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David Jones
Marketing Firm Zeta Global Turns Heads With $140M Funding Round
04/29/17 10:40 AM PT | CRM Buyer | 594 Words

Former Apple CEO John Sculley and David Steinberg cofounded the company in 2007. GPI Capital led the Series F financing. Other investors include funds sponsored by Franklin Square Capital Partners and sub-advised by GSO Capital Partners, the credit division of Blackstone.

The...

David Jones
Apple Slashes App Store Affiliate Commissions
04/26/17 5:00 AM PT | E-Commerce Times | 519 Words

The cuts apply to all apps and in-app content, Apple said. However, they do not apply to commissions for movies, music, books and TV, which will remain at 7 percent.

The company will continue to pay commissions on Apple Music memberships as...

John P. Mello Jr.
Uber Boss Practices Brinksmanship With Apple
04/24/17 2:54 PM PT | E-Commerce Times | 854 Words

When Apple discovered Uber was planting code on iPhones that persisted on the devices even after the ride-hailing app was removed, Apple CEO Tim Cook warned Kalanick in a face-to-face meeting to stop the practice or the Uber app would be kicked out...

Peter Suciu
Millions May Have Picked Up FalseGuide Malware at Google Play Store
04/26/17 1:41 PM PT | TechNewsWorld | 917 Words

"Given this is getting through Google vetting, and Apple doesn't talk about stuff like this," said Enderle, "it kind of makes you wonder if there is something similar on Apple phones that we either haven't discovered yet or that hasn't launched yet,...

John P. Mello Jr.
Imagination's Picture Bleak After Apple Cuts It Loose
04/04/17 9:44 AM PT | E-Commerce Times | 859 Words

Imagination on Monday announced that Apple would no longer use its intellectual property, and the company's stock sank faster than a bottomless boat on the news. Apple planned to discontinue its use of the company's IP in new products in 15 months to...

John P. Mello Jr.
Apple May Be Getting Its Innovation Groove Back
04/20/17 5:00 AM PT | TechNewsWorld | 859 Words

"That's why I believe it to be what Apple is planning," he told TechNewsWorld.

Introducing a trio of iPhones instead of the typical two makes sense, said Charles King, principal analyst at Pund-IT .

"That's especially true when you consider...

David Jones
Qualcomm Answers Apple's $1B Lawsuit, Files Counterclaims
04/12/17 9:28 AM PT | E-Commerce Times | 662 Words

... on Monday fired back with a response and counterclaim to Apple's US$1 billion federal patent suit filed earlier this year. Apple breached agreements and encouraged regulatory attacks in a scheme to coerce unfair licensing terms, Qualcomm claimed.

Apple's suit, filed...

David Jones
Apple May Transform Diabetes Care and Treatment: Report
04/15/17 10:40 AM PT | TechNewsWorld | 772 Words

... is working on a secret project to develop wearable devices that can monitor the blood sugar of diabetics without using invasive finger sticks, part of a vision that originated with company founder Steve Jobs, CNBC reported earlier this week. Apple has assembled...

Rob Enderle
Why Is It OK to Abuse Customers?
04/17/17 10:41 AM PT | TechNewsWorld | 2254 Words

The fact that the airline did that to a 69-year-old doctor just so it could save money moving employees around is nearly as unbelievable as the initial tone-deaf response from United's CEO , who blamed the passenger. (It was only after a tremendous backlash that the CEO offered an actual apology.) While the United debacle was going on, I happened to be reviewing Qualcomm's counterclaim against Apple ...

Rob Enderle
Galaxy S8 vs. iPhone 8: Winning Has Little to Do With Phones
04/03/17 10:33 AM PT | TechNewsWorld | 1257 Words

... new Samsung Galaxy S8 has launched, and its target of choice is the as yet unlaunched Apple iPhone 8 Anniversary Edition. These phones are critical for both companies. Apple survives largely off the iPhone today, and Samsung is trying to recover both...

Rob Enderle
Why VR Is Failing
04/10/17 10:32 AM PT | TechNewsWorld | 1470 Words

The idea of having all your music in your pocket was enough to push the iPod through what was a very difficult three-year start, but when it exited that three-year ramp, it transformed Apple and the consumer electronics industry.

VR needs a...

David Jones
Microsoft Inches Toward a World Without Passwords
04/20/17 11:14 AM PT | E-Commerce Times | 562 Words

The initial version allowed fingerprint authentication in place of passcodes, and offered support for wearables including Apple Watch and Samsung Gear.

Setting up Microsoft's new phone-in system is easy. If customers already have Microsoft Authenticator for their personal accounts, they can select...

Jeff Kagan
A Solution for the Uber CEO's Anger Problem
03/31/17 5:00 AM PT | E-Commerce Times | 846 Words

Legendary Apple CEO Steve Jobs had a single-minded focus and short temper that rubbed many workers the wrong way. The founders of Home Depot didn't have anger issues, but they still adopted a Mr. Outside and Mr. Inside strategy, and it worked...

David Jones
Shuttleworth Gives Up Hope for Convergence Breakthrough
04/07/17 11:38 AM PT | LinuxInsider | 535 Words

Google would have fallen behind in mobile without Pixel and previous Nexus phones and tablets, Teich said, noting that Apple "uses vertical integration of both their own OS and hardware to pioneer new user experiences."

The same arguments can used to...

Richard Adhikari
SugarCRM Adds Enterprise Management to Mobile App
04/06/17 1:33 PM PT | CRM Buyer | 588 Words

Sugar Mobile 5.0 includes a host of new features: a redesigned user experience based on customer feedback; support for Apple's Touch ID; a new Sugar MACS service that lets users customize login, splash and loading screens to support their organization's branding, look...

John P. Mello Jr.
Samsung's Tizen OS Riddled With Security Holes
04/04/17 4:00 PM PT | LinuxInsider | 850 Words

Reinventing the Wheel - Badly
With Tizen, which is an open source operating system based on Linux , Samsung is trying to offer an alternative OS to a market dominated by Google's Android and Apple's iOS.

"It's trying...

Richard Adhikari
AI Confusion Widespread Among Consumers
04/04/17 11:33 AM PT | CRM Buyer | 675 Words

However, 57 percent recognized that Apple's Siri was based on AI.

Researchers polled a roughly equal number of men and women. Eighty percent of the male respondents and 66 percent of the women thought they understood the meaning of "AI," but...

David Jones
Can Former Amazon Fire TV Exec Save Apple TV From Itself?
02/09/17 1:28 PM PT | E-Commerce Times | 697 Words

... has hired Tim Twerdahl, the former head of Amazon's Fire TV unit, in an effort to revive its struggling Apple TV business, which has been losing market share to rival streaming content services. Twerdahl joined Apple this month as vice president in...

David Jones
Apple Goes on Record-Breaking Spree
02/01/17 12:01 PM PT | E-Commerce Times | 835 Words

... stunned Wall Street Tuesday afternoon, when it reported fiscal Q1 earnings that set new quarterly unit and revenue records in key product segments, and its highest-ever earnings per share. Apple CEO Tim Cook told analysts that the company set all-time revenue and...

David Jones
Group Demands Apple Pay Ransom for iCloud Credentials
03/24/17 3:47 PM PT | TechNewsWorld | 790 Words

The hackers, said to be a London-based group called the "Turkish Crime Family," have threatened to reset passwords and remotely wipe the iPhones of millions of iCloud users if Apple fails to hand over a total of US$700,000. They have given the company...

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What's most likely to cost a company your customer loyalty?
a major product fail
major unethical corporate behavior
public advocacy of social or political views I oppose
a really bad customer service experience
stagnation -- I'm attracted to innovation
none of the above -- I'll stick through thick and thin