Find Software and Service Providers on ALL EC Ecommerce Exchange
Welcome Guest | Sign In
ECommerceTimes.com
Nimble's Social CRM Finds Its Way Into Office 365
September 21, 2017
Social sales and marketing software provider Nimble and cloud services consultant NeoCloud have partnered to deliver a simple, affordable contact management and CRM package for Microsoft Office 365. NeoCloud has agreed to bundle Nimble CRM into all of its Office 365 deployments, beginning this month. Nimble CRM adds employees' individual connections to a shared team relationship manager.
Finally Oracle
September 20, 2017
Oracle showed some very good numbers in its latest earnings report. As it begins its second year of aggressive cloud promotion, the company overall is showing significant year-over-year improvements, thanks to its turn to cloud infrastructure, applications and platforms. Yet when read right, the numbers announce the end of the beginning of the end as much as they announce the end of the beginning.
The Vision Thing
September 15, 2017
Salesforce earlier this year introduced its Einstein Vision capability, an idea with a lot of promise but not a great deal of precedent. Who had applications that could see, and how would this be used? For decades, we've been content with scanning documents and analyzing them with OCR tools, or we've used bar codes and QR codes -- but it all came down to recognizing simple symbols.
IT Convergence Trend Alters Approach to Federal Market
September 14, 2017
Federal agencies have begun using an emerging information technology tool to manage the huge amount of data the United States government generates and stores. Federal IT managers recently have embraced the concept of convergence, which has been gaining traction in the private sector. Agencies also have indicated that the approach may be useful for other federal IT applications.
AI Tool Captures and Updates Contacts Automatically
September 13, 2017
Nimble has partnered with CircleBack, which offers an AI-powered contact capture and cleaning tool that updates contacts and scans business cards automatically. The CircleBack tool captures email signatures in Gmail and G Suite in real time, automatically adding new contacts to a user's list. The tool photographs or scans business cards and adds the information to contact lists as well.
Oracle's Numbers
September 11, 2017
Oracle will announce its Q1 revenue and profit numbers after market close on Wednesday. There's more than a little excitement about what might be revealed, specifically if the company can continue its rise, thanks to its cloud products. The anticipated answer is yes, but there's potential for a surprise. The company so far has been posting great numbers for its cloud products.
Apruve Allies with Matrix to Reduce B2B Credit Risk
September 11, 2017
Apruve last week announced a strategic alliance with Matrix Payment Systems to create a turnkey solution to mitigate the risk of advancing a revolving line of credit to business customers. Under the agreement, the companies will help businesses streamline the extension of credit with less financial risk and fewer back office overhead expenses. Both companies have dozens of customers.
Taking Business Communication in Stride
September 7, 2017
Atlassian has announced the development of Stride, a new Slack-like workplace tool designed to streamline the communication process for business users. Stride enables teams to take action via both a smart text-based messaging service and a fully featured video and audio service. The latter functionality is made available thanks to Atlassian's recent acquisition of Jitsi.
6 Reasons You Need CPQ
September 6, 2017
Many businesses still don't use configure, price, quote software in their routine sales processes. Maybe they don't need it, but for businesses that still cling to spreadsheet-based approaches to track things like price lists and product catalogs, chances are good that they're dealing with more overhead than they need to. Worse, they're wasting time and therefore money.
Document Foundation Freshens Up LibreOffice
September 5, 2017
The Document Foundation last week announced that it was rolling out LibreOffice 5.4.1 Fresh, the first minor upgrade to its LibreOffice 5.4 open source suite of productivity apps introduced earlier this summer. It also announced LibreOffice 5.3.6 Still, representing the sixth release of its LibreOffice 5.3 family originally introduced in January. LibreOffice 5.4.1 targets early adopters.
Apple, Accenture Team on iOS Enterprise Apps
August 30, 2017
Apple and Accenture on Tuesday announced a new partnership to develop iOS tools and services to help enterprises connect with their customers through iPads and iPhones. Accenture will create a dedicated iOS practice within Accenture Digital Studios, staffed by a range of visual and experience designers, programmers, data scientists and architects, as well as hardware and software designers.
Ten Billion
August 29, 2017
Salesforce announced the partial attainment of one of its long-range goals in its Q2 earnings announcement last week: It eclipsed its goal of a $10 billion run rate. This will be followed by similar announcements over the next year -- first $10 billion year, etc. -- and why not? The company should celebrate. Second quarter revenue hit $2.56 billion, a 26 percent increase year over year.
Microsoft, Red Hat Offer Enterprise Support for Containers in Hybrid Cloud
August 25, 2017
Microsoft and Red Hat this week expanded their nearly 2-year-old alliance to bridge the gap between Windows and open source computing with the launch of several new initiatives to help enterprise customers more easily adopt container solutions. The announcement bolsters an alliance that began in 2015, when Microsoft began offering Red Hat Enterprise Linux as the preferred choice for enterprise Linux workloads on Microsoft Azure.
Consumer Healthcare: Growing Importance of Patient Education and Communications Solutions
August 25, 2017
As the healthcare industry shifts to value-based care models, patient education and communication solutions increasingly have become an investment priority for care providers and payers. Consumers have many means, whether digital or analog, to acquire medical knowledge and personal health information, and they tend to reach out to their doctor when sick, or when they have complex health questions.
Kolab Now Is a Smooth On-Ramp for LibreOffice Online
August 23, 2017
As cloud popularity grows, so does the collection of free or low-cost online office tools that services like Microsoft Office Online and Google Docs/G Suite provide. However, those two major league offerings, along with a swarm of other cloud-based productivity platforms, are proprietary. Until now, online open source office suites have been little more than vaporware.
CRM Health Check
August 18, 2017
As an industry, CRM continues to grow and shower benefits on its users. It's hard to imagine that some businesses still don't use some form of CRM, but recent data suggests there are still businesses buying their first CRM solutions or changing vendors. It's a compilation of data from all over, with some credible inputs from a number of sources, so it's worth taking a look.
What's Up With Google Docs
August 17, 2017
Google on Wednesday introduced a number of collaborative features to its office productivity tools. The latest versions of Google Docs, Sheets and Slides will include new editing functionality that will enable office teams to work together in real time on the most up-to-date versions of their files. The new features will ensure that every collaborator is working on the same document, explained Birkan Icacan, product manager for Google Docs.
It's a Whole New World With Alexa
August 7, 2017
Voice computing is replacing the graphical user interface, Shawn DuBravac, chief economist of the Consumer Technology Association, said early this year at CES. Digital assistants will be integrated into many household objects, he noted. About 5 million voice-activated digital voice products had been sold as of January, and Bravac estimated 5 million more would be sold this year.
Spanning Front and Back Offices
August 2, 2017
CPQ -- that is, configure, price, quote -- is one of the most transitional apps, because it spans front and back offices, and because its very existence has changed these functions. Another app in this category is sales compensation management. Both of their stories are about front-office processes needing back-office data. Once the data is made available, the process evolves to be far more useful.
Sage Buys Intacct
July 26, 2017
Sage's Tuesday announcement of its agreement to buy Intacct prompts a multilayered look at the evolution of the cloud ERP space. Both companies are partners with Salesforce and have products based on the Salesforce platform. Each is a member of the AppExchange, and both are situated in the broad cloud ERP space, which has been receiving a lot of attention lately as the market seems to be moving en masse, albeit glacially, to the cloud.
Zoho Launches All-in-One Business Suite for SMBs
July 25, 2017
Zoho has launched Zoho One, an all-in-one business suite comprised of more than 35 integrated Web applications and an equal number of mobile apps. The suite offers single sign-on with centralized administration and provisioning. Each user has one secure account and access to the entire suite. An admin panel enables and controls access, which simplifies provisioning, access and audit.
New Cybersecurity Policy Will Impact Federal IT Market
July 24, 2017
Federal agencies already under the gun to modernize their information technology capabilities have a new set of standards to meet as a result of an executive order President Donald Trump issued this spring. The directive not only will affect agency managers in their IT operations and acquisition activities, but also will have a significant effect on IT vendors.
Microsoft Strengthens Partner Bonds
July 12, 2017
Microsoft has announced several new offerings aimed at strengthening its position in the cloud marketplace, including Microsoft 365 Enterprise and 365 Business, at its Inspire partner conference in Washington, D.C. Microsoft 365 Enterprise is designed to empower employees of large organizations to be creative and work together securely. Microsoft 365 Business targets SMBs with up to 300 employees.
Trailhead Matrix
July 11, 2017
Salesforce had a strong showing at its TrailheaDX developer conference, roughly quadrupling last year's attendance and flooding its developers with new technology. Over the last few years, the company has built out a multidimensional matrix of product offerings that include CRM components like SFA and customer service, but it has been careful to introduce back-end technology products as well.
Is SaaS Slipping Into the Legacy App Abyss?
July 7, 2017
Everywhere you look, organizations are shifting their software acquisition preferences and policies away from traditional, on-premises legacy applications to a new generation of on-demand SaaS solutions. Although I was an early advocate, I'm becoming concerned that many leading SaaS vendors and their enterprise customers are taking actions that significantly compromise SaaS' fundamental value.
VA Gives Thumbs Up to Commercial IT Software
June 30, 2017
A Veterans Affairs decision to pursue a new direction in processing health records has created a highly visible endorsement of the use of COTS information technology by federal agencies. President Trump cited the VA's action as an example of the administration's commitment to vastly improve federal IT management. The sheer size of the VA makes the decision to use an outside contractor noteworthy.
LogMeIn Makes Bold360 Entrance at CRM Party
June 9, 2017
LogMeIn on Thursday unveiled Bold360, a customer engagement platform that evolved from Boldchat -- the live website chat software it acquired five years ago. Bold360 has an intuitive interface that consolidates data from different systems to present a unified view of all customer interactions. Among its features are easy integration of Salesforce and Zendesk data; and omnichannel support.
Seeding the Next Generation of Consultancies
June 6, 2017
There's been a lot written recently about how artificial intelligence, machine learning and automation are going to displace millions of workers. However, these powerful new technologies already have spawned a surge in demand for a new wave of highly skilled consultants to help organizations capitalize on the added business opportunities resulting from the latest innovations.
Salesforce Offers Alternative to Old-School Partner Portals
June 1, 2017
Salesforce on Wednesday announced the Sales Cloud Lightning Partner Relationship Management app as a replacement for partner portals and electronic data interchanges that lack modern features such as built-in mobile, social analytics and AI capabilities. The PRM app has an interactive Guided Setup Wizard that lets channel managers configure, customize and deploy the app in days.
Red Hat Linux Upgrade Pushes New Security, Automation Tools
May 23, 2017
Red Hat on Tuesday announced the availability of Red Hat Enterprise Linux 7.4 beta. RHEL 7.4 includes new security and compliance features and streamlined automation, along with tools for improved systems administration. This latest upgrade comes nearly three years into the series 7 lifecycle. It continues to provide enterprises with a rich and stable foundation.
See More Articles in Applications Section >>
Facebook Twitter LinkedIn Google+ RSS
What do you think of Apple's new iPhones?
I plan to buy an iPhone X.
I plan to buy an iPhone 8 or 8 Plus.
With the X, the iPhone 8 models already seem inferior.
Any of the new iPhones is better than any other phone.
No phone is worth $1K to me.
I'd never buy an iPhone, regardless of price.
The Entrepreneur's Phone System