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Amazon Risks Customer Loyalty in Fight Over Kids' In-App Purchases
July 11, 2014
Amazon's reputation for stellar customer service could become tarnished if its current flap with the FTC gets out of hand. The FTC is suing Amazon for permitting children to make millions of dollars in unauthorized purchases through its Appstore. Similar accusations have been circulating for years. Other companies, including Apple, have been targeted, said Strategic Vision CEO David Johnson.
FTC Goes After Amazon for Fleecing Kids
July 11, 2014
The FTC has filed suit against Amazon over billing kids for unauthorized in-app purchases that in many cases they did not know they had made. The suit accuses Amazon of violating Section 5(a) of the FTC Act, which prohibits unfair or deceptive acts or practices in or affecting commerce. The FTC is seeking a court order requiring Amazon to refund victims for the unauthorized charges.
New IoT Group to Get Devices Talking Among Themselves
July 11, 2014
Half a dozen companies this week launched the Open Interconnect Consortium to define the connectivity requirements and improve the interoperability of the 200 billion devices that will make up the Internet of Things by 2020. The consortium aims to define a common communications framework based on industry standard technologies, regardless of form factor, operating system or service provider.
Nadella Spells Out Microsoft's Bold Ambitions
July 10, 2014
Microsoft CEO Satya Nadella on Thursday mapped out his vision for the company's future, emphasizing cloud and mobile computing, in a letter to all employees. "More recently, we have described ourselves as a 'devices and services' company. While the devices and services description was helpful in starting our transformation, we now need to hone in on our unique strategy," Nadella wrote.
Will the Smartwatch Finally Get Hot or Not?
July 10, 2014
We've been hearing all about these amazing new smartwatches. They are the remote control for our smartphones. They are said to be the most exciting new product since the smartphone. If that's the case, then why have they not taken off yet? Ah, the million dollar question: Are smartwatches going to be hot like the smartphone and tablet, or will they simply fade away like the netbook?
Your Abandoned Smartphone May Betray You
July 09, 2014
Doing a factory reset to wipe the data off smartphones does not work, and the data can be recovered, warned Avast. The company recovered tons of data, including more than 40,000 stored photographs, from 20 used Android phones purchased from eBay. Device owners need to overwrite their files to make them irretrievable, Avast said, touting one of the applications it offers.
BlackBerry Squares Up for a Fight
July 09, 2014
BlackBerry's upcoming Passport smartphone is creating a buzz because of its shape. The Passport is square, unlike the rectangular form of conventional smartphones. Its 4.5-inch screen offer the same viewing space as a rectangular 5-inch screen, but the greater width allows a better experience, according to the company. BlackBerry is positioning the device's shape as a break from convention.
What's in a Name? Ask the Other Isis
July 09, 2014
Mobile payment app Isis is focusing on rebranding following the emergence of the militant Islamic State of Iraq and Syria, or ISIS. ISIS has gained notoriety in recent weeks for its links to violent strikes in Iraq. Not wanting its company to be associated with that group, Isis announced Monday that it will be working on a rebranding strategy over the coming months.
Marketing to Mobile Millennials: Misperceptions and Myths
July 08, 2014
Despite their financial burdens -- unconscionably high levels of college education debt and a lackluster job market -- everyone wants to know what millenials want. Where will they live? What will they buy? Mobile, of course, is an important part of millennial life. Young adults would be willing give up the basics -- sex, TV, who knows, possibly even oxygen -- if necessary to keep their devices.
LG G Watch Rides In on 1st Android Wear Wave
July 08, 2014
LG has launched its Android Wear-powered G Watch around the world. It can be ordered from Google Play and purchased at retailers in the United States, Canada, France, Ireland, Germany, Italy, Spain, the United Kingdom, Australia, India, Japan and South Korea. In 15 other countries -- including Brazil, Mexico, Russia, Singapore and New Zealand -- the device will be available only from retailers.
TSA Kills Dead Devices' Ticket to Ride
July 08, 2014
In a move that's bound to raise the power management consciousness of air travelers, the TSA on Sunday announced a ban on electronic devices that won't power up before they're carried onto a plane. During the security examination conducted by TSA officers before passengers board a plane, travelers may be asked to power up some electronic devices, the agency said.
Google AdWords Nixes the Raunchiest Stuff
July 07, 2014
Google has kicked explicit pornographic advertising from its ad network. The company said it made the AdWords change, which it announced in March and recently brought into effect, "as an effort to continually improve users' experiences with AdWords." Advertising policies were updated to reflect the updated stance on sexually explicit content. The policy still allows advertising for strip clubs.
Microsoft Paddles Nokia Lumia 635 Downstream
July 07, 2014
Microsoft-owned Nokia created some fireworks over the holiday weekend by making the Lumia 635, sporting Windows Phone 8.1 , available with T-Mobile's Simple Choice prepaid plan over the Home Shopping Network. The first device to feature personal digital assistant Cortana, it will be available directly from T-Mobile this Wednesday and from its MetroPCS subsidiary later this month.
T-Mobile's Legere Sputters Over FTC's Cramming Accusations
July 02, 2014
T-Mobile's efforts to market itself as the un-carrier that puts customers first may be impacted by the FTC's allegations that it has engaged in "cramming" -- charging consumers for services offered by third-party companies without their knowledge or consent. T-Mobile's fiery CEO, John Legere, dismissed the FTC complaint as "unfounded and without merit."
Samsung's Galaxy S5 Mini Sashays on Stage
July 02, 2014
Roughly three months after the launch of its flagship Galaxy S5 smartphone, Samsung on Tuesday debuted the device's smaller sibling: the widely anticipated Galaxy S5 mini. Featuring a 4.5-inch HD 720 x 1280 Super AMOLED display, the Galaxy S5 mini comes equipped with a Quad Core 1.4-GHz processor and 1.5 GB RAM, along with 8-MP rear-facing and 2.1-MP front-facing cameras.
Twitter Taps TapCommerce for Mobile Retargeting
July 02, 2014
Twitter is deepening its mobile advertising capabilities with the acquisition of TapCommerce, a retargeting and re-engagement provider. Twitter announced the deal on Monday, calling the company's toolset an important piece of the mobile advertising platform it is building for marketers, app developers and users. TapCommerce enables real-time programmatic mobile ad buying across multiple exchanges.
Google Aims to Defrag Android Universe
July 01, 2014
As any Android user knows, the version you're using can vary widely because it depends on parties other than Google. That's why nearly two-thirds of users are running a version of Android introduced in 2012 or earlier. With Android making the leap to wearables and the Internet of Things, however, Google is aiming to make that kind of fragmentation a thing of the past.
Google Glass Service Could Make All Customers Feel Special
June 30, 2014
Virgin Atlantic recently announced the expansion of a pilot project in which flight attendants use Google Glass to meet and greet customers. For the initial project, the airline equipped the concierge staff in its Upper Class Wing at London's Heathrow airport with Google Glass so they would have easy access to such information as connecting flights or loyalty points.
Verizon to Chromebook Pixel Owners: We're On It
June 27, 2014
After a hornet's nest was stirred up over the premature termination of some Chromebook Pixel users' free data plans, Verizon apparently has begun trying to make amends. "A very small number of Chromebook Pixel customers may have had a promo end prematurely," said Verizon spokesperson Debra Lewis. "We apologize for this and will work with these customers to address the situation shortly."
Google's GAL Makes Glowing I/O Debut
June 27, 2014
One of the many notable things to come out of Google's I/O conference this week was the announcement that 40 new auto industry companies representing 25 brands had joined the Open Automotive Alliance, which Google formed earlier this year. Google also unveiled Google Automotive Link, or GAL, which works like Apple's Carplay, along with an Android Auto software development kit.

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