E-Commerce Times Talkback
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See Full StoryNo one in the dot-com world was pinning great hopes on venture capitalists before
September 11th, and since our national tragedy, many believe such
investors have all but disappeared.
The truth is that like the rest of us, they have not disappeared. They're simply
regrouping and trying to determine what's next.
Posted by: James Foskett 2001-10-04 10:09:18 In reply to: Paul A. Greenberg
The tragedy in the disappearing act of venture capitalists is that it will contribute to the declining economy. Dot Com failures have had a common denominator, poor customer relations. The way to improve the economy and safeguard some investments is to invest in service companies that can assist in areas such as consumer relations, dispute resolution, logistics and cross-border transactions. These companies will boost consumer and business confidence and allow for non-traditional methods of resolving disputes. The utilization of technology will be a key factor in how well these service companies perform.
Instead of placing investments in computer support industries, they should make a commitment to return the lost art of "service" to the brick and mortar and online economy.
Instead of placing investments in computer support industries, they should make a commitment to return the lost art of "service" to the brick and mortar and online economy.

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