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March 31, 2015
After experiencing a data breach, most companies take a number of measures to strengthen security, including advising users to change their passwords and to make them strong. Although it stopped short of confirming that it was hacked or that any customer data had been exposed, Amazon-owned Twitch last week notified users that its network might have been hacked and that some user account information might have been exposed. Among the actions Twitch took to protect its users were expiring their passwords. [More...]

March 30, 2015
BlackBerry last week reported fourth-quarter revenue of $660 million -- well under analyst expectations, but enough to put the company back in the black. Approximately 42 percent of that revenue came from hardware sales, about 47 percent from services, and about 10 percent from software. BlackBerry declined to comment on which areas of the accounting sheets reassured its leadership and investors. [More...]

March 27, 2015
The Federal Reserve Board has released its fourth annual study of consumers' mobile commerce behaviors. The report shows a continued boom in banking on mobile phones and other devices rather than at a teller desk. Central to the report's findings is the growing number of "banked" consumers -- those with full access to bank services -- who also use a smartphone. [More...]

March 27, 2015
Amazon on Thursday announced two new plans for unlimited storage in its Cloud Drive service. The Unlimited Photos plan includes 5 GB of additional storage for videos or other documents and files. It costs $11.99 per year. The Unlimited Everything option provides limitless cloud storage of photos, videos, movies, music and files for $59.99 per year. Both plans come with a free three-month trial. [More...]

March 27, 2015
The retail industry has finally awakened to what customers always have known -- they don't distinguish too much between channels. Modern shoppers are happy to embrace the immediacy and experience of the physical store while also benefiting from the informed and personalized ease of shopping online. Retailers should translate the smartest online strategies into their in-store experience. [More...]

March 26, 2015
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FTC Chairwoman Edith Ramirez, along with Commissioners Julie Brill and Maureen Ohlausen, on Wednesday released a statement reaffirming the agency's decision not to prosecute Google over its search practices, and insisting it was in line with the recommendations of the FTC's staff. The statement refutes "recent press reports" suggesting Google got special treatment due to its political influence. [More...]

March 26, 2015
Here we go again. Most everyone who thought Google Glass crossed the privacy line was happy when it appeared the new technology was being shelved. Not so fast. Executive Chairman Eric Schmidt says Google is not giving up on Glass. Like everyone else, I love new technology. However sometimes companies and their tech staff cross over the line and don't see it the way the rest of the world sees it. [More...]

March 26, 2015
It takes prodigious amounts of cash to launch a company these days and that's especially true when trying to insert a new idea like cloud ERP into the collective consciousness. FinancialForce today announced a financing round of $110 million from lead investor Technology Crossover Ventures, and Salesforce Ventures, which is Salesforce's corporate investment group. [More...]

March 25, 2015
Attorneys on Wednesday advanced their closing arguments in the $16 million sex discrimination suit brought by Ellen Pao against her former employer, venture capital firm Kleiner Perkins Caufield & Byers. Final arguments in the trial, which has been ongoing in the Superior Court in San Francisco for about a month, began Tuesday with Pao's attorney, Alan Exelrod, laying out his client's case. [More...]

March 25, 2015
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For one brief shining moment, it appeared that Amazon and the FAA were in concert on outdoor drone testing in the U.S., but in testimony before a Senate subcommittee hearing held Tuesday, Amazon put paid to that notion. Although the FAA last week granted Amazon permission to conduct outdoor tests, the unmanned aircraft system covered by the authorization is no longer in use. [More...]

March 25, 2015
Self-service is generally considered a good thing, especially in CRM, where there has been significant investment in empowering people to take on more responsibility for provisioning service or making purchases. But it's not all great, and there is some interesting blowback that is causing vendors to reconsider how their offerings work. In sales, self-service has resulted in truncated sales cycles. [More...]

March 24, 2015
Facebook reportedly has been talking with multiple news organizations about hosting their content on its network, rather than linking to their websites. No deal has been finalized, but The New York Times, BuzzFeed and National Geographic are among its first likely partners. They may be interested in negotiating with Facebook now because they understand change is inevitable. [More...]

March 24, 2015
becoming-steve-jobs-biography-brent-schendler-rick-tetzeli
A new book about Steve Jobs hit store shelves Tuesday amid rave reviews -- from Apple executives. Apple execs not only praised the book, but also took the unusual step of providing interviews for it. The unauthorized biography -- Becoming Steve Jobs, by Brent Schlender and Rick Tetzeli -- promises to reveal a more personal side of Apple's cofounder. [More...]

March 23, 2015
Microsoft this summer will distribute Windows 10 to anyone running Windows 7, Windows 8.1 or Windows Phone 8.1, regardless of whether the existing OS is a genuine or pirated copy. Terry Myerson, head of Microsoft's operating systems unit, disclosed the marketing strategy last week at the WinHEC summit in China. Some 74 percent of all commercial software used in China is pirated, according to BSA. [More...]

March 23, 2015
Following a sterling Q4 in which it added 2.1 million individual customers, T-Mobile last week announced it was going after competitors with its "Un-carrier for Business" plan. By offering one flexible rate plan, T-Mobile vowed to put an end to the pricing shell game and compulsory haggling businesses currently experience. T-Mobile's Simple Choice for Business plans have a 10-line minimum. [More...]

March 23, 2015
Remember all those hours you spent at the mall just hanging out, not buying a thing? Well, a lot of us just never grew up. We just moved our hangout from the local mall to the Internet. We meet our friends online, we order food online, and we window-shop online. It's a good life. That is, it's good unless you are at the receiving end of this online voyeurism. [More...]

March 20, 2015
Amazon on Thursday expanded Prime Now, its one-hour fulfillment service, to select ZIP codes in Miami and Baltimore. The service -- which delivers thousands of products, including groceries -- eventually will blanket both cities. Strategically placed warehouses in Baltimore and Miami now can respond to orders placed using the Prime Now app. Prime Now made its debut in New York City in December. [More...]

March 20, 2015
The Software Freedom Conservancy earlier this month announced that it was funding a lawsuit filed by Linux kernel developer Christoph Hellwig against VMware in the district court of Hamburg in Germany. The conservancy entered a grant agreement with Hellwig for the legal action. Its funding of the legal action is part of the program activity of its GPL Compliance Project for Linux Developers. [More...]

March 20, 2015
Quosal has announced a new feature that lets salespeople record a personal explanatory video to go with their quotes and proposals. Videos can be posted directly to Quosal's proprietary Order Porter purchasing experience for clients. "If the video can take the load off of having to read all of a proposal -- or, more likely, explain some gray areas -- then great," said analyst Denis Pombriant. [More...]

March 19, 2015
Sony on Wednesday launched its PlayStation Vue streaming service in New York City, Chicago and Philadelphia. A combination of live and on-demand TV with a cloud-based DVR, Vue is available on the PS4 and PS3 in those cities. Users' favorite shows and channels will be right on the home screen whenever they fire up the service. The DVR lets users save favorite shows and store them for up to 28 days. [More...]

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Are you looking forward to self-driving cars?
You bet -- I'd love to have a built-in chauffeur.
Yes -- self-driving cars will save lives.
Kind of -- I'd like some self-driving features, like parking.
No -- self-driving cars are too dangerous.
No -- I don't want to give up another freedom.
Absolutely not -- I saw Terminator and I'm not letting some robot take me for a ride!
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