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Monday - January 23, 2017
enterprise-security-cybersecurity
There's a folk-story that all Japanese schoolchildren learn about an old man who lives in a village by the sea. One day, an earthquake hits. He's the only person in the village to realize that a tsunami will soon follow. He hurries to the nearby mountainside where the rice for the village is grown and sets the entire harvest aflame. All of the villagers race to the mountainside to deal with the conflagration -- their rice is their most precious resource. [More...]

Saturday - January 21, 2017
samsung-galaxy-note7
Samsung is set to release the results of its Galaxy Note7 investigation on Monday, explaining the underlying causes of the problems that led to the phone's demise. The three independent quality control and supply chain analysis firms Samsung engaged to conduct the investigation concluded that the Note7 was affected by two separate issues. One was a battery issue; the other was the rush to market. [More...]

Friday - January 20, 2017
Netflix generated $8.3 billion in global streaming revenue in 2016, with 35 percent year-over-year growth, it reported Wednesday. The company ended last year with 93.8 million members, including 19 million net additions -- up from 17.4 million new subscribers in 2015. Netflix's global revenue for the fourth quarter of 2016 grew by 41 percent year-over-year to $2.4 billion, and 7.05 million net new members joined during that time period. [More...]

Thursday - January 19, 2017
customer-service-loyalty-experience
Do your customers come first? Companies spend a fortune to win and keep their customers. They advertise and market their products and services like crazy. Because of that cost, you would think every company would want to keep its customers happy. It's more cost-effective to keep an existing customer than to win a new one. If that's the case, why do some companies screw up customer care so badly? [More...]

Wednesday - January 18, 2017
apple-app-store-uk-price-hike-brexit
Apple on Tuesday alerted its development community that it will be raising prices on apps sold through its App Store in the United Kingdom. Several factors influence App Store price tiers internationally, including currency exchange rates, business practices, taxes, and the cost of doing business, Apple said, noting that the factors vary by region and over time. App Store price increases also are ahead for India and Turkey. [More...]

Tuesday - January 17, 2017
Facebook COO Sheryl Sandberg on Tuesday announced the Startup Garage, the company's first-ever business incubator, which will be located in Paris at the new Station F hub launched last year. The Startup Garage will provide a six-month program of mentorship and assistance for new companies. About10-15 data-related startup firms will occupy up to 80 desks at the Station F campus. [More...]

Monday - January 16, 2017
government-contracts-cybersecurity
Vendors of cybersecurity offerings are finding that the U.S. government is serious about improving the protection of federal IT assets. A steady stream of data protection contracts has been flowing to providers, including some notable high-value transactions during the last half of 2016. One example is a Department of Homeland Security contract, with a potential value of $395 million. [More...]

Friday - January 13, 2017
amazon-100000-jobs
Amazon on Thursday announced it will create more than 100,000 new jobs across the United States over the next 18 months, ranging from entry-level opportunities to positions for engineers and software developers. All will be full-time jobs with full benefits. Many of the jobs will be in new fulfillment centers currently under construction in Texas, California, Florida, New Jersey and other states. [More...]

Thursday - January 12, 2017
apple-original-tv-content
Apple reportedly plans to follow premium channels HBO and Showtime, as well as streaming services such as Netflix, Amazon and Hulu, in creating its own original TV shows and movies. The company may be negotiating agreements with veteran content producers to buy the rights to scripted television programs. It likely will offer its content through an over-the-top service similar to Netflix. [More...]

Thursday - January 12, 2017
salesforce-internet-things
While the general public's fascination with technology largely has been focused on the latest connected products unveiled at the recent CES conference in Las Vegas, many companies are trying to figure out where the real business opportunities lie in the long-awaited rise of the Internet of Things. One of the early proponents of IoT's unprecedented potential was Salesforce.com. [More...]

Wednesday - January 11, 2017
instagram-stories
Instagram on Wednesday announced that businesses will be able to place immersive, full-screen video ads in its Stories feature, which has attracted 150 million daily users since its launch five months ago. Further, Instagram Business Tools will include insights on stories, which will allow business users to view the reach, impressions, replies and exits for each individual story. [More...]

Tuesday - January 10, 2017
yahoo-verizon
Yahoo has disclosed in an SEC filing that following the sale of its operating business to Verizon, the company will restructure its board and change its name. It also warned that a massive hack disclosed last year could imperil its $4.8 billion sale to Verizon. Yahoo will operate as an investment company after the Verizon deal closes, it reported in the filing. [More...]

Monday - January 9, 2017
atlassian-trello-acquisition
Atlassian, the parent company behind the Jira enterprise tracking and HipChat communication apps, on Monday announced a deal to acquire Trello, the developer of a cloud-based collaboration app for enterprise teams and personal use. Atlassian will fork over $425 million-- $360 million in cash and the rest in stock. Trello provides software that includes digital whiteboards and virtual sticky notes. [More...]

Friday - January 6, 2017
ev-williams-ceo-medium
Medium, the once-promising platform led by Twitter cofounder Ev Williams, is losing about a third of its workforce and will undergo a radical overhaul to fix what the CEO called a "broken" business model -- advertising-supported online publishing. Williams touted the company's successes in a post announcing the layoffs, but said that change was needed to address several major business shortfalls. [More...]

Friday - January 6, 2017
apple-app-store
Apple's App Store racked up an all-time high of $240 million in sales on the first day of this year. On the whole, 2016 was a very good year for Apple devs, who earned more than $20 billion for their apps. "Apple has always had the most profitable ecosystem and app market in terms of revenue per user and price per app," said Holger Mueller, a principal analyst at Constellation Research. [More...]

Thursday - January 5, 2017
wireless-network
Which wireless carrier is best? Many studies are undertaken every year, and while they are interesting and accurate, they often are not that useful in selecting the best carrier for you. Why? Simple. They are generic studies, but you are not a generic customer. If wireless performance were the same for every customer in every location, then the studies would be helpful -- but that's not the case. [More...]

Wednesday - January 4, 2017
bitcoin
The price of bitcoin soared to a new three-year high on Monday, surpassing the $1,000 mark for the first time, in response to economic and geopolitical uncertainty in China following the U.S. presidential election. The price of bitcoin stood at more than $1,025 in late trading on Tuesday, after rising to nearly $1,030. The market cap was $16.49 billion, according to the CoinDesk index. [More...]

Saturday - December 31, 2016
Caught off guard by a huge backlash, Evernote recently abandoned its plan to let staffers read customer notes under certain circumstances. The plan would have allowed staffers to review private customer notes as a means of assessing the accuracy of its new machine learning technology. The company made a mistake in judgment, Evernote CEO Chris O'Neil acknowledged. [More...]

Thursday - December 29, 2016
apple-european-commission
Apple and the Irish government are fighting what some view as a European Union tax grab. The two recently filed a formal appeal of the EC's decision ordering Apple to pay nearly $14 billion in back taxes, based on its finding that Ireland had given Apple several illegal tax breaks. The EC found that Ireland had allowed Apple to determine its tax based on the activities of its subsidiary firms. [More...]

Tuesday - December 20, 2016
global-internet-access
Softbank has cut a check for $1 billion to OneWeb, which plans to build a constellation of satellites to provide Internet access to underserved parts of the world, the companies announced Monday. Helmed by satellite industry veteran Greg Wyler, OneWeb raised a total of $1.2 billion in its latest round of funding. The company will deploy 650 Ku band satellites into orbit at a height of 750 miles. [More...]

Tuesday - December 20, 2016
artificial-intelligence
AI will be having a big coming out party in 2017. While there are plenty of opportunities in this space for workers, executives, investors and partners, not every company that uses the term "AI" in its marketing will become a serious winner in the field. As advanced as AI is -- and I have seen some technology that would blow your socks off -- not every company is created equal. [More...]

Friday - December 16, 2016
government-spending-cloud
U.S. government agencies will continue to invest hefty sums in cloud computing technology over the next five years. After that period, spending on cloud is likely to moderate, but the amount of investing will remain at impressive levels. Cloud computing is far from mature within the federal government, but it has reached a point at which it is a mainstream component of government IT resources. [More...]

Thursday - December 15, 2016
silicon-valley-trump
There appears to be some optimism in the air following Wednesday's highly anticipated sit-down between the Trump transition team and more than a dozen top Silicon Valley executives at Trump Tower. The Trump transition team and executives who attended the summit suggested that the two sides found common ground on a number of issues that could spur economic growth. [More...]

Thursday - December 15, 2016
United States Federal Communications Commission Chairman Tom Wheeler on Thursday announced that he will leave the agency he helmed for the past three years on Jan. 20, the day President-elect Donald Trump will be sworn in. "Serving as FCC chairman during this period of historic technological change has been the greatest honor of my professional life," Wheeler said. [More...]

Thursday - December 15, 2016
amazon-prime-air
Amazon on Wednesday announced that it had completed its first drone delivery in the UK. During the private customer trial period, packages of up to 5 pounds will be delivered within half an hour. The first live delivery took place a week ago, when a highly automated drone delivered a bag of popcorn and an Amazon Fire TV to a customer near Cambridge. It took 13 minutes for the order to arrive. [More...]

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Genesys OEC Video
Elon Musk has suggested humans must merge with AI to survive.
Yes -- some type of communication interface will be essential.
No -- humans will never accept such an idea.
Yes -- but it will seem like a natural evolution when it happens.
No -- AI is too problematic and will be strictly regulated.
Yes -- Musk is a visionary, and I believe him.
No -- Musk throws out wild ideas just to get a reaction.