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Cook Rearranges Apple's Executive Suite
December 18, 2015
Apple on Thursday announced some personnel moves that suggest CEO Tim Cook's future vision for the company. He named Jeff Williams chief operating officer, elevated Johny Srouji to senior vice president, broadened the powers of Senior Vice President of Worldwide Marketing Phil Schiller, and added Tor Myhren as vice president of marketing communications.
Year-End Intelligence
December 16, 2015
There's always an aphorism about Santa, stockings and year-end funding news, but I am tired of them so I'll let you imagine one. However, the funding news is so good from so many sources that I thought it worthwhile to mention a few items -- there are patterns emerging. First, Salesforce bought MinHash. That's not a funding event proper, but it does provide some modicum of cash to the founders.
Star Citizen's Second Alpha Hurtles Past $100M Landmark
December 16, 2015
Racking in more than 200 times its original asking price, the crowdfunded space simulator Star Citizen recently reached a landmark 100 million in backer dollars. At the same time, developer Cloud Imperium released version 2.0 of the game's Alpha build. It's billed as the biggest Star Citizen update yet. The update puts to use the Star Citizen's multi-crew component.
Alibaba May Have to Handle SCMP With Kid Gloves
December 15, 2015
Alibaba Group last week announced that it has entered an agreement to buy the South China Morning Post and other media assets of SCMP Group. Alibaba, which claims to be the world's largest online and mobile commerce company, said its vision was to provide objective coverage of China to readers around the English-speaking world. The SCMP is known for its tough coverage of Beijing.
Bad Batteries May Cause Hoverboard Craze to Flame Out
December 14, 2015
Amazon has pulled some of this holiday season's most popular gifts from its website amid safety concerns, according to reports that surfaced Monday. It apparently stopped selling several brands of electric self-balancing scooters -- aka "hoverboards" -- including the Swagway. The move comes on the heels of last week's news that several airlines no longer would allow the devices on flights.
Atlassian Surges in Eye-Popping IPO
December 14, 2015
Atlassian last week exceeded expectations with its initial public offering, beginning trading at more than $27 per share, about 30 percent higher than the $21 issue price. That means the company -- trading under the ticker "TEAM" -- was valued at about $5.6 billion Thursday. Atlassian's shares closed at $27.78. The company, founded in 2002, is best known for its Jira and HipChat products.
Twitter Sics Promoted Tweets on Logged-Out Users
December 11, 2015
Twitter on Thursday revealed it's testing the expansion of promoted tweets aimed at logged-out users. The company has been searching for ways to monetize the patronage of the roughly 500 million logged-out users per month who hop off Google for a moment to read tweet or two. The glue here is more tweets, more content. The test will enable logged-out users to view promoted tweets.
Aussie Cops Raid Home of Elusive Suspected Bitcoin Inventor
December 10, 2015
Australian police on Wednesday raided the home of a shadowy figure who just hours earlier had been outed as one of the original founders of bitcoin digital currency in two separate media reports. Identified in multiple media reports, Australian entrepreneur Craig Steven Wright was said to be the man who created the controversial bitcoin cryptocurrency.
Mozilla Launches Free Ad Blocker for iOS 9
December 9, 2015
Mozilla on Monday launched Focus by Firefox, a free ad blocker for Safari users on iOS 9. It lets users block the same trackers blocked by Private Browsing with Tracking Protection in Firefox for the Windows, Mac, Linux and Android platforms. The protection is based on Disconnect's open source block list. Focus by Firefox doesn't work with Firefox.
Yahoo Spins in Reverse
December 9, 2015
Yahoo on Wednesday announced that its board of directors decided to suspend plans to spin off its Alibaba holdings and instead will undertake a reverse spinoff, transferring its other assets and liabilities to a newly formed company. The stock of the newly formed company will be distributed pro rata to Yahoo shareholders, resulting in two separate publicly traded companies.
Going Big: Preparing to Grow Your E-Commerce Startup
December 8, 2015
Though startups start small, if all goes well, they eventually will experience growth. It's vital, therefore, for entrepreneurs to plan for this growth. Yet what does it mean to prepare for growth? We talked to some experts, who offered tips for making your way down the yellow brick road to success. The first thing many e-business owners emphasize is that success isn't measured just by profits.
Forces That Will Reshape the IT Landscape in 2016
December 4, 2015
There may be no better way to capture the state of the technology industry than to borrow Charles Dickens' famous opening from A Tale of Two Cities: "It was the best of times, it was the worst of times..." It never has been a better time to launch offerings via the cloud, but the availability of low-cost computing power and open source software have created unprecedented competitive challenges.
Microsoft Dynamics CRM 2016 Focuses on Intelligence
December 3, 2015
Microsoft this week released Dynamics CRM 2016 in CRM Online and on-premises versions. Built-in intelligence is a key feature of the package, which is available in 130 markets and 144 languages. It leverages the Cortana Analytics Suite's advanced analytics and machine learning capabilities. Intelligence "is important because it's an idea that's current," observed analyst Denis Pombriant.
'Tis the Season for Online Predators
December 3, 2015
While visions of holiday shoppers dance in retailers' heads, those visions are also on the minds of online marauders. Net predators are sticking to scams that have made them money throughout the year. "Over the last 12 months, we've seen a return to attachments with innocuous macros in them," said Kevin Epstein, vice president of advanced security and governance at Proofpoint.
Target's Website Misses the Mark on Cyber Monday
December 1, 2015
Target's website traffic hit a wall when a record number of shoppers showed up in search of Cyber Monday bargains. Having offered a 15 percent discount for any purchase made through the site, Target began to experience problems shortly after 10 a.m. It then placed customers in a virtual queue that effectively held their place in line so they would not lose their purchase orders.
How to Go Viral: E-Commerce Marketing Strategies
December 1, 2015
Once you've started your e-commerce business, one of the first steps toward success is to get the word out about your products. With all the different social media and other platforms available, however, effective marketing is more complex than ever. It's important to have a balanced and far-reaching strategy -- one that's just as focused on reaching long-term goals as it is on going viral.
Pirate Bay Scores Rare Legal Victory
December 1, 2015
A District Court in Stockholm, Sweden, last week ruled against an international group of content providers who sought to force a local Internet service provider to block The Pirate Bay, a file-sharing site, said lawyers for the plaintiffs. The content providers had filed a lawsuit suit to compel ISP Bredbandsbolaget to block The Pirate Bay from operating in Sweden.
Gadget Ogling: Zippy 3D Printing, Custom-Molded Earphones, and Fast-Food Buttons
November 30, 2015
One of the current issues with 3D printing is that it can take some time to create physical versions of large or complex designs. Nexa3D's NX1 prints objects as much as 100 times faster than competitors, with printing speeds of about a centimeter in height every minute, according to the company. It uses light on a certain type of resin to speed up the process.
How Technology Could Prevent Another Paris-Like Attack
November 30, 2015
What I find fascinating is that with all of the focus members of the intelligence community place on violating our privacy, they still aren't able to stop attacks like the one in Paris. Currently they are complaining that it is our fault for implementing encryption that blocks their often-illegal views into citizens' personal lives. I think that even if encryption didn't exist, they still would be ineffective.
Yahoo Tests the Determination of Ad Blockers
November 28, 2015
Yahoo earlier this week acknowledged that it has been experimenting with a neutralizing agent that can counteract ad-blocking software tools by closing off email access to browsers that use them. "At Yahoo, we are continually developing and testing new product experiences," the company said in a statement. "This is a test we're running for a small number of Yahoo Mail users in the U.S."
Walmart to Jump the Gun on Cyber Monday
November 24, 2015
Walmart on Monday announced it will release all 2,000 Cyber Monday deals at 8 p.m. EST Sunday. That and other retailer moves are making it look as if Cyber Monday might be a nonevent this holiday season: Amazon is running an eight-day Black Friday sale that will take it through Cyber Monday, leading Walmart to launch a price-matching event to compete.
Report: Mobile Payments Won't Be a Thing This Holiday Season
November 24, 2015
Bankrate.com on Monday released results of a survey showing that even though consumers may have more mobile payment options this holiday season, more than two-thirds of shoppers won't be using them. That's because seven out of 10 Americans surveyed said they'll be using cash or a debit card for most of their holiday buys, according to Bankrate.
Have You Started Your Black Friday Shopping Yet?
November 23, 2015
Although Black Friday is still days away, Amazon shoppers are already in the thick of it. The company last Friday launched an eight-day-long Black Friday Deals Week. New deals are surfacing as often as every five minutes. Customers will have access to 10 Deals of the Day starting at midnight on Thanksgiving, and up to 10 more this Friday -- the traditional Black Friday.
Google Tears Down App Walls
November 19, 2015
Google on Wednesday began streaming content from certain mobile apps in its search results, with no download required. The company is working initially with nine partners, including Weather, Chimani, My Horoscope, New York Subway and Hotel Tonight. Technology Google acquired when it purchased Agawi lets it stream virtual versions of mobile apps. Apps no longer need to have related websites.
Surveys Reveal Lax Mobile Security Among Federal Workers
November 18, 2015
The use of mobile devices provides significant benefits in convenience and workplace productivity. However, two recent reports indicate that U.S. government workers often ignore security protocols associated with mobile IT. The Office of Personnel Management hack revealed earlier this year drove an effort to address federal IT security. That effort largely has bypassed mobile device security.
Report: Botnets Help Bump Cyberattack Attempts by 20 Percent
November 17, 2015
ThreatMetrix last week reported that it had detected and prevented more than 90 million attempted cyberattacks in real time across industries from July to September. The attempted attacks covered fraudulent online payments, logins and new account registrations, and represented a 20 percent increase over the previous quarter, according to ThreatMetrix Cybercrime Report: Q3 2015.
Sales and Marketing Sentiment: Feeling Is Perception Is Reality
November 16, 2015
About a year ago, I conducted a survey that led to my company's first-ever Sales & Marketing Sentiment Study. The idea was to get inside the heads of people in sales and marketing and reveal their feelings about the way they worked, the technology they used, and about each other. We split the results into sales and marketing responses and compared them.
Alibaba Crushes Global Online Shopping Day
November 13, 2015
Alibaba on Wednesday settled $14.3 billion worth of gross merchandise volume via Alipay, the company's online payment solution, during China's 11.11 Global Shopping Festival. That surpassed last year's $9.3 billion. Mobile GMV settlements accounted for about 70 percent of this year's sales. By 2 p.m. China time, more than 70 million mobile buyers had made purchases worth $7 billion.
Desk.com-SalesforceIQ Integration Targets SMBs
November 12, 2015
Salesforce on Thursday announced the integration of Desk.com and SalesforceIQ to better let SMBs tie customer service with sales. Desk.com an all-in-one customer service app. SalesforceIQ for Small Business is a sales solution whose relationship intelligence feature captures, analyzes and brings forth relevant customer relationship information from email, calendars and other applications.
Digital Transformation and Moments of Truth
November 11, 2015
I hadn't been aware of one of the more important CRM stories of the year until I was doing research for a new book. It's a great story and it deserves retelling, especially if you think that focusing on customers' moments of truth is important. Back in April, Starbucks announced revenues for the just-completed quarter that exceeded year-over-year attainment by a whopping 17.8 percent.
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What is your reaction to the rumored
4-inch iPhone?
I'm in -- I'd love to have a smaller iPhone.
I prefer a larger iPhone, but it's good to have more options.
I expect innovation from Apple -- seems it's running out of ideas.
I'm not interested in an iPhone of any size.