud players are being challenged to scale their operations to keep pace with escalating customer demands without becoming too complex.
Apple Execs' Salaries Go Up as Stock Goes Down
January 9, 2016
All but one of Apple's top team received a pay raise in 2015, according to a proxy statement filed with the Securities and Exchange Commission this week. While Angela Ahrendts, Apple's senior vice president for retail and online stores, didn't get a raise, she's still pulling down the highest executive compensation at the company at $25.8 million. Her compensation in 2014 was $73.4 million.
Taxpayer Advocate Blasts IRS' Planned Customer Service Revamp
January 8, 2016
The Taxpayer Advocate Service has released its annual report to Congress. Among other things, it warns that a five-year plan to revamp IRS operations may result in a substantial reduction in telephone and face-to-face interactions with taxpayers. "TAS has been left with the distinct impression that the IRS's ultimate goal is to get out of the business of talking with taxpayers," the report states.
China Levels Antitrust Allegations Against Microsoft
January 6, 2016
China's State Administration for Industry and Commerce on Tuesday launched the latest in a series of investigations against Microsoft for possible violations of the country's antimonopoly law. Back in July 2014, about 100 SAIC officials burst into four Microsoft offices in various parts of China and copied contracts and records, downloaded data from company servers, and questioned executives.
The EPA, Social Media and Politics
January 6, 2016
Before the Internet, messages were spread by television and newspaper ads and highway billboards. Today that is done through social media. Virtually everyone knows about it, and many people use it. Does it make any sense that a U.S. government agency could violate any laws for using social media to carry out its mission? That doesn't make sense to me.
FTC Debates Cybersecurity Injury Standard
January 5, 2016
The U.S. Federal Trade Commission is engaged in an internal struggle over how it should assess the effect on consumers when businesses fail to provide proper e-commerce security. The outcome of the debate will have a significant impact on the FTC's ability to initiate cybersecurity violation cases. The legal issue could spill over to federal courts or even Congress for resolution.
Security Execs Sweat Insider Threats
December 31, 2015
Insider threats are becoming increasingly worrisome to corporate security executives. That is one of the findings in a survey of C-level businesspeople Nuix released last week. "The insider threat seems to be a bigger concern this year than it was in previous years," said Nuix's Keith Lowry. "People are recognizing that it is a significant weakness that has yet to be fully addressed."
China's Internet Tightrope Walk
December 30, 2015
Chinese President Xi Jinping recently told an international delegation of cybersecurity and technology experts that governments must be allowed to exercise sovereign rights and decision making over Internet use within their own countries. Speaking at the second annual World Internet Conference in Wuzhen, China, the president effectively called for a revised order in Internet governance.
Zuckerberg Defends Downsized Internet for Developing World
December 29, 2015
Facebook CEO Mark Zuckerberg on Monday defended his company's downsized version of the Internet, called "Free Basics," which is offered in developing nations around the world. "In every society, there are certain basic services that are so important for people's wellbeing that we expect everyone to be able to access them freely," he said, citing public libraries, hospitals and schools as examples.
Major Challenge to FTC's Cybersecurity Authority Evaporates
December 28, 2015
The U.S. Federal Trade Commission and Wyndham Worldwide earlier this month reached a settlement over allegations that the company violated federal law regarding the protection of customer records. The settlement could have a significant impact on e-commerce in that it ended a major legal challenge to the FTC's extension of its authority into the realm of cybersecurity.
All Security Pros Want for Christmas: Smarter Users, Decoy Networks
December 24, 2015
People like to see gifts from their wish lists under the Christmas tree, and security pros are no exception. Here are things some cyberwarriors would like old St. Nick to deliver to them. "It's probably never going to happen, but it would be fantastic to get smarter users who are less susceptible to social engineering," said Proofpoint's Ryan Kalember.
See More Articles in Enterprise IT Section >>
Facebook Twitter LinkedIn Google+ RSS
What is your reaction to the rumored
4-inch iPhone?
I'm in -- I'd love to have a smaller iPhone.
I prefer a larger iPhone, but it's good to have more options.
I expect innovation from Apple -- seems it's running out of ideas.
I'm not interested in an iPhone of any size.
Try MailChimp Pro