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ECommerceTimes.com
January 30, 2015
Amazon on Wednesday announced WorkMail, a play for the enterprise email market. Offered by Amazon Web Services, WorkMail is aimed at companies that want to move their on-premises email services to the cloud. WorkMail reduces complexity and cost, Amazon said. With all mail infrastructure relocated to Amazon's cloud, a company no longer need be concerned with buying hardware, installing patches, and installing mail backup systems. Neither does it have to deal with expensive server software licensing agreements. [More...]

January 29, 2015
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Dish Network has a pleasant surprise for those who watch the Super Bowl more for the commercials than the game. "We've decided to flip our user-enabled ad-skipping feature on its head, said Dish SVP Vivek Khemka. Subscribers to the Dish service will be able to record the game as usual on Sunday, but then on Monday, they can opt to skip all the boring sports and just watch the clever commercials. [More...]

January 29, 2015
The FCC on Tuesday issued a warning that intentional blockage of personal WiFi hotspots was illegal and would be subject to enforcement. The FCC has noticed a "disturbing trend" among hotels and other commercial establishments of blocking consumers' personal WiFi hotspots on their premises, it said. The agency last year conducted an investigation of Marriott International for WiFi blocking. [More...]

January 29, 2015
T-Mobile US strikes again with its new Score offering. Score is like its Jump program for the company's credit-challenged customers. I like all the activity going on at T-Mobile. It is alive once again. That's the good part. However is it starting to burn too fast and too hot? If so, could it burn itself out? Jump is T-Mobile's version of similar plans offered by other carriers. [More...]

January 28, 2015
Twitter on Tuesday announced two new offerings that could bolster its efforts to compete with Facebook. The new group functionality will let them direct message up to 20 members of a group simultaneously. They also will be able to shoot, edit and share video from within Twitter's mobile app. Twitter will be rolling out the new features in the coming weeks. [More...]

January 28, 2015
Part of my new year routine has been ordering new business cards. In this electronic age, they are the only things I actually print, and I'm a writer! In a few weeks I'll publish a book, Solve for the Customer, in paperback, and the two are related. I made a discovery while writing the book that fundamentally changes what I do for a living and the title I use, hence my need to reprint. [More...]

January 28, 2015
"No foreign nation, no hacker, should be able to shut down our networks, steal our trade secrets, or invade the privacy of American families," President Barack Obama told the U.S. Congress during the State of the Union Address last week. However, hunting down the perpetrators of cyberattacks that compromise national security or disrupt commerce is only going to get more difficult in the future. [More...]

January 27, 2015
Cablevision on Monday announced plans for Freewheel, an all-WiFi mobile phone service offering unlimited data, talk and text to residents of New York, New Jersey, Connecticut and Pennsylvania. The prepaid service will connect to Cablevision's Optimum Online WiFi network of 1.1 million hotspots. Optimum Online is Cablevision's high-speed Internet service. [More...]

January 27, 2015
Engage.cx just secured $2.9 million in Series A financing. The round of participating investors is noteworthy, but for the CRM industry the real intrigue lays in Engage.cx's premise -- or rather, promise: how to present a unified cohesive customer service operationr, no matter which channel is used. Other vendors claim they can do this, but Engage.cx is taking a novel approach. [More...]

January 27, 2015
apple-china-iphone-sales
iPhones are flying off the shelves in China -- Apple sold more of them there last year than it sold in the U.S. That's partly because China is still a strong mobile growth market, whereas the U.S. market is mature by comparison. It also has something to do with increasing brand consciousness among China's growing middle class. The Apple brand comes with a cachet that competitors can't match. [More...]

January 26, 2015
coinbase-bitcoin-exchange
Coinbase has an impressive roster of backers, among them the New York Stock Exchange, who believe it can offer a secure, regulated service for trading bitcoins. "Having an exchange that's under some sort of regulatory oversight that conforms to somebody's rules is probably a good thing, as long as those rules don't extend into cyberspace," remarked Frost & Sullivan analyst Mike Jude. [More...]

January 26, 2015
T-Mobile last week announced Smartphone Equality, a new credit program aimed at existing T-mobile customers with less-than-sterling credit who have paid their wireless bill on time for 12 straight months. Under the new plan, this group qualifies for the best pricing and offers on devices and tablets available to T-Mobile customers -- including those with the best credit ratings. [More...]

January 26, 2015
bitcoin
Cameron and Tyler Winkelvoss have gone from bitcoin enthusiasts to founders of a U.S. bitcoin exchange, which will be operational as soon as New York state regulators approve it. Those who want a more secure and stable bitcoin operation are cheering the brothers' efforts. Those who are more interested in keeping bitcoin anonymous and unfettered are likely perturbed. [More...]

January 23, 2015
Google reportedly is planning to set up shop as an MVNO, purchasing bandwidth from Sprint and T-Mobile in order to offer its own wireless service. Details are sparse, but Sprint is said to be putting a volume trigger into its contract that would allow for renegotiation if Google's customer volume should exceed a predefined number. The project, led by Nick Fox reportedly bears the code-name "Nova." [More...]

January 23, 2015
As members of the U.S. Congress started to prepare for the upcoming legislative session, President Obama lost little time in putting cybersecurity near the top of a to-do list for lawmakers. During a visit to the federal National Cybersecurity Communications Integration Center, Obama called for additional legislation to improve information technology protection. [More...]

January 22, 2015
BlackBerry CEO John Chen set off a barrage of online chatter Wednesday when he proposed that any rules the U.S. adopts to preserve Net neutrality also should guarantee application neutrality. Chen made the proposal in a letter to two U.S. congressional panels and posted an adapted version on the company's blog. Both the FCC and Congress are considering Net neutrality proposals. [More...]

January 22, 2015
FreedomPop on Wednesday announced a new plan that provides Android smartphone users with access to 10 million WiFi hotspots across the U.S. for $5 a month. That sum will give any smartphone or tablet -- regardless of any carrier service it might have -- unlimited talk, text and data on FreedomPop's WiFi hotspot network. Users will have to download FreedomPop's Android app. [More...]

January 22, 2015
AT&T recently completed its acquisition of Mexico wireless carrier Iusacell -- so what does that mean for the future of AT&T? The growth potential is enormous. The first step is over. AT&T has closed the acquisition. It was one of the quickest deals ever, taking roughly two months from start to finish. The second step is also complete, with AT&T's Thaddeus Arroyo being promoted to CEO of Iusacell. [More...]

January 21, 2015
hp-mobile-business-pro-slate-12
HP has made a few attempts to get a foothold in the mobile market, but it hasn't found a winning formula -- until, possibly, now. The company just showered the enterprise with eight new business-focused products, including a 12-inch tablet and smartpen combo, and several industry-specific devices. HP is building ecosystems targeting healthcare, field services, retail and education. [More...]

January 21, 2015
This is not an article about fracking -- drilling for gas and oil in shale. This is about "drilling down" into big data. We've been using the term for a long time and it provides a useful metaphor for data analysis. However, we've conditioned ourselves to think of drilling down only to a superficial degree, and that needs a rethink. When data wasn't big, we were only able to scratch the surface. [More...]

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