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IntelliBuzz Helps Brands Keep an Eye on Social Media Mentions February 15, 2013 
Intelliverse has rolled out a new cloud-based tool that monitors social media for brand mentions and responds when appropriate. IntelliBuzz is simple enough that a company with minimal IT resources in-house -- that is, a computer and an Internet connection -- can manage this outreach just using the app.
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Bringing SaaS Apps to the Masses February 08, 2013 
One of the age-old challenges that has plagued the software industry, like many others, is how vendors can reach small- and mid-sized businesses with their software products. Although today's Software as a Service model eliminates many of the distribution challenges of the past, it hasn't overcome the obstacles associated with selling cloud-based applications to SMBs.
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HP Enters Pavilion 14 in Chromebook Games February 05, 2013 
After years of being one of Microsoft's biggest supporters in the Windows-based laptop market, HP has officially released its first Chromebook: the Pavilion 14 running Google's Chrome OS. Now that HP has followed Samsung, Acer and Lenovo in jumping on the multi-OS bandwagon, the question is this: Can this portable computer maintain the Chromebook shine?
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Linux Netbooks: Hiding in Plain Sight February 05, 2013 
You just think that's a Chromebook beckoning you with an open source OS, easier upgradeability and fast connections to the cloud. All those qualities could make it a Linux netbook in disguise -- or at least what the netbooks of a few years ago promised before they all started selling preloaded with Windows. The key? More manufacturers buying into the flexibility of the Linux kernel in the Chrome OS.
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Microsoft Office and the Big Subscription Bet February 04, 2013 
Well it's been another wild week here in the Linux blogosphere, what with all the ruckus emanating out of the bordering Redmond territories. Much like what happened last fall when Windows 8 made its fanfare-filled debut, the launch of Office 2013 and 365 last Tuesday left more than a few Linux bloggers with a ringing in the ears that didn't abate for days.
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Cloud Atlas: Defining and Categorizing the Personal Cloud February 02, 2013 
The definition and makeup of the "personal cloud" are areas of intense debate. A variety of companies with a stake in cloud-based engagement have very different perspectives on what is and is not included as part of a consumer's personal cloud.
"The cloud" broadly refers to the content, services, and features that users can access remotely on the Internet or via some other network.
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Microsoft Cuts Ribbon on Low-Rent Office January 31, 2013
Microsoft this week announced the worldwide availability of Office 365 Home Premium, a cloud-based subscription version of its flagship Office productivity software. It will include all Office applications and work on Windows tablets, PCs and Macs. Pricing for most consumers is $99.99 a year or $9.99 per month.
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HP Horns In on the Chromebook Action January 29, 2013 
The brief appearance of a spec sheet on HP's online shopping website Monday seemed to indicate the company has joined the list of Microsoft partners offering Chromebooks. The sheet listed details of the HP Pavilion Chromebook 14-c010us PC and carried an advertisement embargo date of Feb. 17. It may have been placed on the Web by accident, but it's also possible it was a marketing ploy.
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The Call Center in the Cloud January 21, 2013 
Call centers are increasingly migrating away from on-premises systems to cloud-based systems, which can save money and give greater flexibility. Everything from customer data to telephony software is making its way to the cloud, revolutionizing the way call centers manage their operations. "It's all the buzz now, " said Mitch Lieber, principal at Lieber & Associates.
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Securing BYOD Access With Single Sign-on January 19, 2013 
For enterprises, the collision of the mobile revolution with the cloud revolution represents a security train wreck. Tablets and smartphones are quickly becoming the productivity tool of choice for executives, sales professionals and remote workers. However, BYOD is making it difficult for IT departments to enforce security policies on private and public cloud applications accessed from personal devices.
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The Perils of Cloud Computing January 10, 2013 
The cloud may be the future, but it's not a bed of roses. The Amazon Cloud had a meltdown on Christmas Eve, affecting many customers who use the service. Companies that use Amazon as their cloud, their customers and workers were all affected. What should we learn from this high-profile meltdown?
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Bringing Order to Data Backup Chaos January 07, 2013 
Enterprise backup is broken, but there are methods being developed to fix it. Nowadays, methods for backing up and protecting enterprise data are fragmented, complex and inefficient. However, some new approaches are helping to simplify the process, keep costs in check, and improve recovery speed and confidence.
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When Amazon Fails, the Buck Stops at Netflix December 28, 2012 
Some Netflix customers found themselves without service on Christmas Eve -- an unpardonable lapse on a day when many are snuggled in their homes and eager for entertainment. The streaming video provider has caught its fair share of flak for the outage -- but it was not solely to blame for its service being down in this particular instance.
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CRM Product Profiles: The Year in Review December 28, 2012 
CRM applications tend to embody a range of features, depending on the maker and the audience. Some applications are stripped-down products sporting a handful of features -- and only those features -- deemed necessary to the user. Other products have become de facto mini-ERP systems with their integrations into back-end systems and business analytics.
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Can Google Apps Crumble Microsoft's Office Foundation? December 27, 2012 
Google is heading into the new year with a new set of enterprise customers, the result of moves made this year to revamp its cloud-based productivity applications. For years, Google has been infiltrating areas beyond its core search business. This was the first year it was able to make real headway with large-scale customer adoption for its collaboration software, though.
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Salesforce.com Pilots Tech for Team-Building December 21, 2012 
Salesforce.com rolled out an integration between Sales Cloud and Work.com this week. The integration is currently available in pilot and will be made generally available to all Salesforce.com customers in the first half of 2013. To understand the value-add the integration offers, one first has to become acquainted with Salesforce.com's social performance management platform, Work.com.
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2013: The Shape of Cloud Computing to Come December 14, 2012 
SaaS has become an accepted alternative to traditional on-premises enterprise applications, and a broader set of cloud services is becoming a viable option for businesses seeking more flexible, economical computing capabilities. Adoption of these services is accelerating rapidly, because they are delivering tangible, measurable business benefits that clearly demonstrate their value.
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The Cloud: No Longer Distrusted and Misunderstood December 10, 2012 
A recent survey on cloud computing explored the business growth opportunities for buyers and consumers of cloud services alike, and its findings about confidence are surprising. Businesses are experimenting with the technologies and services that are available. The multi-year annual survey on the cloud market provides a springboard to examine some of the implications for where the growth opportunities and inhibitors may be.
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iTunes Expands to India, Russia, 54 Other Countries December 04, 2012 
The iTunes store has opened up in Russia and a slew of other countries that were previously left off its coverage map. The 56-country expansion nearly doubles the number of countries in which iTunes is now available. Turkey, India and South Africa were also part of the launch, which Apple says will feature local and international music targeted at specific audiences.
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The Rationale for Building Your Own Cloud December 03, 2012 
Many businesses know the benefits of taking their business to the cloud, but Australian IT services provider Thomas Duryea Consulting made the transition to cloud computing its business. The company is using a cloud-of-clouds approach to provide new types of IT services to customers in the Asia-Pacific region. Thomas Duryea designed, built, and commercialized a vast cloud infrastructure.
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