E-Commerce Times Talkback

Re: Time To Reorganize Online Shipping and Returns
Posted by: ECT News 2001-06-18 13:54:05

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This year, for the first time, doomsayers are not predicting
that the holiday season will
be make-or-break time for the entire e-commerce industry.
Still, reaching that plateau
does not come without some unsolved problems. The two major
hurdles that have yet to be
overcome -- shipping and returns -- could spell trouble.

Last week, Jupiter Media Metrix released a report indicating
that online shoppers object
to the shipping charges associated with shopping on the Internet.
The research found that
63 percent of online shoppers are discouraged from buying products via the Internet
because of high shipping costs.

Re: Time To Reorganize Online Shipping and Returns
Posted by: DJ Vallauri 2001-06-18 13:56:58 In reply to: ECT News

Your story fails to cover that free shipping CAN still be found by merchants that WANT to differentiate themselves and use free shipping as a marketing advantage.

DJ Vallauri
freeshipping.com