E-Commerce Times Talkback

Re: Indian Call Center Fraud Case Highlights Need for Change
Posted by: Anthony Mitchell 2005-04-13 20:41:56

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Police in India announced on Thursday that they had recovered 1 million Indian Rupees (almost US$23,000) in funds allegedly stolen from Citibank customers in the U.S. by employees of an Indian call center firm. The case highlights the need for a reexamination of corporate cultures and corporate ethics, as well as the sorry state of the Indian judicial system that serves as an impediment to international business and to individual safety and security there.

Re: Indian Call Center Fraud Case Highlights Need for Change
Posted by: wobhee 2005-04-22 09:12:34 In reply to: Anthony Mitchell

I had a very bad experience when I was stuck in London as these call centre people are not professionals. Now, I am more scared to give my bank details to anyone on the phone when these kind of people are operating call centres.
They should be kicked at their back side.