INSTA-LEADS: Our Full-Service B2B Marketing Program Delivers Sales-Ready Leads Click to Learn More!
Welcome Guest | Sign In
ECommerceTimes.com
Try MailChimp Pro
Vendor of the Future
January 13, 2016
I spent part of last week listening to presentations about the customer of the future, and of course it made me think. As usual, I didn't think in a straight line. As you've heard from me before, customers are still the human beings that walked out of the ice age 10,000 years ago or even the Cro-Magnons of 35,000 years ago. It takes geologic time to observe changes in a species.
Taxpayer Advocate Blasts IRS' Planned Customer Service Revamp
January 8, 2016
The Taxpayer Advocate Service has released its annual report to Congress. Among other things, it warns that a five-year plan to revamp IRS operations may result in a substantial reduction in telephone and face-to-face interactions with taxpayers. "TAS has been left with the distinct impression that the IRS's ultimate goal is to get out of the business of talking with taxpayers," the report states.
Investor Calls for Leadership Changes at Yahoo
January 7, 2016
Activist investor Starboard Value, which has dogged Yahoo over the years, on Wednesday sent a letter to the company demanding it make changes or face a proxy fight. Yahoo "made the right decision" by suspending the Alibaba spinoff, but "the continued downward spiral of Yahoo's core Search and Display advertising businesses" has been "frustrating for us, and likely for you," the letter states.
Amazon UK Lets Customers Pay in Installments
January 5, 2016
Amazon UK recently introduced a monthly payment plan -- Pay Monthly -- for customers who purchase products it directly sells and ships. The offer doesn't extend to third-party retailers' products on its site. Customers whose order, including shipping and taxes, totals Pounds 400 are eligible for the program. Hitachi Personal Finance will provide and administer the credit and payments.
Facebook Takes On Yelp, Angie's List
January 2, 2016
Facebook recently launched a service for members that provides recommendations and ratings on shops and service providers, a move that puts it in direct competition with Yelp. The tool provides star ratings on local service providers, including doctors, veterinarians and event planners. Users can leave references that detail their experiences with merchants or service providers.
Zuckerberg Defends Downsized Internet for Developing World
December 29, 2015
Facebook CEO Mark Zuckerberg on Monday defended his company's downsized version of the Internet, called "Free Basics," which is offered in developing nations around the world. "In every society, there are certain basic services that are so important for people's wellbeing that we expect everyone to be able to access them freely," he said, citing public libraries, hospitals and schools as examples.
Amazon Burns Through Previous Holiday Records
December 28, 2015
Amazon on Monday reported a record competition-shattering performance during the Christmas holiday, adding more than 3 million Amazon Prime members last week alone. Holiday sales of Prime devices more than doubled last year's record number, the company said. The Prime Now program, which offers free two-hour delivery in 20-cities across the country, broke records on Christmas Eve.
Move Over, FedEx - Here Comes Amazon
December 26, 2015
Amazon has been negotiating a lease for 20 Boeing 767 jets as it executes on plans to start its own air cargo business, according to recent reports. It launched a pilot of the service in Wilmington, Ohio, where Air Transport Services Group, or ATSG, has been managing airfreight on Amazon's behalf. ATSG reportedly moved into the Wilmington Air Park under contract with an unnamed company.
Retailers Will Keep the Lights Burning on Christmas Eve
December 23, 2015
Target, Walmart and other large U.S. retailers have extended their hours on Christmas Eve in an effort to snag last-minute holiday shoppers. It's a wider net for consumers during a season in which about 17 percent of shoppers last week said they hadn't starting buying gifts, in a Reuters/Ipsos poll. Walmart will stay open until 8 p.m., and Target's staff will await gift givers until 11 p.m.
CRM Predictions: Spotting the Critical Connections
December 22, 2015
At this time of the year, there's a clamoring among the business publishing class for predictions. That is partly because prediction stories are considered easy to write, and once they're done the staff can go celebrate the holidays while their publication continues to deliver content. However, having written a lot of prediction stories in the past, I can tell you that they are not easy to write.
10 Things on an Apple Fan's 2016 Wish List
December 22, 2015
When your favorite consumer tech company is also the best consumer tech company in the world, and said tech company is generally a magnet for hyperbole and blind customer loyalty -- while also producing more products at higher levels of quality than ever before -- what's left to really wish for? Plenty, it turns out. I'm not talking about a new Apple car or even any special new product category.
Surprise Success: What to Do When Sales Go Through the Roof
December 22, 2015
Success is a good thing. Sometimes, however, surges in orders and sales cause headaches for e-commerce companies. The key is to expect the unexpected. Planning ahead can help ensure that sales spikes are handled as smoothly as possible. "It's never too early to start planning for growth," said Marg Hyland, founder of Pegeen. "You need to be prepared."
Linux Foundation Gives Blockchain a Boost
December 21, 2015
The Linux Foundation last week announced it was teaming up with a group of high-tech and financial giants on a project to advance the blockchain technology made famous by bitcoin virtual currency. IBM, Cisco and Intel have agreed to collaborate with a number of financial institutions and other companies to develop an enterprise-grade open source distributed ledger framework.
Cook Rearranges Apple's Executive Suite
December 18, 2015
Apple on Thursday announced some personnel moves that suggest CEO Tim Cook's future vision for the company. He named Jeff Williams chief operating officer, elevated Johny Srouji to senior vice president, broadened the powers of Senior Vice President of Worldwide Marketing Phil Schiller, and added Tor Myhren as vice president of marketing communications.
Year-End Intelligence
December 16, 2015
There's always an aphorism about Santa, stockings and year-end funding news, but I am tired of them so I'll let you imagine one. However, the funding news is so good from so many sources that I thought it worthwhile to mention a few items -- there are patterns emerging. First, Salesforce bought MinHash. That's not a funding event proper, but it does provide some modicum of cash to the founders.
Star Citizen's Second Alpha Hurtles Past $100M Landmark
December 16, 2015
Racking in more than 200 times its original asking price, the crowdfunded space simulator Star Citizen recently reached a landmark 100 million in backer dollars. At the same time, developer Cloud Imperium released version 2.0 of the game's Alpha build. It's billed as the biggest Star Citizen update yet. The update puts to use the Star Citizen's multi-crew component.
Alibaba May Have to Handle SCMP With Kid Gloves
December 15, 2015
Alibaba Group last week announced that it has entered an agreement to buy the South China Morning Post and other media assets of SCMP Group. Alibaba, which claims to be the world's largest online and mobile commerce company, said its vision was to provide objective coverage of China to readers around the English-speaking world. The SCMP is known for its tough coverage of Beijing.
Bad Batteries May Cause Hoverboard Craze to Flame Out
December 14, 2015
Amazon has pulled some of this holiday season's most popular gifts from its website amid safety concerns, according to reports that surfaced Monday. It apparently stopped selling several brands of electric self-balancing scooters -- aka "hoverboards" -- including the Swagway. The move comes on the heels of last week's news that several airlines no longer would allow the devices on flights.
Atlassian Surges in Eye-Popping IPO
December 14, 2015
Atlassian last week exceeded expectations with its initial public offering, beginning trading at more than $27 per share, about 30 percent higher than the $21 issue price. That means the company -- trading under the ticker "TEAM" -- was valued at about $5.6 billion Thursday. Atlassian's shares closed at $27.78. The company, founded in 2002, is best known for its Jira and HipChat products.
Twitter Sics Promoted Tweets on Logged-Out Users
December 11, 2015
Twitter on Thursday revealed it's testing the expansion of promoted tweets aimed at logged-out users. The company has been searching for ways to monetize the patronage of the roughly 500 million logged-out users per month who hop off Google for a moment to read tweet or two. The glue here is more tweets, more content. The test will enable logged-out users to view promoted tweets.
Aussie Cops Raid Home of Elusive Suspected Bitcoin Inventor
December 10, 2015
Australian police on Wednesday raided the home of a shadowy figure who just hours earlier had been outed as one of the original founders of bitcoin digital currency in two separate media reports. Identified in multiple media reports, Australian entrepreneur Craig Steven Wright was said to be the man who created the controversial bitcoin cryptocurrency.
Mozilla Launches Free Ad Blocker for iOS 9
December 9, 2015
Mozilla on Monday launched Focus by Firefox, a free ad blocker for Safari users on iOS 9. It lets users block the same trackers blocked by Private Browsing with Tracking Protection in Firefox for the Windows, Mac, Linux and Android platforms. The protection is based on Disconnect's open source block list. Focus by Firefox doesn't work with Firefox.
Yahoo Spins in Reverse
December 9, 2015
Yahoo on Wednesday announced that its board of directors decided to suspend plans to spin off its Alibaba holdings and instead will undertake a reverse spinoff, transferring its other assets and liabilities to a newly formed company. The stock of the newly formed company will be distributed pro rata to Yahoo shareholders, resulting in two separate publicly traded companies.
Going Big: Preparing to Grow Your E-Commerce Startup
December 8, 2015
Though startups start small, if all goes well, they eventually will experience growth. It's vital, therefore, for entrepreneurs to plan for this growth. Yet what does it mean to prepare for growth? We talked to some experts, who offered tips for making your way down the yellow brick road to success. The first thing many e-business owners emphasize is that success isn't measured just by profits.
Forces That Will Reshape the IT Landscape in 2016
December 4, 2015
There may be no better way to capture the state of the technology industry than to borrow Charles Dickens' famous opening from A Tale of Two Cities: "It was the best of times, it was the worst of times..." It never has been a better time to launch offerings via the cloud, but the availability of low-cost computing power and open source software have created unprecedented competitive challenges.
Microsoft Dynamics CRM 2016 Focuses on Intelligence
December 3, 2015
Microsoft this week released Dynamics CRM 2016 in CRM Online and on-premises versions. Built-in intelligence is a key feature of the package, which is available in 130 markets and 144 languages. It leverages the Cortana Analytics Suite's advanced analytics and machine learning capabilities. Intelligence "is important because it's an idea that's current," observed analyst Denis Pombriant.
'Tis the Season for Online Predators
December 3, 2015
While visions of holiday shoppers dance in retailers' heads, those visions are also on the minds of online marauders. Net predators are sticking to scams that have made them money throughout the year. "Over the last 12 months, we've seen a return to attachments with innocuous macros in them," said Kevin Epstein, vice president of advanced security and governance at Proofpoint.
Target's Website Misses the Mark on Cyber Monday
December 1, 2015
Target's website traffic hit a wall when a record number of shoppers showed up in search of Cyber Monday bargains. Having offered a 15 percent discount for any purchase made through the site, Target began to experience problems shortly after 10 a.m. It then placed customers in a virtual queue that effectively held their place in line so they would not lose their purchase orders.
How to Go Viral: E-Commerce Marketing Strategies
December 1, 2015
Once you've started your e-commerce business, one of the first steps toward success is to get the word out about your products. With all the different social media and other platforms available, however, effective marketing is more complex than ever. It's important to have a balanced and far-reaching strategy -- one that's just as focused on reaching long-term goals as it is on going viral.
Pirate Bay Scores Rare Legal Victory
December 1, 2015
A District Court in Stockholm, Sweden, last week ruled against an international group of content providers who sought to force a local Internet service provider to block The Pirate Bay, a file-sharing site, said lawyers for the plaintiffs. The content providers had filed a lawsuit suit to compel ISP Bredbandsbolaget to block The Pirate Bay from operating in Sweden.
See More Articles in E-Commerce Section >>
Facebook Twitter LinkedIn Google+ RSS
What is your reaction to the rumored
4-inch iPhone?
I'm in -- I'd love to have a smaller iPhone.
I prefer a larger iPhone, but it's good to have more options.
I expect innovation from Apple -- seems it's running out of ideas.
I'm not interested in an iPhone of any size.
Try MailChimp Pro