Attract, retain and delight more customers with ZOHO CRM. Click here for a 15-day free trial.
Welcome | Sign In
ECommerceTimes.com


 Best Practices for Marketing Automation Excellence
Drive revenue with tips for marketing sophistication with Microsoft CRM. Download the CoreMotives eBook today.

EC Poised to Unleash Its Wrath on Microsoft
March 01, 2013
It will be déjà vu all over again for Microsoft, which apparently is about to be slapped with a stiff fine for violating the European Union's antitrust rules. The European Commission reportedly will impose a penalty by the end of March for Microsoft's violation of a 2009 pledge to allow European users of its Windows operating system to choose among competing browsers.
China Returns US Cyberattack Volley
March 01, 2013
What, China was just going to say nothing? On the heels of a report that China's military has for years been engaging in cyberespionage against the U.S., China's Ministry of Defense claimed that a pair of its military websites were attacked more than 100,000 times per month in 2012.
Judge Nixes Samsung's Request to Ban Apple Devices in Japan
March 01, 2013
Apple won a victory over Samsung in a Japanese district court Thursday that will allow it to continue to sell iPads and iPhones in that country. Samsung tried to block the sale of the Apple devices in Japan because it said they stepped on some data transfer patents that the company owned.
Mason Marches, Groupon Regroups
March 01, 2013
A day after posting disappointing quarterly earnings, Groupon ousted its founder and CEO Andrew Mason. The company's stock jumped 4 percent in after-hours trading as the news became public. "I've decided that I'd like to spend more time with my family. Just kidding -- I was fired today. If you're wondering why... you haven't been paying attention," Mason said in a letter to employees.
Cook Cheers Investors While Saying Very Little
February 28, 2013
CEO Tim Cook presided over Apple's annual shareholder meeting on Wednesday, where he fielded questions about a lawsuit filed by activist investor David Einhorn. In his complaint, Einhorn demanded that Apple unbundle scheduled votes that he claimed would require shareholders to consider separate matters in one ballot. Cook called the lawsuit "silly," but the judge ruled in favor of Einhorn.
Copyright Alert System: Six Strikes and You're Annoyed
February 27, 2013
The Center for Copyright Information is ready to start implementing the Copyright Alert System, it said Monday. Under the system, content partners, such as music and movie producers, will alert participating ISPs of alleged P2P copyright infringement by their customers. The ISPs will then forward those copyright alerts to the supposed offenders.
Yahoo Chief Mayer's Telecommute Ban Stokes Work-Life Debate
February 26, 2013
Yahoo CEO Marissa Mayer needs all employees close as she tries to fix the ailing company's problems. That means beginning in June, Yahoo employees who have been able to work from home will be asked to head back into the office, according to a company human resources memo. Some of Yahoo's most important "communication and collaboration" come from impromptu meetings, discussions between employees and meeting new people around the office, the memo said.
Planting Seeds of Injustice
February 26, 2013
At the oral argument in Bowman v. Monsanto, Chief Justice Roberts cut off Bowman's attorney seconds into his delivery, questioning his thesis, which undermined the purposes of patent law. "Why in the world would anybody spend any money to try to improve the seed if as soon as they sold the first one anybody could grow more and have as many of those seeds as they want?"
FTC Gives HTC a Good Shaking Over Bungled Security
February 25, 2013
The Federal Trade Commission last week reached a settlement with HTC America over charges the company failed to take reasonable steps to secure the software in its smartphones and tablet computers. The security flaws could have compromised the privacy of millions of consumers, the agency said. This is the FTC's first case against a mobile device manufacturer.
AT&T's Take on Shifting Cloud Challenges and Opportunities
February 25, 2013
Migrating to the cloud is all the rage, but companies large and small are finding that they need to move a wider variety of their daily operations to network-delivered services -- if they are available, and within their budgets. One of the world's largest service providers, global telecommunications giant AT&T, has created advanced cloud services for its business customers.
Holistic Tech Support in a DIY World
February 23, 2013
The evolving technological needs of consumers have prompted changes not only in tech support services, but also in the business strategies of technical support providers. Those providers need to adjust their business models in order to effectively meet consumers' needs and remain relevant. At first glance, many recent innovations would seem to eliminate the need for tech support.
HP's Less Crummy Than Expected Q1 Spurs Wishing, Hoping
February 22, 2013
After months of dismal news, HP had something positive to report to its shareholders: fiscal Q1 numbers that exceeded both Wall Street and company expectations. Granted, the bar was set exceedingly low for the company, which shocked investors last year with news that it would have to take an $8.8 billion impairment charge.
Einhorn to Apple: Time to Pay the Piper
February 22, 2013
Hedge fund manager and rogue Apple investor David Einhorn hosted a conference call for shareholders Thursday as he continued his campaign to steer more cash from the company's balance sheet toward investors. Einhorn, a manager at Greenlight Capital, used the call as part of his broader strategy to pressure Apple to issue a stockholder dividend rather than let the company's $137 billion lay idle.
Keeping Up With the Future: Risk Management for Rapid Technology Adoption
February 22, 2013
Everyone knows that protecting an organization's technology footprint has always been a delicate balancing act. Nowadays, literally everything about a given organization's technology portfolio is in a near-constant state of change; technologies change, usage changes and the threat landscape changes.
Twitter Flies Advertiser API
February 21, 2013
Twitter launched an API for advertisers Wednesday, a move designed to help the social network boost revenues to better compete with its Internet ad competitors. The company has had an ad structure in place since 2010, when it launched its Promoted Tweets program, which allows advertisers to push 140-character ads on user feeds.
Robotics: Revitalizing American Manufacturing
February 21, 2013
Much has been said over the last few years about the loss of American jobs to other countries. The fact is that China and India, as well as other cheap labor countries, have taken a good number of jobs. Many of these jobs will likely never return. I wrote an article in 2006 titled "Why Money Chases Cheap Labor -- The Outsourcing Phenomenon."
Elevating Customer Service to the Next Level
February 21, 2013
Do you dread calling a company to get customer support? Most of us do. We are on hold forever and the problem drags on way too long, leaving brand loyalty damaged. Some companies are solving that problem by partnering with Support.com -- building customer loyalty, developing a competitive advantage, and turning a profit at the same time.
Yahoo's New Home Page Goes for Lean, Clean Look
February 20, 2013
Yahoo CEO Marissa Mayer is putting her money -- or rather her shareholders' money -- where her mouth is. Mayer has been proclaiming Yahoo's mission of becoming a must-visit daily portal equally accessible via PCs and mobile devices. To that end, the company unveiled a redesign of its website on Wednesday.
Dell's Q4 Earnings Beat Estimates, Stoke Buyout Debate
February 20, 2013
Dell reported another quarter with a drop in sales and profits, but its Q4 earnings Tuesday did beat analyst expectations, thereby putting a hotter spotlight on the computer maker's proposed $24.4 billion leveraged buyout deal. The company reported a net income of $530 million, or 30 cents per share, a 31 percent drop from the same time a year ago.
Oracle Tries Again to Get Satisfaction in Java Case
February 20, 2013
Oracle is not letting go of its Java patent infringement beef against Google despite its sound drubbing last spring when U.S. District Court Judge William Alsup ruled that programming APIs were not subject to copyright protection. Last week, Oracle took the case to the U.S. Court of Appeals for the Federal Circuit.

See More Articles in Business Section >>
Firehost
More E-Commerce Times Headlines