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Red Hat's OpenShift Container Platform Expands Cloud Options
January 18, 2017
Red Hat has announced the general availability of Red Hat OpenShift Container Platform 3.4. This latest version helps organizations better embrace new Linux container technologies that can deliver innovative business applications and services without sacrificing existing IT investments. It offers dynamic storage provisioning and multitenancy for both traditional and cloud-native applications.
Clarabridge Delivers Retail Banking Package
January 17, 2017
Clarabridge, which offers SaaS and on-premises software products designed to help companies improve their customer experience management, on Tuesday announced a full-service solution for retail banking. Clarabridge's solutions use sentiment and text analytics to enable automatic collection, categorization and reporting on structured and unstructured data.
Amazon Growth Spurt to Create 100K New Jobs
January 13, 2017
Amazon on Thursday announced it will create more than 100,000 new jobs across the United States over the next 18 months, ranging from entry-level opportunities to positions for engineers and software developers. All will be full-time jobs with full benefits. Many of the jobs will be in new fulfillment centers currently under construction in Texas, California, Florida, New Jersey and other states.
The Crystallization of Salesforce's IoT Strategy
January 12, 2017
While the general public's fascination with technology largely has been focused on the latest connected products unveiled at the recent CES conference in Las Vegas, many companies are trying to figure out where the real business opportunities lie in the long-awaited rise of the Internet of Things. One of the early proponents of IoT's unprecedented potential was Salesforce.com.
Oracle's Cloud Strategy: A Fine Balance
January 11, 2017
Oracle recently held a call for analysts to discuss its results for the last quarter, and there were multiple bright spots. It was much like a similar call 90 days previous, and together the calls drove home the conclusion that Oracle is turning into a cloud company. A casual observer might not be convinced, since the macro numbers show a company barely growing.
Atlassian Scoops Up Trello for $425 Million
January 9, 2017
Atlassian, the parent company behind the Jira enterprise tracking and HipChat communication apps, on Monday announced a deal to acquire Trello, the developer of a cloud-based collaboration app for enterprise teams and personal use. Atlassian will fork over $425 million-- $360 million in cash and the rest in stock. Trello provides software that includes digital whiteboards and virtual sticky notes.
New CEO to Guide FinancialForce's Ambitious Growth Plans
January 9, 2017
Cloud-based ERP firm FinancialForce has named a new CEO, Tod Nielsen, who previously served as EVP of platform at Salesforce. Nielsen takes the helm from FinancialForce founder Jeremy Roche, who remains a major shareholder in the company. He will stay on as special advisor to the management team and work with FinancialForce investor Unit4 in an executive position. Roche's home base is in the UK.
Docker Delivers Containerd to Open Source Community
December 16, 2016
Docker on Wednesday announced that it will spin out containerd, a key component of its Docker Engine, for open source use. Containerd will provide an open, stable and extensible base for building non-Docker products and container solutions, the company said. Some of the top cloud providers have committed to making contributions to the project, giving it instant credibility within the community.
Cloud Enters Mainstream in Federal IT Investment Plans
December 16, 2016
U.S. government agencies will continue to invest hefty sums in cloud computing technology over the next five years. After that period, spending on cloud is likely to moderate, but the amount of investing will remain at impressive levels. Cloud computing is far from mature within the federal government, but it has reached a point at which it is a mainstream component of government IT resources.
CrateDB Launches Machine Data Innovations
December 14, 2016
Crate.io has announced the general availability of the first non-beta release of CrateDB 1.0, an open source SQL database that enables real-time analytics for machine data applications. CrateDB is an SQL database alternative to NOSQL machine data management solutions. It gives mainstream SQL developers access to machine data applications that previously were available only using NoSQL solutions.
Salesforce Releases Texting Customer Service Chatbot
December 14, 2016
Salesforce has released LiveMessage, a chatbot that lets enterprises users engage customers through messaging apps such as Facebook Messenger, SMS or MMS directly within its Service Cloud. Service agents can respond to customers on Facebook Messenger after accessing their records, for example, and the conversation automatically is appended and can be resumed later if necessary.
Microsoft and Intel's Project Evo Ups the PC Game
December 9, 2016
Microsoft and Intel have announced Project Evo, their highly anticipated collaboration to create the next generation of personal computers. The project aims to expand on new advances in AI, mixed reality, advanced security and gaming, Terry Myerson, executive vice president of the Windows and Devices Group at Microsoft, unveiled some of Project Evo's ambitious plans at the WinHEC event in China.
How Amazon Could Reshape More Industries in 2017
December 7, 2016
Anyone who attended the recent AWS re:Invent conference -- or watched many sessions online, as I did -- probably is still trying to absorb the full implications of all of the company's initiatives unveiled at the event. Although AWS already has redefined the computing and software development industries fundamentally, with its groundbreaking IaaS offerings, it isn't resting on its laurels.
2016: The Year in Review
December 6, 2016
This year will go down as an important turning point in CRM. For the last decade and a half, we've been simultaneously building and destroying CRM -- first by linking all of the disparate databases to get that 360-degree view, and then by adding important accessories like social and analytics. At the same time, we've been busy tearing down conventional architectures and spinning up the cloud.
AWS Announces AI, Hybrid Cloud Innovations
December 3, 2016
Amazon Web Services has introduced a new set of technologies designed to pull the artificial intelligence expertise developed for its core retail business into the cloud, while expanding its hybrid cloud technologies into the field, where data services can use the IoT to access connected devices. AWS CEO Andy Jassy unveiled the new lineup of services at the company's annual re:Invent conference.
Zenefits Pays the Piper
December 1, 2016
The California Department of Insurance this week announced fines totaling $7 million against startup Zenefits, a provider of cloud-based human resources services. The company's former leadership "created an anything goes culture at the Internet startup, resulting in numerous violations of licensing requirements to protect consumers," said Insurance Commissioner Dave Jones.
iPhone Call Logs Easy Pickings on iCloud, Says Russian Security Firm
November 17, 2016
Russian digital forensics firm ElcomSoft on Thursday reported that Apple automatically uploads iPhone call logs to iCloud remote servers, and that users have no official way to disable this feature other than to completely switch off the iCloud drive. The data uploaded could include a list of all calls made and received on an iOS device, as well as phone numbers, dates and times, and duration.
AWS Enjoys Top Perch in IaaS, PaaS Markets
November 17, 2016
Amazon Web Services maintained a commanding lead over the competition in the public IaaS and PaaS businesses during the third quarter, despite rapid growth from rivals Google and Microsoft in the IaaS space, according to a recent report from Synergy Research Group. AWS, which has become an increasingly important segment of Amazon's operations, continues to dominate the IaaS business.
Coping With Software Licensing Challenges in the Cloud
November 15, 2016
A majority of independent software vendors were dealing with an escalating assortment of organizational issues monitoring and monetizing their software capabilities, according to a survey of ISV executives conducted last year. As many of those ISVs move to the cloud and SaaS delivery models, they face even greater obstacles achieving their business objectives.
AWS Gives Customers On-Premises Linux Option
November 10, 2016
Amazon Web Services recently expanded its menu of cloud services to give customers the option of using the Amazon Linux AMI on premises. Customers can use the Amazon Container Image on premises for the purpose of developing and testing workloads, AWS Chief Evangelist Jeff Barr explained. The AMI provides a stable, secure and high-performance application environment.
Microsoft Launches Teams to Foil Office 365 Poachers
November 4, 2016
Microsoft has launched Teams, a new collaboration offering designed to fend off Office 365 competitors. The new chat-based workspace product brings together people, conversations and content, along with some familiar productivity tools, to facilitate collaboration on projects. "With Microsoft Teams, we aspire to create a more open, digital environment," noted Microsoft VP Kirk Koenigsbauer.
AvePoint CEO TJ Jiang: Innovation Through Collaboration
November 3, 2016
The latest CRM trends "are part of the whole movement toward digitization of the workforce," said AvePoint CEO TJ Jiang. "We see much more integration and automation in the CRM space. We've been working, for instance, to digitize a social welfare organization, where caseworkers will go in the field to service underprivileged children. ... Historically, it's all been paper-based."
Google's Jamboard Aids Enterprise Brainstorming Sessions
October 26, 2016
Google on Tuesday announced Jamboard, a digital whiteboard for collaboration in the cloud. It's compatible with G Suite and Google Search, as well as Google Drive. Users can collaborate and broadcast their work globally through Google Hangouts. Jamboard has a 55-inch 4K display with touchscreen functionality, a built-in HD camera, speakers, and WiFi connectivity.
Red Hat and Ericsson Forge 5G, IoT Open Source Alliance
October 20, 2016
Red Hat and Ericsson on Wednesday announced an alliance meant to speed adoption of open source solutions in the information and communications technology space. The alliance will help promote a range of fully open source and production-ready cloud solutions, spanning OpenStack, software defined-networking and software-defined infrastructure, the companies said.
Year-End Deals on Track for Federal IT Providers
October 19, 2016
Just when most of the country is on vacation -- including the U.S. Congress -- federal government agencies become active in awarding contracts. The federal fiscal year ends on Sept. 30, and many agencies wait until the last quarter of the year to make acquisitions. The last few months have brought billions of dollars in federal contracts for information technology providers.
Microsoft Adds Muscle to Dynamics 365
October 18, 2016
Microsoft last week shared new information about its upcoming Dynamics 365 cloud service: the addition of 100 new apps; the inclusion of Solution Integrator partners in Appsource; the division of apps and features into Enterprise and Business Editions, the latter for SMBs; and a new subscription model. Many of the new capabilities will be available in both editions on Nov. 1.
Rethinking Business Process Reengineering in the Cloud
October 12, 2016
Nearly 25 years ago, Michael Hammer and James Champy coauthored one of the most influential business books of the period, Reengineering the Corporation: A Manifesto for Business Revolution, anticipating some of the important changes that lay ahead. The corporate world was trying to cope with the growing pressures of globalization and the advent of personal computing.
Bring Back the CIO
October 10, 2016
The cloud revolution has made an enormous contribution to the evolution of sales and marketing software, as well as to business software of all types. There's a long list of benefits it's conferred on users -- from the ability to outsource security and maintenance tasks to the avoidance of manual upgrade processes, to the switch in payment modes, to a model more affordable for more businesses.
IoT Could Become Playground for Botnets Gone Wild
October 6, 2016
The source code for Mirai, the malware behind the botnet that launched a massive attack on the Krebs on Security website -- the largest DDoS attack on record -- has been released in the wild, according to Brian Krebs. A hacker who goes by the handle "Anna-senpai," apparently because of increased scrutiny from the cybersec industry, last week announced the release on Hackforums, Krebs said.
Salesforce Commerce Cloud Hits the Streets
October 5, 2016
Salesforce last week unveiled the Salesforce Commerce Cloud, billing it as the fastest path to unified commerce. It's built on technology from Demandware; Salesforce completed its acquisition of the company this summer. Commerce Cloud enables brands to provide personalized experiences for shoppers across the Web, mobile devices, social networks and in stores.
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What's your reaction to the Turkish Crime Family's claim that it can access hundreds of millions of iCloud accounts?
I'm very worried -- I take all cyberthreats seriously.
I'm feeling secure -- I changed my password and set up 2FA.
I'm angry -- companies need to be more responsible.
I'm not at all concerned -- I trust Apple.
I'm resigned -- I expect to be breached at some point.
I don't care much -- the world has bigger problems.