E-Commerce Times Talkback
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See Full StoryTrends are often difficult to get a handle on, especially those that gauge consumer
sentiment. But I put a lot of stock in survey-driven news that consumers' interest in
shopping via cell phone has plummeted. Such findings are disheartening, but they are not
the end of the world for wireless commerce. The future might not be sunshine bright, but
there are breaks in the clouds.
Posted by: douginrrnm 2002-06-13 08:05:10 In reply to: Keith Regan
Now, Keith.....I get the impression that you are among the cell and wireless users who actually do shop via your phone. As for me, I would not even attempt to do so, in a shopping mode - searching among many vendors looking for a deal - with a phone, not even a high-speed (?) PDA-equipped unit. Why? Because the shopper is trying to do on a little screen what is much more convenient when using a larger screen, such as on a laptop.
If I needed something, really in a hurry, and only had a phone to use, I would do a quick search for a vendor that would probably stock the item and then use the phone's voice feature (duh) to call them and place the order. Who wants to attempt shopping with slow load times, on expensive airtime, with a display that is hard to read? I don't believe e-commerce and cell/wireless phones are really compatible, in terms of the written word shopping.
Another survey just released this week says the normal e-commerce is doing just fine, which means that people are actually using their laptop or desktop machines to go to market. We need speedy service, ease of finalizing transactions and really smart customer service.
If I needed something, really in a hurry, and only had a phone to use, I would do a quick search for a vendor that would probably stock the item and then use the phone's voice feature (duh) to call them and place the order. Who wants to attempt shopping with slow load times, on expensive airtime, with a display that is hard to read? I don't believe e-commerce and cell/wireless phones are really compatible, in terms of the written word shopping.
Another survey just released this week says the normal e-commerce is doing just fine, which means that people are actually using their laptop or desktop machines to go to market. We need speedy service, ease of finalizing transactions and really smart customer service.
Posted by: geoff-g 2002-06-12 16:41:53 In reply to: Keith Regan
Guys, I don't understand why the E-bay article seems to be attracting so much attention. As an avid auction seller and bidder, I have been using their mobile alerts feature for years. Actually, it appears like the author of this article didn't even do any research, since Amazon.com has had outbid alerts, you've won alerts, your item has sold alerts, the ability to up-a-bid, and the ability to purchase fixed-priced items from cell phones since 2000.
What gives? Why all the hoopla now?
What gives? Why all the hoopla now?
Posted by: jimmyshoe 2002-06-12 12:05:52 In reply to: Keith Regan
I don't see this becoming a viable technology unless I can charge the purchase to my phone.
Posted by: floovio 2002-06-12 17:03:33 In reply to: jimmyshoe
jimmyshoe, have you heard of paypal? Point your mobile phone to x.com.
You can pay for just about anything with your mobile phone using paypal. enjoy!
You can pay for just about anything with your mobile phone using paypal. enjoy!

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