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Reading Into the Red Hat CentOS Deal
April 23, 2014
There was a somewhat quiet, cost-free acquisition of sorts in the Linux world earlier this year when Red Hat announced it was joining forces with Red Hat Enterprise Linux community clone CentOS. The move, which effectively brings organization, governance, backing and technology of CentOS under Red Hat's brim, is interesting for a few reasons.
inContact Rolls Out Feature-Rich Cloud Call Center Update
April 23, 2014
inContact has released its first cloud contact center software update for the year. Version 14.1 contains a new two-way SMS channel, more refined automated call-routing, deeper integration with Salesforce.com and Oracle, and new APIs that give enterprise users the ability to customize their own applications and do a deep dive into their data. The company currently is rolling out the new version.
The Pace of Federal IT Innovation Requires Vendor Patience
April 11, 2014
Federal information technology managers are as intrigued as any other IT community by the potential benefits from IT innovations. However, many federal managers continue to face challenges in adopting innovative technologies. Lack of funding, employee skill gaps, and lack of organizational buy-in are the top three constraints that inhibit the use of new technologies.
The Cloud's Long Tail: Industry-Specific SaaS Solutions
April 11, 2014
A new wave of opportunities is emerging to create industry-specific Software as a Service and cloud computing vertical market solutions. A number of new examples of this phenomenon have crossed my radar over the past few weeks which clearly illustrate the long tail effect of the cloud. The most prominent recent example of SaaS verticalization has been Veeva's successful IPO.
Dropbox Reaches for Brass Ring With Photo-Sharing Carousel
April 10, 2014
Dropbox on Wednesday unveiled Carousel, a new app designed to function as a storage space for users' photos and videos. The Carousel app allows Dropbox users to organize, share and save photos from their Android or iOS phone as well as from Dropbox. Photos are sorted by event to allow for easy access to the files, and the app automatically backs up new photos or videos.
Microsoft's Office for iPad Scores Big
March 31, 2014
Microsoft last week unveiled Office for iPad, which consists of Excel, Word and PowerPoint, rearchitected from the ground up. Office for iPad is available as a free download for the iPad and iPhone, with limited capability. Users who want to create or edit documents with the office suite have to subscribe to Microsoft Office 365. Microsoft prefers Apple over Google, noted tech analyst Rob Enderle.
Service-Based IT Switches Up Feds' Vendor Relationships
March 28, 2014
Cloud computing has ushered in an emphasis on service-oriented, on-demand information technology in the federal market. The shift from acquiring hard assets, such as computers, servers and even mobile devices, as well as software packages installed on those assets, has been gradual. However, the process has reached a point that it requires more attention from the vendor community.
Microsoft Launches Public Cloud in China
March 27, 2014
Microsoft is now offering general availability of its Azure cloud service in China, becoming the first multinational company to provide public cloud services in the Middle Kingdom. Microsoft is partnering with 21Vianet, a Chinese data center services provider, a marriage that likely helped appease Beijing officials. Until now, all major cloud providers in China have been Chinese.
Complicating the Cloud
March 14, 2014
Although I've been a proponent of the business benefits of migrating to the "cloud" since before the term was popularized by today's market leaders, I have to admit that the cloud industry is doing a great job of making it increasingly difficult for CIOs and other corporate decision makers to feel confident about making the move. Cloud converts aren't sure where to start.
Feds, IT Vendors See Clearer Path to the Cloud
March 13, 2014
Federal agencies have been diligently pursuing the use of cloud-based information technology for the past three years in compliance with a White House directive. As a result, federal spending on cloud-based technologies reached $2.3 billion in fiscal 2013, according to a market assessment by Deltek. That investment level could top $6 billion annually in a few years.
The Increasing Business Risk of Cloud Cyberattacks
March 10, 2014
It is hard to figure out which is growing at a faster pace -- movement to the cloud or cybercrime. Cybercrime is following the data to the cloud, according to reports, to find and steal cloud data of hotel records, credit card information, and maybe even corporate secrets and the client files of lawyers. The concept of managing data for business on a remote computer is actually 50 years old.
The Amazing Promise of HP's Impossible Turnaround
March 10, 2014
HP has made incredible progress over the last few years with Meg Whitman at the helm, which was evident at its annual analyst meeting last week. It has made major progress in the cloud, in devices, and in how the company is run. The result should be an increasingly interesting set of products and services uniquely differentiated in the market. This effort was far from easy.
Red Hat Launches a 3-fer for Enterprise BPM Users
March 04, 2014
Red Hat on Tuesday unveiled Red Hat JBoss BPM Suite 6, an open source business process management suite that combines business process management, business rules management and complex event processing technologies in a single product offering. JBoss BPM Suite 6 includes all the capabilities of the next version of Red Hat's business rules platform, JBoss BRMS 6.
Microsoft Beats the Customer-Centricity Drum at Convergence
March 04, 2014
Microsoft on Tuesday kicked off its Microsoft Dynamics Convergence 2014 conference with a keynote address by Executive Vice President Kirill Tatarinov, whose running theme was the need for the companies to be customer-centric to stay competitive. "Technology has changed the social fabric, transforming how we engage, connect and interact with one another," Tatarinov said.
The End of 'Good Enough' Computing
February 26, 2014
During the heyday of the dot-com boom, then-HP CEO Carly Fiorina espoused "good enough" computing. Despite significant performance differences between x86 servers and Unix and other enterprise-class systems, the dramatically lower cost of x86-based products would cause organizations to rethink their computing priorities and adopt, buy and deploy x86 whenever and wherever possible, she maintained.
Investors Drop $350M on Dropbox
February 25, 2014
Dropbox reportedly has secured $350 million in a new round of funding to further its growth. The funding round generated at least $325 million but that figure could swell to as much as $450 million, according to documents filed Tuesday with the Securities and Exchange Commission. It appears that $350 million already has been raised. The financing gives Dropbox a $10 billion valuation.
Microsoft Beckons New Consumers to Old Online Services
February 21, 2014
What's in a name? Microsoft is hoping more traffic to two of its online properties. The company has renamed its cloud storage service because of legal entanglements and the website for free versions of its Office productivity apps because of consumer confusion. The name changes, which took effect this week, weren't accompanied by very much in the way of feature changes.
Easing DevOps Snafus in the Cloud Era
February 21, 2014
As developers are pressured to produce mobile and distributed cloud apps ever faster and with more network unknowns, the older methods of software quality control can lack sufficient predictability. And as Agile development means faster iterations and a constant stream of updates, newer means of automated testing of the apps in near-production realism prove increasingly valuable.
Federal Cloud Efforts Bring Pennies From Heaven
February 19, 2014
U.S. government agencies have faced significant obstacles in meeting a federal mandate designed to foster the use of cloud technologies, but those challenges are unlikely to derail federal adoption of the technology, and there are indications that cloud deployments will accelerate at a much faster rate over the next few years. Cost savings have been the primary driver.
Learning the Business Value of SaaS
February 14, 2014
Computer and software companies have been battling for the hearts and minds of students for decades, and now school administrators are becoming the target of smart Software as a Service and cloud computing service providers. The most notorious examples of using classroom marketing tactics to gain a long-term strategic advantage are Apple and Google.

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